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Ideagen Quality Management

Ideagen Quality Management
Formerly Q-Pulse, Qualtrax and Qadex

Overview

What is Ideagen Quality Management?

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise.…

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Recent Reviews

TrustRadius Insights

Aviation organizations heavily rely on Q-Pulse QMS to ensure compliance with regulations governing document control, tooling, audits, and …
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Pricing

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What is Ideagen Quality Management?

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they…

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Product Demos

Ideagen Quality Management | Improving organizational performance

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Product Details

What is Ideagen Quality Management?

Ideagen Quality Management is a quality, compliance and document management software system used by organisations to automate business processes, manage and control documents, and comply with industry specific standards and regulations. The software provides a single source of truth for all relevant documentation, data, materials and activities associated with the quality process.
Modules include: Documents, Audits, Issues, Risks, Training & Competence, Assets & Equipment, Interested Parties, Law plus a specialized edition for Food and Beverage supply chain quality management.

Ideagen Quality Management Features

  • Supported: Document Control
  • Supported: Audit Management
  • Supported: CA/PA Management
  • Supported: Competency Management
  • Supported: Occurrence Reporting

Ideagen Quality Management Screenshots

Screenshot of Ideagen HomeScreenshot of Advanced Search ToolScreenshot of Each user has a customizable Inbox where all items requiring processing are displayedScreenshot of Track Document Changes.Screenshot of Initiating a New Workflow Instance.

Ideagen Quality Management Videos

How Britvic uses data to drive continuous improvement

Watch Quality Management Overview Final

Ideagen Quality Management Integrations

Ideagen Quality Management Competitors

Ideagen Quality Management Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise. This solution is designed to elevate an organization's performance with digital quality management solution.

Intelex, MasterControl Quality Excellence, and ETQ Reliance QMS are common alternatives for Ideagen Quality Management.

The most common users of Ideagen Quality Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Aviation organizations heavily rely on Q-Pulse QMS to ensure compliance with regulations governing document control, tooling, audits, and training. With its comprehensive set of tools, this software enables efficient management of these critical tasks. Users across the organization have found great value in using Q-Pulse QMS for various purposes.

For document control, Q-Pulse QMS allows users to organize and store important documents, ensuring that the latest versions are easily accessible. This feature has helped organizations maintain compliance with aviation regulations that require accurate and up-to-date documentation.

Tooling management is another area where Q-Pulse QMS shines. The software provides a centralized system for tracking and managing tools used in maintenance activities. This has proven to be invaluable for aviation organizations as they must comply with strict tooling regulations to ensure safety and operational efficiency.

Audits are an essential part of maintaining regulatory compliance in the aviation industry. Q-Pulse QMS offers a range of features that facilitate audit planning, execution, and reporting. Users have praised the software's ability to streamline the audit process and provide comprehensive reports that meet industry standards.

Training management is yet another critical aspect handled by Q-Pulse QMS. The software allows organizations to track employee training records, schedule training sessions, and monitor progress. This ensures that employees receive the necessary training required by regulations and helps maintain a skilled workforce.

In summary, Q-Pulse QMS has become an indispensable tool for aviation organizations due to its ability to address the specific needs of the industry. With its features for document control, tooling management, audits, and training, it helps these organizations achieve and maintain compliance with stringent aviation regulations.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using Ideagen Quality Management (formerly Q-Pulse) for the past two + years in the NHS (the organisation has had the software for a longer period of time). This software package has made work more efficient and controlled for our needs. Staff are able to locate all local policies, standard operational procedures, risk assessments, health and safety records and much more. This software enables us to comply to the strict UKAS guidelines and ISO standards. We as an organisation are very much looking forward to moving onto the Ideagen Quality Management software as well as the web based version.
  • The software rarely crashes.
  • Very easy to use and navigate.
  • Software package designed for all ages (16+)
  • The customisability of the software to suit individual needs.
  • All the modules and their uses is the reason why this software package is so great.
  • The initial Ideagen Quality Management (Q-Pulse) training can be improved by adding more video tutorials instead of interactive ones in my opinion.
  • I am currently not aware of a person who can be contacted for Ideagen Quality Management (Q-Pulse) related problem from Ideagen Quality Management (this information might be with other higher grades of staff).
  • Sometimes the software can be slow in running reports (depends on the amount of data I need)
  • A small session log out time for all the users in my department.
  • I would like to see specific accounts have different allowances/powers such as increased session log out times
  • I would like to see multiple owners assigned to actions, assets etc.
One example of where the quality management system, document module excels for us is the loading, distributing, and acknowledging documentation. We are easily able to load SOPs, guides, and policies for staff to read and then sign to state that they are aware of the contents of the documentation. This is crucial for our laboratory as we need to know if staff are aware of the Health and Safety practices and policies within the laboratory.
  • Saves money on Admin costs
A lot of users find it difficult in using software such as MTeams and MS SharePoint when compared to using Ideagen Quality Management (Q-Pulse).
Ideagen Quality Management (Q-Pulse) allows you to keep a better audit trail in my opinion. It allows me to know who has read and acknowledged the document, who has approved the document and who has even distributed it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IQM is used in my organization as a main global quality management solution. IQM serves as a platform for controlling documentation throughout the entire life cycle of a document, control and manage processes such as capa, change control, non-conformances, planned deviation and all aspects of supplier processes. IQM is also a vehicle for the audit activities, including internal audits performed to pre-defined checklists.
  • Workflows/CAPA
  • Documentation Control
  • Audit module
  • User friendliness, UX
  • Web Version not fully functional
  • Hosted version functional, but cumbersome internationally
IQM is well suited to manage a quality management system to be used by professionals trained in the system. for individuals that come from a quality background IQM is fairly easy to pick up and work within, however it's less appropriate for people who do not have quality background but are still required to perform tasks within IQM. These people willl find IQM less user friendly and might be less likely to perform their tasks solely based on that.
  • Reduction in non-conformance closure times
  • Increase in cross-departmental collaboration
  • Global engagement
NetSuite ERP, Infor CloudSuite Industrial (SyteLine)
David Moore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Q-Pulse QMS is used by the entire organization to some extent. Our maintenance department is a heavy user of the system, utilizing nearly all of its features. Being in aviation, there are many regulations that govern how we control documents, tooling, audits, training, etc. Q-Pulse QMS provides the tools to accomplish all of that.
  • Document management and distribution
  • Audit management and non-conformances
  • The incident's and occurrences modules are very customizable and you can set them up to do almost anything
  • The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon.
Organizations that require a high level of oversight will benefit from using Q-Pulse QMS. The system is highly customizable and will hold the organization accountable. Aviation, healthcare, or government are definitely the target customers for the program but any organization can benefit from this system. Any organization with multiple offices or diverse departments can also take advantage of Q-Pulse QMS.
  • Hard to quantify in numbers., but Q-Pulse QMS has provided a large increase in regulatory compliance. Regulatory and customer audits routinely return positive results and compliments to Q-Pulse QMS.
I do not have significant experience with other QMS programs.
The Q-Pulse QMS client works great in our organization within the head office as the server is hosted on-premises. Remote locations connect in through Citrix, which reduces the usability. However, Q-Pulse QMS is currently transitioning to a web-based model, which will remove this problem. Once the system is fully web based, then this will no longer be an issue.
The support team for Q-Pulse QMS is fantastic. Ideagen has invested a lot in this area, opening offices all around the world. Q-Pulse QMS product managers are also very responsive to requests and improvement suggestions. Ideagen also hosts annual conferences, which bring their customers together where ideas can be shared and we can meet the people developing the program.
Everyone in our organization uses Q-Pulse QMS. The maintenance department uses nearly every module. The flight operations department uses documents and audits, primarily. The rest of the organization uses just the documents module, primarily. The more the company uses the system, the more we find what we can do with it, and this expands the functions that each department uses.
We have a few Q-Pulse QMS 'experts' in the organization. Our IT department is also in house to provide support.
  • Document management
  • Audit/non-conformance management
  • Reliability
  • The incidents and occurrences module has been used to build a reliability program as well as an inspection program for specific functions within the company. These modules are hugely customizable.
  • We are looking to use the incidents and occurrences modules to create online, fillable forms that can be set up and sent via the messaging system to reduce printing on paper.
Q-Pulse QMS is totally integrated into our organization now. It does the job nicely and to change it would cause unnecessary disruption to our operation.
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