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iCIMS Talent Cloud has proven to be a versatile and efficient tool for managing various aspects of talent acquisition. Users have found …
Starting at $1,700 per month
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What is iCIMS?
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to…
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Popular Features
- Applicant Tracking (122)9.595%
- Candidate Search (121)9.292%
- Job Requisition Management (123)8.888%
- Email Templates (122)8.888%
Pricing
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $1,700 per month
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- Competitors
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What is iCIMS?
The iCIMS Talent Cloud is a unified recruitment platform that aims to empower users at every stage of the talent continuum, allowing them to attract, engage, hire and advance the world’s best talent. With it, the vendor states users can build thriving, diverse teams at scale, align hiring needs with business needs, and meet the challenges of tomorrow with an agile, AI-powered platform designed to provide everything needed to build a winning workforce.
iCIMS Talent Cloud Applications:
- iCIMS ATS - makes managing, automating and streamlining your hiring workflows a breeze.
- Career Site - A site that includes a personalized, AI-powered job search experience that helps them find best-fit roles quickly, while helping organizations to fill jobs faster.
- iCIMS CRM - A candidate relationship management solution used to reach candidates by text or email campaign. Additionally the CRM can offer recruiters strong candidate recommendations based on the jobs available, and automatically track candidate engagement to prioritize those who are most interested. Talent is engaged with relevant content using dynamic email campaigns that send automated follow-up emails based on candidate actions.
- Digital Assistant - Guides job seekers through the compnay culture and the application process. The bot can support candidates in 20 different languages, helping to create a diverse environment globally. The digital assistant can be used on communication platforms like SMS, WhatsApp, web chat and FB Messenger.
- Employee Onboarding - Simplifies employee onboarding with automated processes that maximize engagement and accelerate productivity. The cloud-based onboarding software is built for both commercial and large, global employers.
- iCIMS Marketing Automation - Automates and personalizes entire candidate journeys based on their unique behaviors.
- iCIMS Opportunity Marketplace - This application aims to go beyond opportunity identification to power opportunity inspiration, helping TA pros and hiring teams proactively engage and advance internal talent.
- SkillSurvey - acquired by iCIMS in late 2022, the solution automates the collection and analysis of feedback from references and employees to make data-driven decisions with confidence.
iCIMS Screenshots
iCIMS Video
iCIMS Integrations
iCIMS Competitors
iCIMS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | 200 |
| Supported Languages | All |
Frequently Asked Questions
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
iCIMS starts at $1700.
Reviewers rate Collaboration highest, with a score of 9.7.
The most common users of iCIMS are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
iCIMS Talent Cloud has proven to be a versatile and efficient tool for managing various aspects of talent acquisition. Users have found that the software allows for convenient management of requisitions and candidate activity in one platform, leading to a streamlined process. They have praised its ability to easily access candidate information, eliminating the need for shared Dropbox folders. This has made it easier to track and organize candidates, resulting in a more efficient recruitment process.
Integration with third-party vendors has also been a valuable feature, as it streamlines HR processes and creates a more efficient workflow. The software has been utilized in scientific professional services for tasks such as robust resume review, candidate and opening tracking, and onboarding. Additionally, users have found the Candidate Relationship Management feature to be useful in connecting with talent pools and gaining a better understanding of candidates.
The iCIMS Text Engagement feature has transformed recruiter-candidate engagement by allowing recruiters to send text messages to potential recruits, send interview invitations, and keep candidates engaged during the onboarding process. It has accelerated hiring processes and improved communication with candidates.
Overall, iCIMS Talent Cloud is used by organizations across various industries to attract, track, and onboard new talent effectively. It provides customization options for different business segments and offers a centralized space for applicant tracking. The software helps make recruitment advertising more effective and ensures a positive candidate experience while improving productivity and time management within talent acquisition departments.
User-Friendly Interface: Many users have expressed their satisfaction with the upgraded interface of iCIMS Talent Cloud, stating that it is highly user-friendly and intuitive. They appreciate how easy it is to navigate the platform, resulting in improved efficiency and time-saving due to a reduction in clicks required for reviewing and rating incoming applications and resumes.
Streamlined Job Posting: The streamlined job posting and advertising capabilities of iCIMS Talent Cloud have received praise from a significant number of users. They find it effortless to post job openings and advertise them on social media platforms, allowing them to reach a wider talent pool and attract qualified candidates more effectively.
Convenient Communication with Candidates: Users value the convenience of being able to email past candidates directly through the iCIMS Talent Cloud platform. This feature has enabled users to maintain communication with potential talent, ensuring ongoing engagement, and facilitating their recruitment efforts by developing a reliable source of candidates from a growing pool.
Inaccurate Data Integration: Several users have mentioned the need for better data quality and integration with other HR systems. They have expressed frustration with the complexity of setting up auto-launch actions and the lack of control in workflow configuration. Some reviewers also reported difficulties with integrating iCIMS Talent Cloud with other software or departments, describing it as painful and lengthy.
Lack of Intuitiveness in User Interface: Many users have found the user interface of iCIMS Talent Cloud to be clunky and not as intuitive as other ATS software. They described it as old-school, requiring extensive searching to make system changes, and needing improvement in terms of aesthetics and user-friendliness. Reviewers also pointed out that the layout could be improved to show more candidates at one time without switching pages.
Poor Customer Support: Users have expressed dissatisfaction with the customer service provided by iCIMS, stating that not all members of the team share a customer service-centric attitude. They have reported slow response times from customer support, long wait times on phone calls, and delays in receiving responses for tickets submitted online or through email. Additionally, some users have experienced high turnover of customer support personnel, leading to inconsistent support and decreasing their overall satisfaction with the software.
Based on the user reviews, users recommend the following for TextRecruit and iCIMS:
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Evaluate current tools and processes before selecting TextRecruit or iCIMS. This ensures that the chosen software aligns with the company's existing workflow and requirements.
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Improve consistency among customer service representatives and make resume uploading more intuitive. This would enhance the overall user experience and streamline the recruitment process.
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Consider affordability and alternatives. The price hike for TextRecruit raised concerns among users, especially for smaller companies. They recommend exploring other platforms if affordability is a primary concern. iCIMS, on the other hand, is recommended for mid-sized and large companies if it fits within their budget.
Overall, users emphasize the importance of thorough evaluation, improving user experience, and considering affordability when choosing between TextRecruit and iCIMS.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
July 26, 2022
iCIMS - Great ATS for Large Orgs
Score 8 out of 10
Vetted Review
Verified User
We utilized iCIMS Talent Cloud for our entire Applicant Tracking and offer letter process. This allowed us to manage multiple job reqs at multiple locations throughout our organization and assign various job reqs and job postings to various in-house recruiters within the organization. We also utilized the technology for reporting on our Recruiting function, including candidates that had applied and how they transitioned throughout the entire process.
- Easy to attach documents throughout various stages of the hiring process, i.e., benefit guides, onboarding documents, privacy agreements
- Job req creation was easy once job descriptions were saved into the system
- Easy to track communication sent to the candidates
- The system requires you to recreate new job postings in order to refresh job boards
- The reporting functions can be limited to standard reports, and customization can be challenging
- Candidate communications
- Reporting
- Auto-responses where appropriate
86%
8.6
- Allowed us to communicate quickly with hiring managers regarding time-to-fill metrics
- Improved efficiency of candidate flow
iCIMS Talent Cloud is well-thought out with opportunities to manage candidates in process for larger organizations. It also partners well with job boards for ease in job posting. ADP WFN decreased our # of candidates unnecessarily because of the required login. BerniePortal is great and simple to use. Wonderful for small teams. Lever is built out with the ability to partner with other technologies that can improve sourcing capabilities.
March 29, 2022
iCIMS Review
We use iCIMS Talent Cloud as a recruiting ATS and retention matrix tool. We use it on both external and internal placements. iCIMS Talent Cloud helps us address retention in the construction industry that we are facing today. It pairs nicely with LinkedIn and other hiring platforms. From previously using Salesforce for recruiting, this is a big step up and improvement to our recruiting efforts.
- Tracks Applicant status in regards to current application and previous applications.
- Allows flawless integrations between iCIMS Talent Cloud and our current HCM/HRIS.
- Gives good metrics/graphs of open/closed jobs.
- It is a little difficult to track internal applicants that are already active with our company.
- Some of the fields when hiring an employee are a little difficult to change.
- Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.
- Text to Recruit.
- Notes Section in applicants, good for auditing processes.
- Saves offer letters to the candidates profile.
76.42857142857143%
7.6
- Targeting retention in specific areas and experience within the company.
- Workforce growth impact.
- Has saved over 25% of recruiting/admin time of pre-screening applicants and resumes for positions.
The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.
December 21, 2021
Intern
iCIMS assists in our hiring of employees. From recruiting to onboarding, the platform helps keep track of the process each applicant has made in completing required documentation for hiring. Using iCIMS has allowed us to be more organized and informed throughout the hiring process of each of our new employees.
- Tracks applicants for jobs.
- Follows a thorough onboarding process.
- Cooperates with our databases.
- Exporting data to excel is not easy for the common user.
- Notifications for users could be more noticeable.
- Being able to “complete” someone in your onboarding even if a coworker has something they didn’t check off, but you know it’s done.
- Applicant tracking.
- Onboarding tracking.
- Employee information access.
74.66666666666667%
7.5
- Increased efficiency.
- Thorough check of applicants.
iCIMS and Munis actually are used together for our company in order to communicate together for better information. There are things that each does better than the other, but the platforms are geared in slightly different ways so those differences are expected. Using them together is definitely recommended for any company.
November 13, 2021
iCIMS is A-Okay!
The iCIMS Talent Cloud is used posting job positions and sourcing candidates. Running weekly metric reports. The system is used by the HR and Recruiting team. It provides the ease of creatively tracking candidates from start to finish, communicating with candidates in an effective time, and assist with efficient note taking throughout the recruiting process.
- Easy to edit and make changes to job postings
- Provide preset emails
- Generate spreadsheets
- Check spell errors
- N/a
- N/a
- Posting positions
- Reports
- Tracking candidates
68.66666666666666%
6.9
- Majority candidates are sourced from iCIMS
- N/A
- N/A
I believe compared to other software iCIMS is very easy to use. It is not complicated, user friendly, and system maintenance has never been an issue. The support desk is always available for assistance and training manual is very beneficial when using for new on site staff. Definitely a good investment for the organization.