IBM Maximo

IBM Maximo

About TrustRadius Scoring
Score 8.4 out of 100
IBM Maximo

Overview

Recent Reviews

Good and User Friendly tool

9 out of 10
June 27, 2022
Essential tool for ticketing purposes. gives you the ease of access to use this tool. able to generate reports and provides many features …
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My IBM Maximo Review

9 out of 10
February 18, 2019
IBM Maximo is used by one of our customers primarily to centrally track and manage work order requests, labor hours, and materials used …
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Maximo Review

8 out of 10
February 14, 2019
Maximo is currently used to track all compliance and non-compliance maintenance activities in the field. The company’s goal is that all …
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Maximo for companies

9 out of 10
February 14, 2019
I help customers in using IBM Maximo. Usually the need comes from a better utilization of their assets, but also to analyze the different …
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Pricing

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What is IBM Maximo?

IBM Maximo is an enterprise asset management (EAM) platform.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/maximo/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is IBM Maximo?

IBM Maximo delivers intelligent asset management, monitoring, predictive maintenance and reliability in a single platform. The Maximo Application Suite is an integrated cloud-based platform that uses AI, IoT and analytics to optimize performance, extend asset lifecycles and reduce operational downtime and costs. IBM Maximo® gives users access to configurable CMMS, EAM and APM applications, along with streamlined installation and administration, plus a better user experience with shared data and workflows.

IBM Maximo Features

  • Supported: Complete asset and maintenance management
  • Supported: Industry solutions with data models and workflows
  • Supported: Predictive Maintenance applications
  • Supported: AI powered Remote asset monitoring
  • Supported: Asset Health and Criticality analysis
  • Supported: AI powered visual inspection
  • Supported: Mobile EAM with AI Assistant

IBM Maximo Integrations

IBM Maximo Competitors

IBM Maximo Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesMultiple
Supported LanguagesMultiple

Frequently Asked Questions

IBM Maximo is an enterprise asset management (EAM) platform.

Oracle eBusiness Suite and HxGN EAM are common alternatives for IBM Maximo.

The most common users of IBM Maximo are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (62)

Ratings

Reviews

(1-16 of 16)
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Jada Sherif | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Highly customizable with in-depth configurations
  • Asset analysis
  • AI-Remote powered asset monitoring
  • Comprehensive asset management
  • Maintenance scheduling
  • Ticket response speed
  • The UI needs some improvements
  • The pricing could be reduced
  • The reporting tool could be better with more options
Saket Pandey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • I like how the inventory module can be customized and how much data can be added to it.
  • It is a strong tool for me that does data analysis and makes it simple to manage my PM and CM scope.
  • For us, IBM Maximo is the ideal inventory management application.
  • The asset management solution IBM Maximo is adequate, although it lacks some management features.
  • I had some trouble at first comprehending and using this tool.
  • It's a little expensive.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Able to track, create, modify, close, resolve tickets
  • multiple tickets can be assigned at a time, able to link tickets to one another.
  • To track and manage work orders, manpower, and maintenance costs
  • nothing much to dislike about this product
  • Training and experience to use to it's full potential
  • Interface is not very friendly for user, in my opinion.
John Modesto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Nice tool for the asset tracking.
  • Effective on activities tracking.
  • Work order management is very easy.
  • IBM Maximo can be tuff when handling big data.
  • The integration to those new to IBM Maximo is a complex duty.
  • Tracking a wide range of various activities.
Vinay Pushkarna, B.Eng, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • We like Maximo because it is highly configurable. We have faced challenges in the past where a lot of customizations have been done. This has resulted in a lot of pain when going for upgrades.
  • The recent development in the Asset Performance management area and having the capability to analyze the data has got us really excited and we are looking forward to more advanced capabilities in Maximo 7.6.
  • We have also enjoyed the capabilities it has provided in the operator log and managing our asset master data.
  • Maximo has been a good tool when it comes to managing assets but we miss some of the case management capabilities that some of the tools, such as Predix, have to provide. It may not be the key functionality today, but as we are maturing as an organization I think we will need capabilities where we can start designing predictive models.
  • Maximo is still not a product of choice for asset strategy development. We absolutely want to have Maximo do our Meridium functionality. However, today Maximo lacks that.
  • Maximo mobility has been exceptionally terrible. Because of the user interface it has, we lacked field mobility capability and now we are looking for Click as a potential software.
Pedro Henrique de Almeida | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Extensive asset tracking and management. IBM Maximo is extremely capable of handling all sorts of assets so you can track every detail and part of the lifecycle of an asset inside an organization.
  • Highly customizable. If the broad array of possibilities inside IBM Maximo still isn't suited for your specific application, it is possible to customize it to a very high degree so it can fit the needs of your organization.
  • Preventive maintenance and services. With IBM Maximo, it is possible to schedule all sorts of preventive maintenance for your equipment, maximizing the uptime of your systems and machinery and minimizing unforeseen events.
  • Hard to implement. A high number of resources and manpower is necessary to implement and upgrade IBM Maximo due to its robustness and number of functionalities.
  • Version fragmentation. Due to the challenge imposed by a version upgrade, it is common to find systems relying on legacy versions of Maximo which might become a challenge for the support team.
  • Unfriendly UI. The excess of functionalities and services available might become a challenge for a starting user. Although it is possible to customize the UI to fit the exact needs of each user, it is important to map exactly what each user needs.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Work order tracking with the ability to track logs of what was done and bill out parts and labor. Lets you track the true cost of an asset.
  • Set PMs for routine maintenance so you never have to reference a spreadsheet to know when a PM is due.
  • Inventory tracking to allow you to easily do counts and track inventory valuation.
  • It would be nice to have better item selection or picking process for filling storeroom reorders.
  • Better way to track licenses.
  • Better way to move or relocate item/assets within our warehouse.
Steve August | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • We went from server-based Maximo to the SaaS version and we a massive reduction in downtime as well as much faster connection to server in remote areas
  • At this point in our journey, being only one year in, we have not come up with any issues or examples of a need to improve
February 18, 2019

My IBM Maximo Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Incredibly flexible interface
  • Incredibly flexible backend options for data integration.
  • Difficulty with certain nuances such as overriding a default flag for unapproved/approved labor.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It can be customized to meet specific process needs.
  • It is very flexible to handle management of any kind of asset.
  • It is easy to manage new site set ups.
  • It is a comparatively expensive solution.
  • There are system problems/constraints moving assets back and forth between sites.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It shows detail transactions for user to access.
  • It also allows detail in accounting for accruals.
  • It is user friendly to novice users.
  • It also interfaces with other systems well.
  • Inventory mgt control
  • The interface could be adjusted to be more welcoming.
  • More can report options.
February 14, 2019

Maximo Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Management of change
  • Work tracking
  • Preventative maintenance tracking
  • Mobility
  • Spatial and GIS integration
  • Integration with IBM Analytics
February 14, 2019

Maximo for companies

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Workflow management; can adapt Maximo to the company's rules
  • User interface is very good since Maximo 7.6.1 version
  • Easy management of work orders and preventive maintenance
  • Dashboard to meet license metrics with real software users
  • Functionalities about start centers
  • Usability of QBR Reporting
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Easy ticket/device management
  • Easy to matrix and apply problems to those with the proper responsibilities
  • Easy communication
  • Overwhelming UI
  • Small curve of learning at beginning
  • Some features are hard to explain to others