IBM Process Mining reduces workload and automatically improves all business processes.
Using IBM Process Mining and being part of the finance department was challenging, but it had to be necessary as we needed to start …
Starting at $33,110 per year per installation
View PricingOverview
What is IBM Process Mining?
IBM Process Mining enables organizations to identify the business processes that may benefit most from automation by using business system data to create and visualize an end-to-end process to uncover derivations, bottlenecks and inefficiencies that are hidden in business processes.IBM…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Senior Account Manager
Arrow Electronics (Information Technology & Services, 10,001+ employees)
Pricing
IBM Process Mining Inside Cloud Pak for Business Automation SaaS
$3208 Flexpoints (Flexpoints are priced at USD 1 per point on a recurring, monthly basis)
Cloud
per month per installation
IBM Process Mining Inside Cloud Pak for Network Automation On-Prem
$33,110
On Premise
per year per installation
IBM Process Mining Inside Cloud Pak for Watson AIOps On-Prem
$33,578
On Premise
per year per installation
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/process…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is IBM Process Mining?
IBM Process Mining enables organizations to identify the business
processes that may benefit most from automation by using business system
data to create and visualize an end-to-end process to uncover
derivations, bottlenecks and inefficiencies that are hidden in business
processes.
IBM Process Mining provides users an objective view to analyze business
processes, identify areas to focus automation initiatives and create
what-if scenarios on prioritizing automation projects.
As a foundational capability of IBM Cloud Paks for Automation, IBM
Process Mining finds the best process candidates for automation,
calculates expected ROI, and shows the impact of automation initiatives
on the entire process before implementation.
IBM Process Mining Features
- Supported: Task Mining
- Supported: Simulation
- Supported: Digital Twin of an Organization (DTO)
- Supported: Variants comparison
- Supported: Multi-level process mining
- Supported: Conformance checking
- Supported: As-is/what-if comparisons
- Supported: Critical resource analysis
- Supported: Model and rule refinement
- Supported: Bots, resources allocations
- Supported: Activity map
IBM Process Mining Screenshots
IBM Process Mining Video
Process mining is a technique that applies data science to discover, monitor and optimize business processes by analyzing available knowledge from event log systems and desktop interactions.
IBM’s Lou Foglia explains how process mining can help a business better understand th...
Show More IBM Process Mining Competitors
IBM Process Mining Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | Worldwide |
| Supported Languages | English, German, Italian, Japanese, Dutch |
Frequently Asked Questions
Celonis, UiPath Process Mining, and ARIS Process Mining are common alternatives for IBM Process Mining.
Reviewers rate Support Rating highest, with a score of 9.3.
The most common users of IBM Process Mining are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(122)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
December 17, 2023
A platform with a modern structure to process more information.
A solution that came to our company to stay, when we started with IBM Process Mining we decided to have it in a trial period until we knew that it was really worth it. This platform works in a unique way. Going through its functions was pleasant, obtaining good results, with options for monitoring internal processes and analyzing our data. I also like being able to have very detailed reports of what is happening in our system at hand.
- Workflow optimization
- Analysis of data from external and internal sources
- Nice structure
- Data linking
- Robust data visualization from across the enterprise
- It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
- The central structure of this tool has made it difficult to use.
- Everything works as it should when it is implemented for the development of new projects.
- The exponential increase in processed data always consolidates a better performance of the financial statement.
- There are expenses in data processing that are currently at their best, we have already avoided processes with technical errors.
- We have boosted the performance of the processes by more than 70%.
20
5
- Compliance cases analysis.
- Integration with Oracle
- Robust SAP integration.
- Improve the holistic vision.
December 14, 2023
Business processes are enhanced with this IBM software.
Being an excellent process mining tool, this software we have its different functions to solve all the complex problems, obtaining the reports immediately, which makes us make any decision that is necessary for the organization. The intelligent automation that it has makes everything faster and well done, so a large number of revisions is achieved in a few minutes. Since we used IBM PROCESS MINING, the monitoring for the identification of tasks and projects, everything has worked better.
- Much more efficiency and control in the final reports.
- Better budget earnings.
- We also have the best supervision of the entire process of the company's work, which makes the result clear and effective.
- We can now see with more certainty all the areas that are underperforming and thus look for solutions.
- Mining of existing data is available in any application.
- Some configuration with other tools can be complex to take and visualize the data.
- The purchase of the product is a bit expensive, but seeing its excellence, it is worth paying.
- For the rest we have nothing negative to say, it is a good product, which helps improve income.
- Complex process delivery time is 60% faster.
- Improve process performance with business data from other CRM and ERP tools.
- Direct impact on saving time and money in complex processes.
20
8
- Easy-to-understand control panel.
- Automation in our invoicing process.
- Process mining is helping to boost the route of manual critical areas, eliminate errors and reduce mistakes.
- The incorporation of data mapping in all our processes is the main objective of the company, this will reduce errors and automate more than 70% of the processes.
December 14, 2023
We optimize our business processes with great ease, there are currently no bugs with IBM Process Mining.
It is a very effective system to improve processes that are not working fully. The detection of these flaws can only be achieved with IBM Process Mining since it is a software with more powerful results than other software that performs the same. Indeed, adaptation to each department was achieved, since it is very easy to implement and anchor to the different departments that use it. We visualize data very effectively and improve where we are lacking, automation is very effective in optimizing our manual functions.
- I like the power of simulations, as they show us hypothetical results to know where to improve, it helps us prevent internal disasters and future improvements.
- It has a very detailed dashboard with very clear and precise functions.
- Each feature is aimed at improving every aspect of our business processes, the benefits are plentiful, and with great ease of use.
- It can be complicated software to understand at first glance by inexperienced colleagues, but the technical support is the best, they are always available and respond quickly to any query.
- It has very good data mining, and the visualization is special for us, in addition, the results are excellent, the automation is good, the programming is simple and the support team is unique and friendly to solve our doubts and problems. We have made great progress that we did not achieve before, errors in application launches are detected in time, and inconveniences are prevented.
25
It is a software that generates great productivity in each of our work actions, the implementation of IBM Process Mining has improved our internal processes, increases business productivity by improving our analysis of processes in an automated way, we are 25 people who currently use this software with great constancy.
25
- Every day we have a lot of information flow, which is a bit slow to process manually, but with this software we have a better view of all our processes, we increase productivity without much manual effort.
- It has a large constant monitoring that helps us detect any type of inconvenience.
- Bottleneck detection is very important and IBM Process Mining does it perfectly.
- It is impressive software, since it has saved us many hours of daily work, which we can dedicate to other activities that require more of our attention.
- The automatic data analysis is really impressive.
- We can make better decisions with the help of IBM Process Mining, because we have our processes 100% with this software.
- By using IBM Process Mining we can improve our personal and commercial activity, daily we think of new ways to diversify this software for our benefit.
The technical support offered by IBM Process Mining is fully functional, they provide immediate answers to our problems, they offer us effective solutions and suggestions that make us have more scalability with the operation of IBM Process Mining, the technical support has never failed us.
Yes
It's not exactly a bug, but we did ask technical support for help to make our implementation more successful, the response was immediate and the solution very effective, they are very attentive when we need their help.
Initially we required support help for the setup process, since as new users we lacked previous knowledge to be able to use it with greater confidence, but the support helped us to overcome the learning barriers and to be able to increase our benefits in the short term.
March 18, 2023
Process analysis and early detection of problems thanks to the AI of IBM Process Mining.
IBM Process Mining is software that allows us to maintain constant end-to-end monitoring and thus improve our internal and external performance. It has a very intuitive user interface, convenient integration features, and professional process analytics. Artificial intelligence is optimal, as it simplifies manual work and avoids early detection of any problems in our processes, it is a much-needed service in our company, and since implementation we have been smooth and productive.
- I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
- This software identifies bottlenecks very quickly.
- Real-time monitoring prevents future problems from occurring and is quickly fixed.
- Professional technical support team attentive to our needs.
- It would be very necessary for this software to have a mobile version, since we are not always in our offices.
- The lack of documentation limits the implementation for new users, that aspect should be improved.
- It provides a great workflow, because it optimizes our processes, since it has adequate artificial intelligence that allows early detection and solution of problems, the acquisition cost is high, but with very promising and easy-to-use functions.
- Obtaining data information is ideal, since it is an automatic process, it is intuitive and you always get a good productivity, the data analysis is very detailed.
25
We increase the visibility of our business processes, with the features of IBM Process Mining we improve our data analysis, we detect failures, bottlenecks and with simple steps.
25
- With IBM Process Mining, you analyze and detect which processes are running less efficiently, improve them and increase productivity.
- Improve our decision making, increase our chances of success.
- It is a system that effectively reduces our operating costs, it is a highly automatic service and powerful results.
- In each business process we use IBM Process Mining, since it is an effective system for our internal productivity to increase in a short time.
IBM Process Mining is technologically advanced to execute automated processes with artificial intelligence allowing to significantly reduction labor time in a finite number of industry-specific business processes. IBM Process Mining applications depend on each company and each department, it must be remembered that the scope goes from simple automation processes to large business processes such as supply chains. IBM Process Mining is currently in four departments and you plan to continue expanding your scope.
- Supply chain automation.
- Modern technology with advances in automation capabilities.
- We have had some problems with mapping in some stages of the process, we had to contact technical support to solve these problems because it was taking a long time.
- Our supply chain has improved in high percentages by using IBM Process Mining, we have a better performance of the processes to be executed.
- Machine learning is another plus point.
45
25
- Processes with a high flow of information and those that require more automated processes.
- Automated processes were increased and we integrated it with third-party tools.
- Replace some manual processes and we have to use this software in more departments and processes.