IBM Order Management Reviews

10 Ratings
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Score 6.0 out of 100

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July 12, 2014
Gregory Powell | TrustRadius Reviewer
Score 6 out of 10
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The previous software (DCS) was utilized until it was no longer supported by the vendor. It is difficult for this organization to perceive a software purchase as an investment or a value-added component. It is looked upon as an expense. Until a different perspective in terms of ROI is adopted, I suspect the IBM Sterling software will remain in-place until it is no longer supported by the vendor. Sad.
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March 13, 2015
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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What is IBM Order Management?

IBM Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. IBM Order Management enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.
Categories:  Order Management

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IBM Order Management Technical Details

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Mobile Application:No

Frequently Asked Questions

What is IBM Order Management?

IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.

Who uses IBM Order Management?

The most common users of IBM Order Management are from Enterprises and the Retail industry.