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IBM Robotic Process Automation

Score8.6 out of 10

202 Reviews and Ratings

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What is IBM Robotic Process Automation?

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

Categories & Use Cases

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Screenshot of IBM Robotic Process Automation Demo: IBM RPA Studio
Screenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA Studio
Screenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA Studio
Screenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA Studio
Screenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

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Screenshot of IBM Robotic Process Automation Demo: IBM RPA Studio

Reviews

What users are saying about IBM Robotic Process Automation.
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Streamlining HR Processes and Eliminating Mistakes

Incentivized
Zak Farris
Computer and Information Systems Manager in Information Technology at Housing Authority of the Cherokee Nation (201-500 employees employees)

Use Cases and Deployment Scope

We used IBM Robotic Process Automation mainly in Finance, HR and IT/Service departments. In the Finance department, we used it to process incoming invoices and to reconcile with our financial system. In the HR department, we were able to fully automate our onboarding process saving a lot of time with basic tasks like adding to payroll groups and teams.

Pros

  • Easy to use
  • Smooth integration
  • Customer support

Cons

  • Lack of features
  • Price

Return on Investment

  • TCO down
  • Increased HR efficiency 50%

Alternatives Considered

Microsoft Power Automate

Other Software Used

Microsoft Power Automate

Powerful, easy-to-use and easy-to-deploy tool

Incentivized
José Roberto Andrade FilhoView profile
Analista de Sistemas SR | RPA & RDA Consultant | IBM Robotic Process Automation Certified in Information Technology at SysMap Solutions (10,001+ employees employees)

Use Cases and Deployment Scope

I use the IBM Robotic Process Automation tool to improve efficiency, reduce human errors and increase the safety of a process. The automated process in question is the modification of the client's contract. In this way, the robot receives a change instruction with all the necessary data and modifies the legacy applications related to the telecommunications part (television, broadband, residential and mobile telephony). In addition, dashboards are generated on the entire operation, with all the KPIs necessary for analysis and improvement of the performance of the process as a whole.

Pros

  • Increases the efficiency of a process
  • Increases the security of a process
  • Decreases the possibility of errors in a process
  • Gives visibility to a process in terms of indicators
  • Makes it possible to scale a process

Cons

  • A more optimized web-based control panel
  • More intuitive tools related to artificial intelligence
  • Better versioning of commands for automation

Return on Investment

  • ROI achieved quickly as it avoids the need for a lot of manpower in the process.
  • Cheap investment compared to other tools on the market
  • Improves process efficiency by increasing computational power.

Alternatives Considered

Automation Anywhere, UiPath Enterprise RPA Platform and Microsoft Power Automate (formerly Microsoft Flow)

Other Software Used

Automation Anywhere, Grafana, Elasticsearch

Best Bot For Repetitive Task

Incentivized
Peter AwortweView profile
IT Asset and Configuration Analyst, Service Catalog Manager, Knowledge Manager in Information Technology at Eprocess ISA (201-500 employees employees)

Use Cases and Deployment Scope

RPA (IBM Robotic Process Automation) as we affectionately call it is use for automating our banking transaction processes. There are so many processes that are manually done by Tellers at the banking halls to complete transactions for client. We have over 20 processes automated using IBM Robotic Process Automation. Staff have been reassigned to different task as IBM Robotic Process Automation has taken over these manual processes, increasing efficiency in delivery of service to clients in the banking halls.

Pros

  • Integration with Systems is very easy
  • Process automation is simple. Once you have your script right

Cons

  • Add capability to integrate with deployment tools

Return on Investment

  • Transaction statement processes Automated has saved resources time taken to approve these requests.
  • Card support team implemented a process on IBM Robotic Process Automation to facilitate card production, which has reduced the backlogs

IBM Robotic Process Automation review

Incentivized
Verified User
Employee in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

IBM Robotic Process Automation is a great option for automating repetitive processes and for using systems that do not have integrations. The possibility of using activities to access APIs, FTPs and other types of connections that do not require a graphical interface greatly speeds up some processes, with image recognition also being very important in the latter cases, where the selector is a little more complicated to obtain.

O IBM Robotic Process Automation é uma ótima opção para automação de processos repetitivos e para utilização de sistemas que não possuem integrações. A possibilidade de utilizar atividades para acesso a APIs, FTPs e outros tipos de conexões que não requerem interface gráfica, agilizam bastante alguns processos, sendo o reconhecimento por imagem bem importante também, em últimos casos, onde o seletor é um pouco mais complicado de se obter.

Pros

  • Use of non-integrated systems.
  • Structuring processes by stages.
  • Differentiated code structure compared to competitors.
  • Utilização de sistemas não integrados.
  • Estruturação de processos por etapas.
  • Estrutura de código diferenciado com relação aos concorrentes.

Cons

  • Limitations when manipulating spreadsheets.
  • Visual component mapping could be better.
  • Creation of more simplified dashboards.
  • Limitações ao manipular planilhas.
  • Mapeamento de componentes visuais poderia ser melhor.
  • Criação de dashboards mais simplificados.

Return on Investment

  • Better task monitoring, helping with planning.
  • Reduction in process execution time.
  • Higher volume of transactions handled.
  • Melhor monitoramento de tarefas, auxiliando no planejamento.
  • Redução de tempo de execução de processos.
  • Maior volume de transações trabalhadas.

Alternatives Considered

Microsoft Power Automate, Slack and Microsoft Teams

IBM RPA is a great choice!

Incentivized
Daniel SouzaView profile
System Analyst in Information Technology at LuminaMind (11-50 employees employees)

Use Cases and Deployment Scope

We automate processes by eliminating repetitive tasks, giving customers more time to accomplish more challenging tasks

Pros

  • Automate Excel Spreadsheets
  • Automate Website Navigation
  • Automate any desktop application by image

Cons

  • View log while running the robot
  • Better chart and KPI generation
  • Be able to stop the execution of a robot

Return on Investment

  • Decrease overtime
  • Greater agility in service
  • happier employees

Alternatives Considered

UiPath Automation Platform

Other Software Used

IBM Decision Manager Open Edition

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