Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Bug  Tracking

Development

Business Intelligence (BI)

Collaboration

Environmental Health and Safety (EHS)

Visual Collaboration

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Revenue Management

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Component Content Management

Data Pipeline

Electronic Data Interchange (EDI)

Fraud Detection

Hosted Virtual Desktop

Identity Governance and Administration

Industrial IoT

Integration Platform as a Service (iPaaS)

Interoperability

Managed File Transfer (MFT)

Managed Hosting

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Database Management Systems

Security Awareness Training

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Digital Analytics

Email Marketing

Intent Data

Marketing Automation

Marketing Resource Management

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Prototyping

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales Email Tracking

Sales Intelligence

eCommerce

Sales

Operational Technology (OT) Security

Security

Computer-Aided Design (CAD)

Construction Accounting

Loan Servicing

Nonprofit Fundraising

Patient Engagement

Revenue Cycle Management (RCM)

Utilities

Vertical-Specific

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A customizable database workflow application development and production system that provides better visibility and control. IBM Rational ClearQuest is change management software that helps improve developer productivity while accommodating the methodologies, processes and tools that best fit the project and the people on the team. It provides tools and processes used to maintain control of changes while catering to the diverse needs of the developer.

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.

Starter

Growth

Freshservice

BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.

BMC Helix ITSM

IBM Rational ClearQuest

Change Management

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Implementation Rating

Configurability

IBM is a global technology and innovation company headquartered in Armonk, NY.  It is one of the largest technology and consulting employers in the world, with approximately 427,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and advanced servers and supercomputers. Utilizing its business consulting, technology and R&amp;D expertise, IBM says it helps clients become "smarter" as the planet becomes more digitally interconnected. This includes working with organizations and governments to build systems that improve traffic congestion, availability of clean water, and the health and safety of populations. IBM invests more than $6 billion a year in R&amp;D, just completing its 18th year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.

Analista de Sistemas

IBM Rational RequisitePro 2018-03-30 11:54:20

Snowflake

OpenText ALM/Quality Center

Azure DevOps Server

OpenText ALM Octane

Quality Center, now part of ALM

PyCharm

IBM ClearQuest 2021-04-23 14:06:22

SAP Crystal

SAP BusinessObjects Business Intelligence

Toad Database Developer Tools

Oracle SQL Developer

BI Brainz

Project Lead

IBM ClearQuest 2016-08-18 18:40:43

Microsoft SharePoint

Webex Meetings

Project Manager

IBM ClearQuest 2016-04-29 17:19:32

IBM Rational RequisitePro 2018-09-12 09:41:43

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Easily integrated

Case manager

Look and feel

Management tools

Free to use

Sending emails

Defect tracking

Error message

Create a project

Team members

Pull request

Creating reports

Change request

Detailed description

Task status

Change management

Integrates very well

Highly customizable

Home

Change Management Software

We have many projects simultaneously. Project management is vital in our industry, and within this, we want to have well-drawn artifacts. From the conception stage, it is important to evolve the software requirements, and that is where RequisitePro becomes important in the management of the project and the team in terms of the visibility of documents.

Traceability of artifacts, coom requirements, use cases, functionalities, etc.
Document management and easely MS Office integration
IBM Rational products integration

Learning curve, especially if you're not familiar with IBM Rational tools
Payment product
SVN Integration

Requirements management saves overwork and minimizes risks.
Minimize time in the manual elaboration of documents, that translates into money

IBM Rational DOORS, Apache Subversion, GitHub

IBM ClearQuest was used as our defect management tool across the organization. It gives capabilities to query the data with multiple filters. The defect life cycle is clearly defined and you can assign defects to various projects. For project managers and Test Engineers, this tool comes in as a very handy tool to track project health.

Capability to query bugs on multiple criteria and export it to csv for triages.
Simple and intuitive user experience and clearly planned defect life cycle
There are other features like assigning the defect to pull request, clearly explaining defect by attaching screenshots, detailed description etc
If you are using other IBM tools for requirements documentation, this tool integrates very well

Lot of defect management tools are out there and are free to use
In agile world, teams use Jira or other tools and they have the defect tracking capability builtin
Don't really see the need to use this tool in agile world

Was used as primary Defect tracking tool
Project managers used to run queries on defects to get the fell of overall project health
It was nicely integrated with IBM requirement gathering and documentation tools

To derive the project health, this tool has had a positive impact on quickly identifying where the problems were.
Simple and intuitive UI for test engineers to create defects and definetely saved lot of time with its copy functionality

Jira Software, Micro Focus ALM / Quality Center and Azure DevOps Server (formerly Team Foundation Server)

IBM ClearQuest was a client provided software for our project as per the agreements. It was used in several other projects too on the client side but not across the whole organization. The decision to use IBM Clear Quest was done by the client project heads considering various parameters like budget, project size, and our input on the best software in the market for managing workflow through our past experience with the products.

The main business problem that it handled was managing workflow, creating and assigning service/task requests, logging bugs, defect tracking and monitoring, and automatically mailing the assignee and the assigner, a snapshot of the request status whenever an update happens.

Effective change management, workflow management.
Bug tracking.
Integrates with the IBM versioning tool for version management.
Integrates with IBM rational testcase for achieving an overall test management.
Creating reports on the task status for managing deadlines and deliverables.

Does not provide complete test management like HP QC. Although it can be easily integrated with IBM's rational test case manager and versioning tools.
UI look and feel is good but can be improved in terms of usability.

Positive: Quality product that adheres industry best practices for a considerably cheaper cost.
Negative: Maintenance of more than one tool for overall project management.

HP Quality Center, SAP Business Objects, SAP Crystal Reports, Team Foundation Server, Toad for Oracle, SQL Developer

IBM ClearQuest plays vital role in my previous organization. It is used throughout the IT section of the organization. We used ClearQuest for capturing signatures of the project team on various documentation required during the project lifecycle. Also change requests and defect management was mainly handled through ClearQuest tool only. I would say ClearQuest is one of the strongest tools in our organization.

We can create a project in this document and attach all the documentation to get signatures from various team members. This is really helpful for tracking purposes.
We can create a Project Change Request and get it approved.
We can log defects of documents and get it resolved from the document owner.

If you use theweb version, then it's really not good idea to use for sending emails through the tool, as it won't give you the chance to format your email, or modify the receivers list.
Most of the times people try to sign the WPI record instead of acknowledge it. So the error message should explain to them why they can not sign. People simply gets confused.

My previous org was using this tool for Quality assurance purposes.
In the process of projects, this tool was playing a very important role.

To track signatures of the documents.
To track change requests.
To log defects.
To track ptoject team role wise.

It was mainly used in process tracking the project.
We used this tool to maintain CMMI level.

There should be some automation to send emails to pending approves.

Product Features
Product Usability
Product Reputation
Prior Experience with the Product

Not as such i am aware of
I was not directly involved in implementation.

No, as this tool has so many things to learn.

Yes - we have customized the interface extensively

Yes - we have added extensive custom code

Changed code according to process, capability patterns.

Getting WPI acknowledged.
Add defects.
Get wpr and change requests approved.

IBM Rational RequisitePro is leveraged as the Requirements Repository as well as the sole source for tracking User Stories and related Artifacts. Business Partners enter the user stories into the system, and then the are cataloged and go through our Agile Sprints and track through Quality Assurance. This allows everyone to have a real time view of requirements and how items are moving to production.

Flexibility to customize the repository to meet the needs of your process and business unity
Compatibility with Microsoft Office tools
Flexible reporting capability to extract data and report in Excel
Ability to tie requirements and break them do to trace requirements to implementation

Performance can be an issue. Make certain the server is sized properly
There is a large difference in capability of the Thick Client Version compared with the web based version. Make certain each job function has proper access to be able to do what is required of them.
Learning curve is not too steep, but would suggest having someone with experience setup the repository. Highly suggest getting a contractor to assist to get the repository up and running.

Allowed our team to create a library of requirements available to the larger organization
Consolidated reporting and creates a transparent view status information
Supported moving from Waterfall to Agile Software Development Methodology

JIRA Software and CA Agile Central (formerly Rally)

Requirements Management
Project Prioritization
Commmunication

Build out of documents for audit
Tracking of Team Velocity
Understanding Dependencies

Document Management - Requirements
Further Reporting
Build out of details for audit requirements - data extraction

IBM Rational ClearQuest

Overview

What is IBM Rational ClearQuest?