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IBM Robotic Process Automation

IBM Robotic Process Automation

Overview

What is IBM Robotic Process Automation?

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

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Recent Reviews

RPA IBM Review

6 out of 10
November 07, 2023
It's helped automate some of manual repetitive tasks. For instance, it's helped us automate the Purchase Order creation process. Now end …
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Future RPA competitor

7 out of 10
October 02, 2023
Incentivized
As currently working in an Automation Department , there are various opportunities where we get the chance to know more about and RPA tool …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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IBM RPA On premises

Platform starter pack, starting at USD 840.00 per month

On Premise
per month

IBM RPA Software as a service (SaaS)

Platform starter pack, starting at USD 840.00 per month

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/robotic…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is IBM Robotic Process Automation?

The IBM® Robotic Process Automation offering helps automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable the user to achieve digital transformation.

Typical RPA benefits include the ability to 1) reduce human error, 2) accelerate time to value, 3) increase throughput, and 4) reduce costs. IBM Robotic Process Automation enables workforce augmentation by performing repetitive tasks, acting on data extracted from unstructured documents, and conversing with intelligent chatbots using text and voice response.

In addition, IBM Robotic Process Automation helps clients apply intelligence to classify and understand content, prioritize tasks, make predictive decisions and apply AI to operational data. Core automation features enable users to manage work along with monitoring and reporting capabilities.

Finally, organizations can accelerate time to value by creating, testing and deploying new automation schemes in hours, instead of days or months.


https://ibm.biz/IBM_RPA_product_page



IBM Robotic Process Automation Screenshots

Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

IBM Robotic Process Automation Videos

What is Robotic Process Automation (RPA)?
Attended vs Unattended Automation
Improving customer service and reducing tasks using RPA and Workflow Solutions
How to integrate a chatbot with IBM RPA

IBM Robotic Process Automation Competitors

IBM Robotic Process Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesBrazilian Portuguese, English, French, German, Japanese, Korean, Simplified Chinese, Spanish

IBM Robotic Process Automation Downloadables

Frequently Asked Questions

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

Automation Anywhere, SS&C Blue Prism Intelligent Automation, and UiPath Automation Platform are common alternatives for IBM Robotic Process Automation.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of IBM Robotic Process Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(208)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
September 30, 2022

My IBM Robotic Process Automation Review

BK
Bhushan Kotharu
Technical Consultant
Tao.Net Advance System Sdn Bhd (Information Technology & Services, 11-50 employees)
Score 10 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
We are RPA Service providers and IBM businees partners. We recommend and use the IBM Robotic Process Automation platform to automate our clients' businesses. Not many MS Office options (like Pivot and Lookup) but provided macro/vbsccript support which is not suitable for non-programatic users. The new version(21.0) of documentation is much better. I love the coonectors of google drive, one drvie, dropbox provided by IBM RPA. The best feature is dashboard customization without paying extra. Easy way of triggering bots using Launcher(desktop application), Scehduler, Control Room API, Bot agent API(clinet system). IBM RPA was improved a lot recently and the future feature list seems very good.
Pros and Cons
  • Chat bot, machine learning model
  • REST APIs to call bots, Orchestration process
  • Multiple customizable dashboards
  • Subroutine option
  • Connectors to Google Drvie, One Drive, Dropbox, Exchange, gmail
  • Machine Learning Models
  • Traning paltform for Machine Learning Models
  • Documentation (v21.0 onwards)
  • easy installation of On-Prem version
  • Simple Control Center
  • simple PDF extraction and OCR
  • Legacy application automation (IBM Robotic Process Automation did not recognize MS Dynamics AX)
  • More options for Microsoft office application
  • Exception handling
  • Support for user interaction (like an option to wait for approval from human)
  • Folder lever authentication
  • support for uploading files to control center other than bots
  • support for custom screen scaling for window application automation
Likelihood to Recommend
Well suited for business automation. Need some improvements in automating Windows applications. As the IBM RPA product evolving rapidly much recommended for repetitive, rule-based tasks. Not suitable for automating apllications thru RDP
Return on Investment
  • never involved in finance
Chatbot Functionality
I did not used chatbots integrations so far. But IBM RPA provided many options to develop chat bots. IBM RPA required Microsoft Azure Cloud Bot subscription to deploy chat bots.
Amount of Time Saved
one of our client's Finance Recon process is rule-based but very time taking as the transaction are in millions. The IBM RPA reduced human effort and improved process time.
  • Human Effort : 4 Human x 7 days
  • Bot : 2 days (human running bot manually)
  • Human Effor on bot : 4 hrs (overall)
Alternatives Considered
We always recommend the IBM Robotic Process Automation as it is easy to use, no complex installation, easy control center operations and will do automation one way or another. Low cost of IBM RPA with all features is eye-catching.
Other Software Used
Products Replaced
No
Implementation Details / Implementation Partner
  • Third-party professional services
Implementation Phases
Yes
Implementation Issues
  • i was needed to learn VBA
Implementation Rating
10
I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
Training Types Used
  • Online Training
  • No Training
Online Training
5
Ease of IBM Robotic Process Automation Training
Yes with basc training, if we have some idea of how RPA works, the IBM RPA Documentation is enough for Installing and implementing.
Product Configurability
10
Moderate configurations with less complexity
Configuration Lessons
We use process specific configurations for use cases. We always use excel for normal configurations if the configuration is not availabe in IBM RPA.
UI Customization
Some - we have done small customizations to the interface
Dashbaord only
Extensibility and Customization
No - the product does not support adding custom code
Support Rating
10
Very responsive and friendly. most satisfied with the product custmer support.
Premium Support
No, I think the premium support comes with product(not sure).
Bug Resolution
Yes
They accepted the Bug and provided fix in next release or provided an alternative
Exceptional Examples of IBM Robotic Process Automation Support
One time we are unable to automate with MS dynamix AX system with IBM RPA. The support provided very good support thru webex even though the result was failed.
Upgrade Process
Yes
easy. only upgraded client
Upgrade Benefits
  • bug fixes
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