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IBM Robotic Process Automation

IBM Robotic Process Automation

Overview

What is IBM Robotic Process Automation?

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

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Recent Reviews

RPA IBM Review

6 out of 10
November 07, 2023
It's helped automate some of manual repetitive tasks. For instance, it's helped us automate the Purchase Order creation process. Now end …
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Future RPA competitor

7 out of 10
October 02, 2023
Incentivized
As currently working in an Automation Department , there are various opportunities where we get the chance to know more about and RPA tool …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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IBM RPA On premises

Platform starter pack, starting at USD 840.00 per month

On Premise
per month

IBM RPA Software as a service (SaaS)

Platform starter pack, starting at USD 840.00 per month

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ibm.com/products/robotic…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is IBM Robotic Process Automation?

The IBM® Robotic Process Automation offering helps automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable the user to achieve digital transformation.

Typical RPA benefits include the ability to 1) reduce human error, 2) accelerate time to value, 3) increase throughput, and 4) reduce costs. IBM Robotic Process Automation enables workforce augmentation by performing repetitive tasks, acting on data extracted from unstructured documents, and conversing with intelligent chatbots using text and voice response.

In addition, IBM Robotic Process Automation helps clients apply intelligence to classify and understand content, prioritize tasks, make predictive decisions and apply AI to operational data. Core automation features enable users to manage work along with monitoring and reporting capabilities.

Finally, organizations can accelerate time to value by creating, testing and deploying new automation schemes in hours, instead of days or months.


https://ibm.biz/IBM_RPA_product_page



IBM Robotic Process Automation Screenshots

Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

IBM Robotic Process Automation Videos

What is Robotic Process Automation (RPA)?
Attended vs Unattended Automation
Improving customer service and reducing tasks using RPA and Workflow Solutions
How to integrate a chatbot with IBM RPA

IBM Robotic Process Automation Competitors

IBM Robotic Process Automation Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesBrazilian Portuguese, English, French, German, Japanese, Korean, Simplified Chinese, Spanish

IBM Robotic Process Automation Downloadables

Frequently Asked Questions

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

Automation Anywhere, SS&C Blue Prism Intelligent Automation, and UiPath Automation Platform are common alternatives for IBM Robotic Process Automation.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of IBM Robotic Process Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(208)

Attribute Ratings

Reviews

(1-19 of 19)
Companies can't remove reviews or game the system. Here's why
June 27, 2022

IBM RPA - An RPA with the best ROI in the market

Mohamed Abdelwahed | TrustRadius Reviewer
Mohamed Abdelwahed
Business Solutions Manager
Valleysoft | Center of Excellence (Information Technology & Services, 51-200 employees)
Score 10 out of 10
Vetted Review
ResellerIncentivized
Support Rating
6
IBM support still using WDG resources as it is the company that IBM acquired [for] its RPA, so it still needs more resources and more documentation to help. IBM support has its SLA that is good compared to other vendors, but there is still room for improvement with the product growth.
August 14, 2021

IBM Robotic Process Automation - The most powerful RPA tool in the industry

Verified User
Employee in Information Technology
Information Technology & Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Support Rating
10

The IBM RPA community has been very useful. Small problems and doubts have been solved with the greatest professionalism, in the shortest possible time, by experts of the tool. It is a very interactive space and you always find the answers to your questions before posting them. You can also find many ways to solve doubts or a specific problem.


August 14, 2021

IBM RPA - The door to your future

Verified User
Analyst in Engineering
Computer Software Company, 11-50 employees
Score 8 out of 10
Vetted Review
ResellerIncentivized
Support Rating
10
Despite the fact that it is a young tool and has a lot to improve, the main goal is to help in order to automate tasks and it is possible to do it with IBM RPA. No programming knowledge is needed and every employee in the organization is able to create a bot, or maintain one.
August 13, 2021

A review worth reading-IBM RPA

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 1-10 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
5
We had quite a few queries and doubts, so we reached out to the IBM Robotic Process Automation support team, but the help we got was nothing. Then we even reached out in the group discussions, where we sought out to ask few technical-related questions, but we received no help. Moreover, we even tried figuring out things on our own, using programming. It would have been really great if we receive a participation certificate from IBM for all the effort we put into learning and competing against the teams worldwide.
August 13, 2021

Automation made easy

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
I had issues with the software installation and reached out to the support team for help. However, I didn't receive timely help as I expected.
August 13, 2021

Reviewed by the winner of 2021 IBM RPA Build-A-Bot challenge

Wei Lai | TrustRadius Reviewer
Wei Lai
Technical Architect
Perficient (Information Technology & Services, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
6
Besides the official online documentation, there doesn't seem much resources elsewhere. Given that RPA was WDGAutomation from Brazil, maybe there are more resources in Portuguese? I don't know. The official support forum also doesn't seem to have a lot of activities. The official support forum and its interfaces are also not very intuitive.
August 13, 2021

IBM RPA for the win!

Verified User
Vice-President in Information Technology
Information Technology & Services Company, 11-50 employees
Score 10 out of 10
Vetted Review
ResellerIncentivized
Support Rating
9
IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
August 13, 2021

Promising, but still under construction

Verified User
Program Manager in Research & Development
Information Technology & Services Company, 51-200 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
Although I asked questions that were extremely specific, they always tried to help me and to solve my issue. However, when a solution cannot be provided, [I believe] they do not try to help you find a different way to accomplish your goal.
August 12, 2021

IBM RPA is a good automation tool with lots of easy to use and configurable connectors for the developers

Verified User
Manager in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
6
We have observed the response to a query is generally answered during the US timezone. It will be helpful if Support could've been able to cover another time zone for the prompt response.
August 05, 2021

IBM Robotic Process Automation with Automation Anywhere its ok, but lacks of future roadmap.

Eduardo Laens | TrustRadius Reviewer
Eduardo Laens
Account Director
Varegos (Information Technology & Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
The support of IBM Robotic Process Automation with Automation Anywhere is relatively good, but it has sometimes the limitation that since they are not the direct owners of the product, they do not have all the features or fixes for the problems that may arise during use. of the tool.
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