Passly by ID Agent

Score2.3 out of 10

18 Reviews and Ratings

What is Passly by ID Agent?

Passly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.

Categories & Use Cases

ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8.2
Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.4
ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9.1

ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 9
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.8
Account Provisioning and De-provisioning
Capabilities for creating user accounts based on roles, group memberships and business processes
Category average: 8.4

Scott Nelson

IT Specialist in Information Technology at Harbors Home Health & Hospice (51-200 employees employees)

Use Cases and Deployment Scope

When set up account was locked out for all users. This created a problem as our IT exclusively use Kaseya VSA for Tech Support. From my experience, we were not able to get in causing us to be essentially dead in the water when providing support to our users. This created a problem with our Service Leval Agreements.

Pros

not integrated properly
delayed responses
not reliable

Cons

integration
speed
testing before making live

Return on Investment

headache
trouble
time

Other Software Used

Kaseya VSA, Kaseya BMS, Unitrends Data Center Backup and Recovery

Leonard Johnson View profile

Technical Support in Information Technology at Frankel Zacharia LLC (51-200 employees employees)

Pros

Easy to use.
Multiple sites to choose from.

Cons

Requires some training for initial setup.
More integration with 3rd party tools.

Return on Investment

Faster service.
Providing security for us and our clients.

Alternatives Considered

Atera

Other Software Used

Spiceworks, Atera, Lexia RAPID Assessments

Garry Adams View profile

Client Relationship Manager in Professional Services at JMARK Business Solutions, Inc. IT Support and IT Services Tulsa OK, Springfield MO, Fayetteville AR (51-200 employees employees)

Pros

AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
AuthAnvil applications are easy for the end-user to install.
AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Cons

AuthAnvil's administration can be complex. Without skilled IT staff to administer it, you may not be able to implement it internally.
Reliability. Many applications just did not inter-operate well with AuthAnvil. It was often problematic.
Inconsistent. Sometimes the application would work fine, and others it didn't. There was no rhyme or reason to the inconsistency.
Support from the manufacturer was often slow.

Return on Investment

AuthAnvil was a solution that "checked a compliance box" for our organization. It did not drive any particular business objectives other than compliance with those regulations/requirements.
We have since replaced AuthAnvil as our 2 Factor Authentication app of choice as it did not provide enough value to offset the administrative overhead involved.

Alternatives Considered

Duo Security, Authy and Google Authenticator

Other Software Used

ConnectWise Sell (formerly Quosal), ConnectWise Manage, ConnectWise Automate (formerly LabTech)

Ricardo Rodriguez View profile

Chief Information Technology Officer in Information Technology at American Financial Systems, Inc. (11-50 employees employees)

Pros

Relatively simple integration with AD via Radius
Self-service portal for Token management
Use of third-party token hardware

Cons

Web interfaces are relatively complex, not entirely ready for end-users
Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)

Return on Investment

Heightened security standard and compliance

Other Software Used

Windows Server, Microsoft Office 365, Visual Studio IDE

Verified User

Engineer in Manufacturing (51-200 employees employees)

Pros

Provides 2FA to secure sites.
Constantly updates security codes.

Cons

Does not offer faster login for trusted devices.
App requires multiple clicks to get to security code.
App is slow to load.
App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.

Return on Investment

Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.

Alternatives Considered

Google Authenticator

Other Software Used

Wrike, Slack, SOLIDWORKS

Okta

Cisco Duo

Passly by ID Agent

What is Passly by ID Agent?

Categories & Use Cases

Key Features

Top Performing Features

ID Management Workflow Automation

Password Management

ID Management Single-Sign On (SSO)

Areas for Improvement

ID-Management Access Control

Multi-Factor Authentication

Account Provisioning and De-provisioning

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Pros

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Return on Investment

Other Software Used

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

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