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Icertis

Icertis

Overview

What is Icertis?

Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users…

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Recent Reviews

TrustRadius Insights

Users have praised the software for its ability to cater to their CMS software requirements and effectively manage different types of …
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Icertis Review

7 out of 10
October 05, 2023
Incentivized
We needed to centralize all our contracts in one place and centralize our contracting processes as much as we can. Icertis houses our …
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Great CLM

8 out of 10
October 02, 2023
Icertis is used to manage Supplier contracts for our Supply Chain team. It delivers a centralized workspace to manage the contract …
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ICertis Review

1 out of 10
December 01, 2022
Incentivized
Contract management. Product keeps contracts in one place and has a workflow for review, approvals and execution.
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Popular Features

View all 16 features
  • Contract creation (11)
    7.8
    78%
  • Contract database (11)
    7.5
    75%
  • Approval process (12)
    6.9
    69%
  • Contract sharing (11)
    6.8
    68%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Icertis?

Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs.…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is INHUBBER?

Contract lifecycle management platform with cloud security, digital signature and AI-powered document management. AI helps customers simplify contract management by making it understandable, interactive and automated. Digital signature signs any file format along with text and images.

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Features

Contract Authoring

Features related to the contract authoring process.

7.2
Avg 8.3

Contract Collaboration

Features related to collaborating on contracts.

6.8
Avg 8.4

Contract Monitoring

Features that enable users to monitor the status of contracts.

6.7
Avg 8.5
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Product Details

What is Icertis?

Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Icertis Features

Contract Authoring Features

  • Supported: Contract creation
  • Supported: Contract templates
  • Supported: Clause library/saved fields
  • Supported: Integration to CPQ
  • Supported: PDF generator
  • Supported: Contract attachments
  • Supported: Guided logic

Contract Collaboration Features

  • Supported: Contract sharing
  • Supported: Contract editing
  • Supported: Contract merge
  • Supported: Collaborating on contracts
  • Supported: MS Word plug-in
  • Supported: Approval process
  • Supported: Parallel approvals
  • Supported: Interdepartmental workflows

Contract Monitoring Features

  • Supported: Contract database
  • Supported: VORs
  • Supported: Contract search
  • Supported: Contract milestone reminders & alerts
  • Supported: Custom contract reports
  • Supported: Tracking contract status
  • Supported: Salesforce integration
  • Supported: Compliance check

Icertis Screenshots

Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreementsScreenshot of Supplier Onboarding: Identifies suppliers and onboard them- at the same time ensuring organizational compliance and reducing supplier risksScreenshot of Supplier Registration Identifies suppliers and onboards them at the same time to ensure organizational compliance and reducing supplier risksScreenshot of AI Studio Dashboard: Multiple sets of documents can be analyzed in a single action and contract intelligence generated for real-time decision-making.Screenshot of Discover AI: Uses AI to discover attributes and clauses by matching contract language in legacy and third-party contractsScreenshot of Visualize AI: Provides a view of the entire contract portfolio, navigate relationships to discover patterns

Icertis Videos

Introducing Icertis Contract Intelligence
The Icertis platform structures and connects contracts so business moves faster, with every intent realized and every obligation met.
Icertis Contract Intelligence for Consulting and IT Services is a tailor-made contract management solution leveraging AI to process contracts at scale while reducing risk and improving performance.
Every Contract Has a Purpose. When contracts go unfulfilled, potential goes untapped. Icertis aims to transform the contracting process so that the purpose of every contract is fully realized.
Icertis Contract Intelligence for Retail helps retailers and their supply chain partners deliver for customers around the world.
The ICI Promotions, Rebates and Royalties App. The ICI Promotions, Rebates & Royalties app Designed to maximize the return on promotional budgets and improve speed to market.
The ICI Collaboration Portal App, that expands the capabilities of the Icertis Contract Intelligence (ICI) platform.
The ICI Obligation Management App aims to reduce risk and improve compliance at enterprise scale.

Icertis Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesAustralia, Austria, Belgium(Dutch), Belgium(French), Brazil, Canada(English), Canada(French), China, Czech, Denmark, Finland, France, Germany, Great Britain, Greece, Hong Kong, Hungary, India, Israel, Italy, Japan, Korea, Latin America, Malaysia, Mexico, Netherlands, New Zealand, Norway, Norway, Poland, Portugal, Russia, Saudi Arabia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland(French), Switzerland(German), Taiwan, Turkey, United States(English), United States(Spanish)
Supported LanguagesArabic, Afrikaans, Albanian, Amharic, Armenian, Assamese, Azerbaijani, Basque (Basque), Belarusian, Bangla, Bosnian, Bulgarian, Catalan, Cherokee, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dari, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut (Latin), Irish, isiXhosa, isiZulu, Italian, Japanese, Kannada, Kazakh, Khmer, K'iche', Kinyarwanda, KiSwahili, Konkani, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian (Cyrillic), Nepali, Norwegian, Odia, Persian, Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Quechua, Romanian, Russian, Scottish Gaelic, Serbian (Latin), Serbian (Cyrillic), Sesotho sa Leboa, Setswana, Sindhi, Sinhala, Slovak, Slovenian, Spanish, Swedish, Tajik (Cyrillic), Tamil, Tatar, Telugu, Thai, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek (Latin), Vietnamese, Welsh, Wolof, Yoruba

Frequently Asked Questions

SAP Ariba Contracts, PandaDoc, and Workday Strategic Sourcing are common alternatives for Icertis.

Reviewers rate Clause library/saved fields highest, with a score of 8.

The most common users of Icertis are from Enterprises (1,001+ employees).

Icertis Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)95%
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Comparisons

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Reviews and Ratings

(47)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have praised the software for its ability to cater to their CMS software requirements and effectively manage different types of contracts. The software streamlines and digitizes the entire contract lifecycle management process, allowing users to author contracts without needing legal involvement for every interaction, resulting in time and cost savings. It has also been commended for its automation capabilities, including contract negotiations, the creation of relevant templates, and facilitating digital sign-off. Reviewers appreciate the ease of use, support, and service provided by the software. They have also found the search features and deviation approval setup to be helpful. Additionally, the software serves as a central repository for all contracts, allowing for easy search and retrieval of existing contracts and ensuring that validity and renewal terms are not missed. Users have seen improvements in contract turnaround time, contract status visibility, and audit integrity through the automation of contracting processes. The software also helps establish consistency, create a process where there was none before, and serves as a centralized repository for all contract documents. It provides an accurate audit trail, efficient governance of organizational rules, and demonstrates accountability. Furthermore, it offers meaningful insights from data for making business decisions and enables effective follow-up on all contracts. Overall, users find that the software saves time, centralizes data, is easy to use from anywhere, streamlines the contracting process, improves approval flow and document repository for faster turnaround on contracts. It enhances controls around the contracting process and delivers a transparent contracting process with accelerated time to value. The software is also scalable and allows for the use of templates for multiple types of agreements. It is used by various business teams enterprise-wide, supporting self-service and complex approval processes.

Users commonly recommend the following improvements and best practices for ICertis:

  1. Careful planning and process improvement: Reviewers suggest that the implementation of ICertis should be carefully planned and improvements should be made to existing processes to ensure a smooth transition and effective utilization of the tool.

  2. Integration with other technologies and improved user interface: Users recommend integrating ICertis with other technologies to enhance its functionality and efficiency. Additionally, they suggest improving the user interface for a more intuitive and user-friendly experience.

  3. Involvement of a business analyst and executive buy-in: It is recommended to involve a business analyst during the implementation process of ICertis to ensure proper understanding and alignment with business needs. Furthermore, getting executive buy-in is suggested for successful adoption and support throughout the organization.

Attribute Ratings

Reviews

(1-13 of 13)
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February 11, 2024

Still on the fence

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are still very early in our journey and need to figure out some things that the implementor said we could not due, but after meeting folks at eh Icertis Connect we found out that was not true. Really looking forward to getting the bugs fixed and see where we are 6 months from now.
October 05, 2023

Icertis Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Icertis is great for housing contracts and quick views of contracts in your dashboard and filtering for them. Also great for creating contract templates. It's not that appropriate for workflows or approvals.
October 02, 2023

Great CLM

Score 8 out of 10
Vetted Review
Verified User
Icertis is a world-class Contract Lifecycle Management tool that’s great for large organizations looking to centralize their contract activity. It provides advanced contracting tools incorporating AI to deliver industry-leading CLM solutions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Icertis is a great partner in managing contractual obligations and commitments ! The benefit really comes from the real-time integrations the ICI platform is able to partner with . We are able to save the company time, money, and resources by just knowing what credits are owed in real-time! Before we had the Obligation Management app, the process for tracking SLAs was really clunky and details were often missed. Now, it's a breeze!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.
December 01, 2022

ICertis Review

Score 1 out of 10
Vetted Review
Verified User
Incentivized
In my experience, we’ve had a lot of frustration with the application but mainly how much resources it takes to manage on the backend and training. Also how large the learning curve is for users. Not user friendly.
May 24, 2022

Icertis Review

Avery Hayek | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Icertis does a really nice job of routing contracts through the workflow. It provides high visibility and allows comments and questions to be inserted at every phase. It's very user-friendly and works as a nice deposit for all new and existing contracts and agreements. It is less suitable as a start-to-finish sourcing tool.
Score 6 out of 10
Vetted Review
Verified User
Incentivized

Good for standard contracting processes that involve your forms and a set approach.

Not as flexible for situations involving customer paper and processes that are less strict.

Not good for proposals and RFP projects, which often do not result in a contract at that stage.

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