Icertis Reviews

2 Ratings
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Score 6.0 out of 100

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Anonymous | TrustRadius Reviewer
March 29, 2018

Icertis contract managment tool - good for standardized contract processes

Score 6 out of 10
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It is being used by our legal department to manage contracts, and by other business teams (mostly sales) to request contract review. The goal was to have a platform that could house all contracts and allow us to also get data on those contracts (i.e., notice of expiration, tracking terms agreed to, etc.).
  • A good way to organize your contracts by type/business line/etc.
  • Contract provision library is useful for reviewers of contracts - helps standardize language and approach.
  • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
  • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
  • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.

Good for standard contracting processes that involve your forms and a set approach.

Not as flexible for situations involving customer paper and processes that are less strict.

Not good for proposals and RFP projects, which often do not result in a contract at that stage.

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Icertis Scorecard Summary

Feature Scorecard Summary

Contract creation (1)
Contract templates (1)
Clause library/saved fields (1)
Contract sharing (1)
Collaborating on contracts (1)
Approval process (1)
Interdepartmental workflows (1)
Contract search (1)
Contract milestone reminders & alerts (1)

About Icertis

Built for global enterprises, Icertis is a leader in contract lifecycle management, according to Forrester & Gartner. The vendor says their solution is counted on by large enterprises across industries, with more than 750,000 users, managing 2+ million contracts in 90 countries and 40 languages. Additionally, the vendor says Icertis is easy to deploy, easy to adopt, and easy to use, and offers intelligent contract management, with automation and analysis to control spend and increase revenue velocity. Robust APIs ensure integration with existing systems.

Categories:  Contract Management

Icertis Features

Contract Authoring Features
Has featureContract creation
Has featureContract templates
Has featureClause library/saved fields
Has featureIntegration to CPQ
Has featurePDF generator
Has featureContract attachments
Has featureGuided logic
Contract Collaboration Features
Has featureContract sharing
Has featureContract editing
Has featureContract merge
Has featureCollaborating on contracts
Has featureMS Word plug-in
Has featureApproval process
Has featureParallel approvals
Has featureInterdepartmental workflows
Contract Monitoring Features
Has featureContract database
Has featureLegacy contracts
Has featureVORs
Has featureContract search
Has featureContract milestone reminders & alerts
Has featureCustom contract reports
Has featureTracking contract status
Has featureSalesforce integration
Has featureCompliance check
Additional Features
Has featureIntegration with any ERP Application
Has featureIntegration with Microsoft Dynamics
Has featureAdvanced APIs for cross-application integration and secure data sharing
Has featureIntegration with Thomson Reuters for risk and compliance screening
Has featureIntegration with for document storage and management

Icertis Screenshots

Icertis Integrations

Icertis Competitors


  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Icertis Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Icertis Support Options

 Free VersionPaid Version
Video Tutorials / Webinar
Live Chat
Social Media

Icertis Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Windows Phone, Mobile Web
Supported Countries:Australia, Austria, Belgium(Dutch), Belgium(French), Brazil, Canada(English), Canada(French), China, Czech, Denmark, Finland, France, Germany, Great Britain, Greece, Hong Kong, Hungary, India, Israel, Italy, Japan, Korea, Latin America, Malaysia, Mexico, Netherlands, New Zealand, Norway, Norway, Poland, Portugal, Russia, Saudi Arabia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland(French), Switzerland(German), Taiwan, Turkey, United States(English), United States(Spanish)
Supported Languages: Arabic, Afrikaans, Albanian, Amharic, Armenian, Assamese, Azerbaijani, Basque (Basque), Belarusian, Bangla, Bosnian, Bulgarian, Catalan, Cherokee, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dari, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut (Latin), Irish, isiXhosa, isiZulu, Italian, Japanese, Kannada, Kazakh, Khmer, K'iche', Kinyarwanda, KiSwahili, Konkani, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian (Cyrillic), Nepali, Norwegian, Odia, Persian, Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Quechua, Romanian, Russian, Scottish Gaelic, Serbian (Latin), Serbian (Cyrillic), Sesotho sa Leboa, Setswana, Sindhi, Sinhala, Slovak, Slovenian, Spanish, Swedish, Tajik (Cyrillic), Tamil, Tatar, Telugu, Thai, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek (Latin), Vietnamese, Welsh, Wolof, Yoruba