Skip to main content
TrustRadius
IBM Process Mining

IBM Process Mining

Overview

What is IBM Process Mining?

IBM Process Mining enables organizations to identify the business processes that may benefit most from automation by using business system data to create and visualize an end-to-end process to uncover derivations, bottlenecks and inefficiencies that are hidden in business processes.IBM…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

IBM Process Mining Inside Cloud Pak for Business Automation SaaS

$3208 Flexpoints (Flexpoints are priced at USD 1 per point on a recurring, monthly basis)

Cloud
per month per installation

IBM Process Mining Inside Cloud Pak for Network Automation On-Prem

$33,110

On Premise
per year per installation

IBM Process Mining Inside Cloud Pak for Watson AIOps On-Prem

$33,578

On Premise
per year per installation

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/process…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is IBM Process Mining?

IBM Process Mining enables organizations to identify the business processes that may benefit most from automation by using business system data to create and visualize an end-to-end process to uncover derivations, bottlenecks and inefficiencies that are hidden in business processes.

IBM Process Mining provides users an objective view to analyze business processes, identify areas to focus automation initiatives and create what-if scenarios on prioritizing automation projects.

As a foundational capability of IBM Cloud Paks for Automation, IBM Process Mining finds the best process candidates for automation, calculates expected ROI, and shows the impact of automation initiatives on the entire process before implementation.


IBM Process Mining Features

  • Supported: Task Mining
  • Supported: Simulation
  • Supported: Digital Twin of an Organization (DTO)
  • Supported: Variants comparison
  • Supported: Multi-level process mining
  • Supported: Conformance checking
  • Supported: As-is/what-if comparisons
  • Supported: Critical resource analysis
  • Supported: Model and rule refinement
  • Supported: Bots, resources allocations
  • Supported: Activity map

IBM Process Mining Screenshots

Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.

IBM Process Mining Video

Process mining is a technique that applies data science to discover, monitor and optimize business processes by analyzing available knowledge from event log systems and desktop interactions. IBM’s Lou Foglia explains how process mining can help a business better understand th...
 Show More

IBM Process Mining Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish, German, Italian, Japanese, Dutch

Frequently Asked Questions

Celonis, UiPath Process Mining, and ARIS Process Mining are common alternatives for IBM Process Mining.

Reviewers rate Support Rating highest, with a score of 9.3.

The most common users of IBM Process Mining are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(121)

Attribute Ratings

Reviews

(1-25 of 48)
Companies can't remove reviews or game the system. Here's why
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Quick detection of errors, we do not need to be experts, just do the correct programming and enjoy a high-quality service.
  • The wait time for data mining results is extremely short, the implementation is good, and it has a familiar user interface to further simplify the manual process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The exponential increase in processed data always consolidates a better performance of the financial statement.
  • There are expenses in data processing that are currently at their best, we have already avoided processes with technical errors.
  • We have boosted the performance of the processes by more than 70%.
Alonzo Marquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has very good data mining, and the visualization is special for us, in addition, the results are excellent, the automation is good, the programming is simple and the support team is unique and friendly to solve our doubts and problems. We have made great progress that we did not achieve before, errors in application launches are detected in time, and inconveniences are prevented.
Paige Jenkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It provides a great workflow, because it optimizes our processes, since it has adequate artificial intelligence that allows early detection and solution of problems, the acquisition cost is high, but with very promising and easy-to-use functions.
  • Obtaining data information is ideal, since it is an automatic process, it is intuitive and you always get a good productivity, the data analysis is very detailed.
Khati Disha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Boost productivity. By enhancing process analyzes with task mining for a holistic view of process and tasks.
  • Accelerate digital transformation.
  • Manage compliance.
Narmina Ibrahimli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Because IBM Process Mining is so comprehensive, all processes may develop regularly, workflows are better controlled, and data visualization is enhanced and optimized. As a result, it is software that encourages efficiency in all of its elements. Implementing this process mining technique yields a plethora of advantages.
  • Because IBM Process Mining is software with excellent artificial intelligence, we can save a lot of time while also increasing productivity and reducing human error.
Priyah Manasa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • IBM Process Mining helps limit our reliance on the human bias with data-driven, fact-based process intelligence.
  • Easy to identify automation opportunities, prioritize by impact and expected ROI.
  • It helps us to predict the impact and ROI of change initiatives and identify potential operational risks before making investments by performing what-if analyses.
Return to navigation