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IBM Robotic Process Automation

IBM Robotic Process Automation

Overview

What is IBM Robotic Process Automation?

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

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Learn from top reviewers

IBM RPA is a great choice!

Rating: 9 out of 10
September 4, 2024
IncentivizedVetted ReviewVerified User
We automate processes by eliminating repetitive tasks, giving customers more time to accomplish more challenging tasks
Continue reading
Daniel Souza
Analyst - Information Technology
System Analyst
LuminaMind
IBM Robotic Process Automation4 years of experience

Automate With IBM Robotic Process Automation

Rating: 10 out of 10
September 2, 2024
IncentivizedVetted ReviewVerified User
We are currently using it to automate most of the user activities performed by the Tellers. There are so many manual input required by our backend staff at the banking halls t...
Continue reading
Verified user
Employee
IBM Robotic Process Automation1 year of experience

Great AI automation tool.

Rating: 8 out of 10
February 2, 2024
IncentivizedVetted ReviewVerified User
We have automated many of our processes using this tool, as this is affordable and drives better results than other tools in the market(yeah, we tried many). We used this on o...
Continue reading
Sandeep Rathore
Project Manager - Corporate
Project Engineer
Wipro Limited
IBM Robotic Process Automation1 year of experience

Automation system that generates labor fluency and reduces errors of human personnel, has great automation power.

Rating: 10 out of 10
December 19, 2023
IncentivizedVetted ReviewVerified User
Our experience with IBM Robotic Process Automation was favorable from the beginning since the ease of use and the user experience is impressive, and its implementation had no ...
Continue reading
Paige Jenkins
Team Lead - Information Technology
Senior Telecommunications Specialist
GE
IBM Robotic Process Automation2 years of experience

The dream of every company is to have a tool that reduces expenses and manual labor time.

Rating: 9 out of 10
December 17, 2023
IncentivizedVetted ReviewVerified User
We are building and automating application approval systems to avoid hiring untrained staff for the job, we automatically triage applications with bots designed to triage emai...
Continue reading
Verified user
Project Manager
IBM Robotic Process Automation3 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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IBM RPA On premises

Platform starter pack, starting at USD 840.00 per month

On Premise
per month

IBM RPA Software as a service (SaaS)

Platform starter pack, starting at USD 840.00 per month

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/robotic…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is IBM Robotic Process Automation?

The IBM® Robotic Process Automation offering helps automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable the user to achieve digital transformation.

Typical RPA benefits include the ability to 1) reduce human error, 2) accelerate time to value, 3) increase throughput, and 4) reduce costs. IBM Robotic Process Automation enables workforce augmentation by performing repetitive tasks, acting on data extracted from unstructured documents, and conversing with intelligent chatbots using text and voice response.

In addition, IBM Robotic Process Automation helps clients apply intelligence to classify and understand content, prioritize tasks, make predictive decisions and apply AI to operational data. Core automation features enable users to manage work along with monitoring and reporting capabilities.

Finally, organizations can accelerate time to value by creating, testing and deploying new automation schemes in hours, instead of days or months.


https://ibm.biz/IBM_RPA_product_page



IBM Robotic Process Automation Screenshots

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IBM Robotic Process Automation Videos

What is Robotic Process Automation (RPA)?
Attended vs Unattended Automation
Improving customer service and reducing tasks using RPA and Workflow Solutions
How to integrate a chatbot with IBM RPA

IBM Robotic Process Automation Competitors

IBM Robotic Process Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesBrazilian Portuguese, English, French, German, Japanese, Korean, Simplified Chinese, Spanish

IBM Robotic Process Automation Downloadables

Frequently Asked Questions

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

Automation Anywhere, SS&C Blue Prism Intelligent Automation, and UiPath Automation Platform are common alternatives for IBM Robotic Process Automation.

Reviewers rate Usability and Support Rating highest, with a score of 9.

The most common users of IBM Robotic Process Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 99)

IBM RPA is a great choice!

Rating: 9 out of 10
Incentivized
September 04, 2024
DS
Daniel Souza
System Analyst
LuminaMind (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
IBM Robotic Process Automation
4 years of experience
View profile
Use Cases and Deployment Scope
We automate processes by eliminating repetitive tasks, giving customers more time to accomplish more challenging tasks
Pros
  • Automate Excel Spreadsheets
  • Automate Website Navigation
  • Automate any desktop application by image
Cons
  • View log while running the robot
  • Better chart and KPI generation
  • Be able to stop the execution of a robot
Likelihood to Recommend
IBM RPA is a low-cost solution that leaves nothing to be desired compared to the market leader. With basic programming knowledge you can automate any process that your organization needs

Automate With IBM Robotic Process Automation

Rating: 10 out of 10
Incentivized
September 02, 2024
Verified User
Employee in Information Technology
Information Technology Services Company, 201-500 employees
Vetted Review
Verified User
IBM Robotic Process Automation
1 year of experience
Use Cases and Deployment Scope
We are currently using it to automate most of the user activities performed by the Tellers. There are so many manual input required by our backend staff at the banking halls to complete a simple transaction. As an organization, IBM Robotic Process Automation was introduced and currently running as a project, enrolling most of the common activities performed by the backend staff. That has saved time and helped increase the turnaround time in fulfilling customer request.
Pros
  • IBM Robotic Process Automation is able to complete programed activities well. With it, the team was able to automate account settlement process.
  • It does not allow for duplications. Since we implemented Airtime settlement on IBM Robotic Process Automation, duplicate airtime deductions on client account has been eliminated
Cons
  • Not that I can think of now
Likelihood to Recommend
It is best to be used when you understand your process, and always try it out in a UAT environment to avoid breaking anything in the production environment. When it was first implemented for auto-reversal of customer failed transactions, it had to be rolled back because some steps were missed and that ended up reversing double fees.

Great AI automation tool.

Rating: 8 out of 10
Incentivized
February 02, 2024
SR
Sandeep Rathore
Project Engineer
Wipro Limited (Information Technology & Services, 10,001+ employees)
Vetted Review
Verified User
IBM Robotic Process Automation
1 year of experience
Use Cases and Deployment Scope
We have automated many of our processes using this tool, as this is affordable and drives better results than other tools in the market(yeah, we tried many). We used this on our customer support chatbot, and it was able to solve many small queries, which decreased cost and wait time. We have also automated our logs monitoring, and RPA is also taking actions based on it, using AI, which is very helpful and keeps the system up and running.
Pros
  • Actions based on data using AI.
  • Ai chat bot.
  • Code environment for complex task.
Cons
  • More code environment.
  • Reporting required.
Likelihood to Recommend
When used for workflow management or for tasks which require decisions based on data or AI can be trained, it works well. But it can use on scenarios that needs to consider so many factors as it gets to set it up and also gives unexpected results.

Automation system that generates labor fluency and reduces errors of human personnel, has great automation power.

Rating: 10 out of 10
Incentivized
December 19, 2023
PJ
Paige Jenkins
Senior Telecommunications Specialist
GE (Machinery, 10,001+ employees)
Vetted Review
Verified User
IBM Robotic Process Automation
2 years of experience
View profile
Use Cases and Deployment Scope
Our experience with IBM Robotic Process Automation was favorable from the beginning since the ease of use and the user experience is impressive, and its implementation had no delays or inconveniences. We solve problems automatically, and with the help of bot programming, we reduce hours of manual work, reduce errors by human personnel and streamline our internal processes with great efficiency in the final results.
Pros
  • Excellent ease of use, easy for new users, with just a few steps you can start automating simple but valuable tasks to reduce human error.
  • Code debugging is very easy.
  • The increase in effectiveness in our daily processes is favorable, we like to be produced automatically.
  • The bots fully comply with what is required, and they have very good artificial intelligence.
Cons
  • It has almost no drawbacks or drawbacks, at first it seemed a bit expensive, but after seeing the amount of profit we have achieved we knew that it is a necessary software to increase the value of our manual processes.
Likelihood to Recommend
I recommend it since we process a lot of information on a daily basis and this software can process it automatically, without making mistakes or inconveniences. IBM Robotic Process Automation has been very beneficial in reducing the daily working hours of human personnel, since the bots do them automatically and very quickly, the requirements to be able to program them are minimal, which generates more confidence to implement it.

The dream of every company is to have a tool that reduces expenses and manual labor time.

Rating: 9 out of 10
Incentivized
December 17, 2023
Verified User
Project Manager in Information Technology
Information Technology & Services Company, 5001-10,000 employees
Vetted Review
Verified User
IBM Robotic Process Automation
3 years of experience
Use Cases and Deployment Scope
We are building and automating application approval systems to avoid hiring untrained staff for the job, we automatically triage applications with bots designed to triage emailed application information for hires from all departments but all from a central classification system. This is just one use of IBM Robotic Process Automation, we also interact with clients remotely without wasting a single minute with remote work bots, we have a bot for each task and department that requires it, sometimes there are more than 10 bots for each department as required, in my human resources department we are using more than 8 bots and it is necessary to create another one for financial classification purposes.
Pros
  • Bots for the classification of income request orders with advanced functions.
  • Automation of spreadsheet reading.
  • It is impressive to have the answers of new clients and their questions in order, this is achieved with this RPA.
  • Improves accessibility of information.
  • Native digital assistant.
Cons
  • In terms of use it is not simpler.
  • The implementation and configuration is not the fastest.
Likelihood to Recommend
There are extensive tasks that must be 100% automated to optimize the company's resources and we feel that it is possible with IBM, it is difficult to achieve the objectives because it is a complex RPA, but after its complete configuration you can notice directly satisfactory results. for the entire company, it is possible to improve the hiring of personnel with the classification of income orders, it is also a good opportunity to classify mail, documents and even classify the most active and most productive clients that the company has.
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