July 12, 2014
Score 6 out of 10
Read Gregory Powell's full review
Likelihood to Renew
The previous software (DCS) was utilized until it was no longer supported by the vendor. It is difficult for this organization to perceive a software purchase as an investment or a value-added component. It is looked upon as an expense. Until a different perspective in terms of ROI is adopted, I suspect the IBM Sterling software will remain in-place until it is no longer supported by the vendor. Sad.