IBM Sterling Order Management Reviews & Ratings 2024

Overview

What is IBM Sterling Order Management?

IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.

IBM Sterling Order Management- Overview and Advantages

7 out of 10

November 08, 2016

Incentivized

IBM Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support …

IBM Sterling Commerce - market leader

8 out of 10

December 09, 2015

Incentivized

We at eBay provide order management system(OMS) capability as a platform to major retailers.The back end of OMS is IBM Sterling Commerce.

IBM Sterling Commerce

8 out of 10

March 13, 2015

Its used across all departments & geos in my organization. The biggest problem it address is across Global Inventory Management & Revenue …

IBM Sterling - A Business Toy for Gamers??

6 out of 10

July 12, 2014

It is used across the entire organization for inbound, outbound, inventory control, supply chain management, returns, Cognos reporting, …

Sterling Commerce - A User Review

9 out of 10

March 17, 2014

1. ecom OMS system
2. Ecom Inventory Master
3. Ecom Ship from Store Order Fulfillment (Pick, Pack & Ship)
4. Ecom Warehouse Management …

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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IBM Sterling Order Management

N/A

Unavailable

What is IBM Sterling Order Management?

IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Alternatives Pricing

Salesforce Commerce Cloud

$4

per month

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

QuickBooks Desktop Enterprise

$1,261

per year

What is QuickBooks Desktop Enterprise?

QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999…

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Product Details

About
Competitors
Tech Details
FAQs

What is IBM Sterling Order Management?

IBM Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet.

IBM Sterling Order Management Competitors

Manhattan Active® Store Inventory and Fulfillment
SAP Commerce Cloud
Oracle Order Management

IBM Sterling Order Management Technical Details

Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.

Manhattan Active® Store Inventory and Fulfillment and SAP Commerce Cloud are common alternatives for IBM Sterling Order Management.

The most common users of IBM Sterling Order Management are from Enterprises (1,001+ employees).

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Comparisons

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Reviews and Ratings

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November 08, 2016

IBM Sterling Order Management- Overview and Advantages

Verified User

Team Lead in Information Technology

Retail Company, 5001-10,000 employees

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

IBM Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. The Sterling Order Management system enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.

Pros and Cons

A single view of supply and demand across channels to provide improved inventory utilization and more accurate promise dates.
Coordinated, customized fulfillment execution to support various selling channels and both internal and external supplies.
One source of order information to provide customers with accurate and timely alerts and updates.

Better if they can support Warehouse management. It would be single tool to have E2E support.

Likelihood to Recommend

[IBM Sterling Order Management is well suited for] Integrated order fulfillment processes across all selling channels to provide a seamless customer fulfillment experience.

Return on Investment

In the long term it gives the customer a good view of good available on hand / allocated /reserved etc for better planning and can route the orders to different geographical location based on the availability