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IBM MaaS360

Score8.1 out of 10

114 Reviews and Ratings

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What is IBM MaaS360?

IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

Categories & Use Cases

Media

Screenshot of the SaaS portal & dashboard for UEM administrators
Screenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configured
Screenshot of a view of hardware inventory, where administrators can take action across all device types

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Screenshot of the SaaS portal & dashboard for UEM administrators

Reviews

What users are saying about IBM MaaS360.
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IBM MaaS360

Incentivized
Michael O'NeilView profile
Project Manager at Reliable Carriers (201-500 employees employees)

Use Cases and Deployment Scope

We use this software as an MDM. Placing devices into Kiosk Mode. Remote Trouble Shooting. Location Tracking. Without this product our tablet would be unlocked. This would ultimately leave us vulnerable if a driver were to go to a website or use an app that may put personal information at risk. Restricting the tablets through the MDM gives the company a piece of mind, knowing there is no risk for this.

Pros

  • Locks our company issued tablets into a Kiosk Mode
  • Allows Remote Trouble Shooting
  • Allows Location Tracking

Cons

  • Allowing more flexibility for the Kiosk Mode
  • Remote trouble shooting may not always work
  • Commands do not always complete in a timely manner

Return on Investment

  • We see time being saved by providing our team the necessary tools on a company issued device.
  • We are able to see when a user has last used their company issued device vs their personal device.
  • Pushing new software is easy when implemented using the MDM.

Alternatives Considered

Splashtop

Other Software Used

Motive, Super Dispatch, EFS Compliance

IBM MaaS360 with WatsonX - solid as a rock

Incentivized
Verified User
Account Manager in Sales (11-50 employees employees)

Use Cases and Deployment Scope

We are an IBM distribution Partner and we offer IBM MaaS360 to our MSP Partners.
We also use IBM MaaS360 internally for our own in house devices that we use each and every single day - like cell phones, tables as well as workstations. This helps to keep the devices as well as our digital environment secure.

Pros

  • Secure your devices across different OS
  • Allows you to enroll devices as company owned as well as user owned (BYOD)
  • IBM MaaS360 allows very granular settings via the policies

Cons

  • In some cases a simplified version would make things easier
  • Re-enrollment without factory reset would be appreciated
  • Better communication of product changes

Return on Investment

  • Compliance has been improved quite a bit since mobile devices are enforced with specific policies that are applied to devices, users or groups

Alternatives Considered

Microsoft Intune

Other Software Used

IBM Verify

Usability

Reliable UEM solution with strong security and compliance features

Incentivized
Verified User
Director in Professional Services (1-10 employees employees)

Use Cases and Deployment Scope

I use MaaS36 for Protecting laptops and mobile devices from cybersecurity threats. It helps in enforcing policies on the laptops and employee owned mobile devices which is a key requirement and important use case to ensure security

Pros

  • Ease of Enrollment & Management
  • Multi-platform Coverage (Windows, MacOS)
  • Cloud Based

Cons

  • User interface feel outdated as compared to other tools
  • Customization options for dashboards and compliance reports could be expanded.

Return on Investment

  • Time Savings
  • Improved Compliance

Alternatives Considered

Citrix Endpoint Management

Highly Recommended Tool for Data Protection Security

Verified User
Engineer in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

IBM MaaS360 is used for security & data protection in our devices like Laptop, Mobile devices. IBM MaaS360 is used for enabling the device enrollments, policy enforcement to cooperate applications

Pros

  • IBM MaaS360 as the software provide device lifecycle management
  • Whenever new employee onboarded in the organisation the without any manual intervention, employee can easily configured with wifi settings, VPN settings & Security policies
  • IBM MaaS360 can easily excels in visibility & reporting

Cons

  • IBM MaaS360 is good at various parts but it can have scope of improvement in the User interface & overall

Return on Investment

  • Time required for device setup is become less by using IBM MaaS360
  • Improved Security Compliance by providing unified Security to each employee
  • It enables the security & data protection to the devices

Alternatives Considered

Microsoft Intune and BlackBerry UEM

Other Software Used

Microsoft Intune

Enable your remote Workforce seamlessly with IBM MaaS360

Incentivized
Verified User
General Manager in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

We are using IBM MaaS360 to manage, configure and secure our customers devices. Enrolled devices can be tracked, locked and even wiped. With compliance rules we ensure the devices are meeting all corporate policies. With the expense management, roaming charges can be minimized. The complete reporting provides a great audit trail.

Pros

  • Management of Android, iOS, MacOS, Windows and ChromeOS Devices
  • Quick setup and streamlined enrolling of devices
  • Creating complex policies to configure all devices
  • Seamless app distribution with the possibility of app configurations
  • Taking actions on devices to control functionality
  • Includes AI features to support quick deployment

Cons

  • Provide device management for Linux devices

Return on Investment

  • Seamless and instant onboarding for new employee's devices
  • Ensuring secure access to corporate resources
  • Asset Management of devices and their status
  • Quick off boarding of employees leaving the company
  • Help desk support for unlocking and locating devices
  • Expense Management for Roaming

Alternatives Considered

Microsoft Intune, Jamf Pro, Scalefusion and Hexnode Projects

Other Software Used

Bitdefender GravityZone, usecure uLearn

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