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IBM Process Mining

IBM Process Mining

Overview

What is IBM Process Mining?

IBM Process Mining enables organizations to identify the business processes that may benefit most from automation by using business system data to create and visualize an end-to-end process to uncover derivations, bottlenecks and inefficiencies that are hidden in business processes.IBM…

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Awards

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Pricing

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IBM Process Mining Inside Cloud Pak for Business Automation SaaS

$3208 Flexpoints (Flexpoints are priced at USD 1 per point on a recurring, monthly basis)

Cloud
per month per installation

IBM Process Mining Inside Cloud Pak for Network Automation On-Prem

$33,110

On Premise
per year per installation

IBM Process Mining Inside Cloud Pak for Watson AIOps On-Prem

$33,578

On Premise
per year per installation

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/process…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is IBM Process Mining?

IBM Process Mining enables organizations to identify the business processes that may benefit most from automation by using business system data to create and visualize an end-to-end process to uncover derivations, bottlenecks and inefficiencies that are hidden in business processes.

IBM Process Mining provides users an objective view to analyze business processes, identify areas to focus automation initiatives and create what-if scenarios on prioritizing automation projects.

As a foundational capability of IBM Cloud Paks for Automation, IBM Process Mining finds the best process candidates for automation, calculates expected ROI, and shows the impact of automation initiatives on the entire process before implementation.


IBM Process Mining Features

  • Supported: Task Mining
  • Supported: Simulation
  • Supported: Digital Twin of an Organization (DTO)
  • Supported: Variants comparison
  • Supported: Multi-level process mining
  • Supported: Conformance checking
  • Supported: As-is/what-if comparisons
  • Supported: Critical resource analysis
  • Supported: Model and rule refinement
  • Supported: Bots, resources allocations
  • Supported: Activity map

IBM Process Mining Screenshots

Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.

IBM Process Mining Video

Process mining is a technique that applies data science to discover, monitor and optimize business processes by analyzing available knowledge from event log systems and desktop interactions. IBM’s Lou Foglia explains how process mining can help a business better understand th...
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IBM Process Mining Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish, German, Italian, Japanese, Dutch

Frequently Asked Questions

Celonis, UiPath Process Mining, and ARIS Process Mining are common alternatives for IBM Process Mining.

Reviewers rate Support Rating highest, with a score of 9.3.

The most common users of IBM Process Mining are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(121)

Attribute Ratings

Reviews

(1-1 of 1)
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Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using IBM Process Mining and being part of the finance department was challenging, but it had to be necessary as we needed to start building productivity into our releases and innovate our strategies. We did not participate in the installation, we only dedicated ourselves to learning the benefits that we could obtain if we got a full deployment of IBM Process Mining, and it worked from the beginning because this system catches the errors that we are not seeing, it is not difficult to learn, our financial services were carried out without setbacks since it is a software that speeds up our processes automatically.
  • Best for data mining, good results automatically.
  • Great simulation power to determine if a business process will have errors and improve them immediately.
  • A pleasant interface at a glance generates confidence by being able to collect historical data and current data to make the best decision.
  • It is software with great internal productivity, there are no complaints or negative experiences with IBM Process Mining.
IBM Process Mining is top-notch software, it deserves 10 points as it simplifies our manual effort and actively reduces risk in our applications, plus it has a technical support team that is always available to fix issues as needed. This software is highly recommended to improve launches and eliminate bottlenecks, its profitability makes it the favorite software on the market.
  • Quick detection of errors, we do not need to be experts, just do the correct programming and enjoy a high-quality service.
  • The wait time for data mining results is extremely short, the implementation is good, and it has a familiar user interface to further simplify the manual process.
The support team is active whenever I need it, it's a 10 point professional service, as it helps us find the best way to implement successful launches, we are not experts, but with the technical support team, we increase our efficiency, since is always alert to our needs and in search of the best possible solution.
No
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