IBM Rational Team Concert Reviews

26 Ratings
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Score 7.9 out of 100

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June 04, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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IBM Rational Team Concert (RTC) is widely used in my company globally for project planning, task management, incident management, source code control, resource projection etc. It is being used during the whole software development and implementation and post-production cycle. Our tooling team also integrates RTC with other tools, such as GSD, JIRA, Confluence etc. to help us improve work efficiency.
  • Easy to use with well defined template and user defined fields. New team can setup a project area easily by copying an existing template and adding customized fields for their special needs.
  • It can be used during almost the whole project cycle and give us a better view and control on the projects.
  • Lots of built-in report functions.
  • I feel like it is too heavy sometimes and updating is not very straight forward. For example, if I want to change an incident ticket (IN) to a service request (SR) and add some comment for the change, I have to first change the IN to SR, then click refresh which takes a few seconds, then add a comment. If I forget the refresh step, my comment will be discarded without warning like my ticket is not in the latest status. This also happens when somebody else changes the ticket during my edit as I can not lock the ticket exclusively.
Well suited area in my team: Our production support team uses it for day to day incident management and problem management. Its built-in features fit the ITIL framework perfectly. Less appropriate area in my team:
We are changing our team structure to DevOps and our software development cycle from a traditional waterfall model to Agile. RTC is not as good as JIRA in Kanban and scrum.
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March 27, 2018
Puja Doshi | TrustRadius Reviewer
Score 8 out of 10
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It is being used by Digital Channel Technology team to manage all high-level business requirements in a centralized repository.
  • Clean GUI
  • User Friendly
  • Intuitive
  • No sorting functionality
  • No Filter Functionality
  • Difficult to manage when there are several projects on it

Well Suited: Small projects, Fewer users

Less Suited: Too many projects with a large number of business requirements

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November 21, 2016
Yaron Lavi | TrustRadius Reviewer
Score 6 out of 10
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IBM Rational Team Concert is used across entire RnD as source control and ALM tool.
  • One suite for all ALM needs; from requirements to code to bug and test management.
  • Handles well complex stream and merge activities.
  • Good API support, backed by a big vendor.
  • Clunky user interface and experience.
  • Hard to learn and "get around."
  • Sometimes feels you're working for it instead of the opposite.
IBM Rational Team Concert is best for all around ALM suite, maybe if migrating from Clearcase.
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June 30, 2014
Nishad Pandarathodi | TrustRadius Reviewer
Score 9 out of 10
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RTC was used as an agile project management purpose for a big program which had distributed 14 agile scrum teams. Each team manages their product and sprint backlog on it. It is easy to track product, sprint burn-down charts, velocity and task board. Managed and tracked impediments, retrospective, defect, user story, Sr. scrum master (scrum coach) can track each teams status and dependency. It is easy customize the field to add in the form for creation of user story, impediment etc.
  • It a a good agile scrum project management customized web based tool
  • Easy to Track the status, charts and taking the reports
  • Managing multiple distributed scrum projects
  • Import functionality using CSV file for a list of user story etc.
It is a very good tool for agile scrum project management.
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June 20, 2014
Bryan Sarazin | TrustRadius Reviewer
Score 5 out of 10
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Our organization used RTC as our comprehensive ALM tool to replace older Rational tools (ClearCase, BuildForge). It was the first tool used to provide work item tracking, which was vital as we were shifting to Agile methodologies. Rational Team Concert helped as unify the tools used across the organization while providing flexibility to different needs across business units.
  • Customizing work items is easy and flexible
  • Project Management is easy
  • Minimal administrative overhead
  • Workflows are not always intuitive
  • Native build tools not up to par
  • Source control streams concept
It is most likely well-suited for large organizations. How flexible do your ALM tools need to be? RTC is extremely flexible, but there is an associated learning curve to understand the flexibility. How quickly do we need to put the tools in place? We started with an early version of the tool (2.0), and the process to get RTC operationalized was lengthy.
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June 20, 2014
Srivardhan Dingari | TrustRadius Reviewer
Score 8 out of 10
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The whole team uses IBM Rational Team Concert. The main focus is to write change requests which includes implementation work tickets, reviews etc.
  • Dead Lines are clearly assigned through change requests
  • Tracking the assignments (Implementation Work Tickets)
  • Process
  • GUI can be implemented much more efficiently with clarity. I personally feel the current IBM Rational Team Concert is little clumsy.
As I have no issues so far with IBM Rational Team Concert I recommend the team / Employer to go with it
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February 27, 2017
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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IBM Rational Team Concert (RTC) is used across our whole organization as a tool to capture a workflow of tasks to be performed per team.
  • Provides a complete workflow of work items to be performed within a team.
  • Provides customizable templates for creating and modifying the workflows based on how your team functions.
  • Provides, easy to use reports and querying functionality for managers to get a good glimpse of the overall project.
  • IBM RTC user-interface feels very dated compared to the competition.
  • Often times we find it to be very heavy and hence is slow to respond, which is sometimes discouraging to use.
  • It lacks some of the main integrations we would like to see from a development standpoint like seamless Git integration for instance.
In my opinion, RTC is probably well-suited for a very large organization that relies on it completely for project management. But it does bring in the overhead of managing and keeping it up-to-date in order to extract its benefits. It is not as good at integrating with other tools/platforms like Git for instance to enable seamless integration between developer check-ins and RTC tasks.
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April 29, 2015
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Rational Team Concert - RTC, is being used by a project team to facilitate software development. We define user stories, fill a backlog with epics and stories. We then prioritize and rank the backlog, and groom the stories to match our working velocity for the sprint. Rational Team Concert facilitates the requirements documentation, the sizing of the stories, and tracks our progress when used consistently.
  • Easy to use
  • Traceability
  • Generation of Reports
  • Customization to match your implementation
  • Can be self documenting and recording of history
  • Most reports and queries just display data graphically for trending. It would be nice to be able to easily build tabular reports.
  • The application is logistically complex, meaning there are many moving pieces to keep track of. One needs to work with the application learn it. Some people have trouble with this when they are new to RTC and have tight developmental time lines.
  • Running the RTC in house requires trained, dedicated staff. Upgrades are difficult and require expert level knowledge.
It is more suited to an Agile development methodology. However, it is not a replacement for or crutch to be used instead of a strong, disciplined Agile development staff. The software facilitates your existing process. It would be highly recommended to mature your Agile methodology before software acquisition. The software in a less mature environment, can allow bad habits to impact the Agile methodology discipline.
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June 17, 2014
Anonymous | TrustRadius Reviewer
Score 4 out of 10
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We used the RTC suite to handle all aspects of our SDLC from requirements, to development and quality assurance. This was a fairly large project and RTC was hugely beneficial in helping our team complete our goals. The product is nothing short of amazing. Thanks to IBM for creating it.
  • Collaborative
  • Agile
  • Fast
  • Clunky
It's too clunky.
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What is IBM Rational Team Concert?

Categories:  Agile Development

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