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Ideagen Quality Management

Ideagen Quality Management
Formerly Q-Pulse, Qualtrax and Qadex

Overview

What is Ideagen Quality Management?

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise.…

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Recent Reviews

TrustRadius Insights

Aviation organizations heavily rely on Q-Pulse QMS to ensure compliance with regulations governing document control, tooling, audits, and …
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What is Ideagen Quality Management?

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they…

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Product Demos

Ideagen Quality Management | Improving organizational performance

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Product Details

What is Ideagen Quality Management?

Ideagen Quality Management is a quality, compliance and document management software system used by organisations to automate business processes, manage and control documents, and comply with industry specific standards and regulations. The software provides a single source of truth for all relevant documentation, data, materials and activities associated with the quality process.
Modules include: Documents, Audits, Issues, Risks, Training & Competence, Assets & Equipment, Interested Parties, Law plus a specialized edition for Food and Beverage supply chain quality management.

Ideagen Quality Management Features

  • Supported: Document Control
  • Supported: Audit Management
  • Supported: CA/PA Management
  • Supported: Competency Management
  • Supported: Occurrence Reporting

Ideagen Quality Management Screenshots

Screenshot of Ideagen HomeScreenshot of Advanced Search ToolScreenshot of Each user has a customizable Inbox where all items requiring processing are displayedScreenshot of Track Document Changes.Screenshot of Initiating a New Workflow Instance.

Ideagen Quality Management Videos

How Britvic uses data to drive continuous improvement

Watch Quality Management Overview Final

Ideagen Quality Management Integrations

Ideagen Quality Management Competitors

Ideagen Quality Management Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise. This solution is designed to elevate an organization's performance with digital quality management solution.

Intelex, MasterControl Quality Excellence, and ETQ Reliance QMS are common alternatives for Ideagen Quality Management.

The most common users of Ideagen Quality Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Aviation organizations heavily rely on Q-Pulse QMS to ensure compliance with regulations governing document control, tooling, audits, and training. With its comprehensive set of tools, this software enables efficient management of these critical tasks. Users across the organization have found great value in using Q-Pulse QMS for various purposes.

For document control, Q-Pulse QMS allows users to organize and store important documents, ensuring that the latest versions are easily accessible. This feature has helped organizations maintain compliance with aviation regulations that require accurate and up-to-date documentation.

Tooling management is another area where Q-Pulse QMS shines. The software provides a centralized system for tracking and managing tools used in maintenance activities. This has proven to be invaluable for aviation organizations as they must comply with strict tooling regulations to ensure safety and operational efficiency.

Audits are an essential part of maintaining regulatory compliance in the aviation industry. Q-Pulse QMS offers a range of features that facilitate audit planning, execution, and reporting. Users have praised the software's ability to streamline the audit process and provide comprehensive reports that meet industry standards.

Training management is yet another critical aspect handled by Q-Pulse QMS. The software allows organizations to track employee training records, schedule training sessions, and monitor progress. This ensures that employees receive the necessary training required by regulations and helps maintain a skilled workforce.

In summary, Q-Pulse QMS has become an indispensable tool for aviation organizations due to its ability to address the specific needs of the industry. With its features for document control, tooling management, audits, and training, it helps these organizations achieve and maintain compliance with stringent aviation regulations.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 8 out of 10
Vetted Review
Verified User
We have been using QPulse - Ideagen Quality Management for over a decade for our documents managment, policies, procedures incident reporting and regulatory compliance (ISO 9001). Documents control, change release, version control, policies, guidelines, individual task assignments are all managed in Ideagen Quality Management. It provides us with auditable trails of changes and approvals.
  • Centalised reliable, accessible electronic document storage.
  • Interactive, easy to use and user friendly desktop client.
  • Granular control over all aspects of quality management.
  • Dashboards are only available on web version and not included in the desktop client.
  • Analysis data is not always accurate and occurrence module has known defects.
  • Customer Support is below par at times when addressing an issue or configuring a new feature.
Ideagen Quality Management does an excellent job of managening all aspects of quality control. It is well suited for actionable audit trails and workload assignment and tracking of tasks to individuals. However, it can benefit by providing more control over the customization of individual modules, e.g., creating new forms for individual preferences and workplace requirements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using Ideagen Quality Management (formerly Q-Pulse) for the past two + years in the NHS (the organisation has had the software for a longer period of time). This software package has made work more efficient and controlled for our needs. Staff are able to locate all local policies, standard operational procedures, risk assessments, health and safety records and much more. This software enables us to comply to the strict UKAS guidelines and ISO standards. We as an organisation are very much looking forward to moving onto the Ideagen Quality Management software as well as the web based version.
  • The software rarely crashes.
  • Very easy to use and navigate.
  • Software package designed for all ages (16+)
  • The customisability of the software to suit individual needs.
  • All the modules and their uses is the reason why this software package is so great.
  • The initial Ideagen Quality Management (Q-Pulse) training can be improved by adding more video tutorials instead of interactive ones in my opinion.
  • I am currently not aware of a person who can be contacted for Ideagen Quality Management (Q-Pulse) related problem from Ideagen Quality Management (this information might be with other higher grades of staff).
  • Sometimes the software can be slow in running reports (depends on the amount of data I need)
  • A small session log out time for all the users in my department.
  • I would like to see specific accounts have different allowances/powers such as increased session log out times
  • I would like to see multiple owners assigned to actions, assets etc.
One example of where the quality management system, document module excels for us is the loading, distributing, and acknowledging documentation. We are easily able to load SOPs, guides, and policies for staff to read and then sign to state that they are aware of the contents of the documentation. This is crucial for our laboratory as we need to know if staff are aware of the Health and Safety practices and policies within the laboratory.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IQM is used in my organization as a main global quality management solution. IQM serves as a platform for controlling documentation throughout the entire life cycle of a document, control and manage processes such as capa, change control, non-conformances, planned deviation and all aspects of supplier processes. IQM is also a vehicle for the audit activities, including internal audits performed to pre-defined checklists.
  • Workflows/CAPA
  • Documentation Control
  • Audit module
  • User friendliness, UX
  • Web Version not fully functional
  • Hosted version functional, but cumbersome internationally
IQM is well suited to manage a quality management system to be used by professionals trained in the system. for individuals that come from a quality background IQM is fairly easy to pick up and work within, however it's less appropriate for people who do not have quality background but are still required to perform tasks within IQM. These people willl find IQM less user friendly and might be less likely to perform their tasks solely based on that.
Vera Meijvogel | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
We use Ideagen Quality Management for our compliance monitoring system. This software allows us to register, track and monitor all outstanding findings and observations throughout the various departments. The departments can enter the responses to findings themselves, after which our department can either approve or reject the finding response for further procecssing.
  • Customization in flows/procedures possible
  • Standard closure set
  • Good overview over open items
  • Lay-out
  • Speed and reliability
The flows in the software are customizable which makes that the software itself can really suit the processes within your company. The disadvantage of this possible customization, is that it can be pretty complex to make changes as a user yourself in the software as you are not doing that often. We found that the layout of the software had a bit an old 'look and feel'.
David Senyszak | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use this product to underpin all of our radiotracer production compliance requirements (10-20 users). Documents regarding production, change controls and risk assessments are all stored within Ideagen Quality Management's document database to ensure we have a consistent auditable document trail. Ideagen Quality Management has a high level of customisability and very granular permissions which means we could make it fit around our processes.
  • Support - the product has great phone and email-based support from a team of knowledgeable people
  • Customisablity - the product lets you build custom workflows, has a high level of granularity on permissions, etc.
  • Robust and reliable software- the software is dependable once set up
  • Antiquated configuration methods, text files with no real streamlining
  • Very unintuitive user interface, not 'pick up and use' software
  • Poor mobile and website versions on our version (7.1.4)
Seems very capable at document control but you need to put the time in to get the most out of it as software. Definitely not 'fire and forget' software but there is a lot of support at hand so as long as you are using this you will be able to apply Ideagen to your workflows with confidence.
James Pogson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Ideagen Quality Management to share and collaborate on coffee and chocolate specifications for a large customer. We supply them with over 50 different consistent products and offer them 'one offs' of special, micro-sized lots. Ideagen Quality Management's excellent website means that I can present the technical and provenance information necessary to give them a clear view of the products I offer them, and in a way, it is also a useful sales tool and a good way of comapring similar products to each other.
  • Gives easily understood, technically correct specifications for food and drink
  • Guides the user sensibly through the various aspects of the creation of the completed food or drink specification
  • Gives excellent back up and telephone support in their customer service centre.
  • Small glitches in copying specs from one product to another - sometimes the system does not pull through one or two answers, meaning the document has to be checked carefully to find where the missed answers are before submission is possible.
Ideagen is great for collaboration on technical food specifications - very good for sharing! It can be used wherever there is a good speed internet connection, and the site is good at recovering should data become interrupted. It may be overly complex for single-ingredient foods, but is a robust and clear way of working out specifications.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The Ideagen Quality Management software is used as a safety management software to administer incidents, audits, and risk analysis. It is the general database for safety related information. The product covers, risk assessment of incidents, action plans, classification of reports, repoting to authorities and investigations. Furthermore audits are performed and findings are administered.
  • Administration of incidents and action plans
  • Efficient flow of processes
  • Customisability of the software
  • Print templates which are fully customisable
  • A good functioning reporting app for safety reports
  • Submitting reports to authority in line with aviation requirements
  • It has an old look
  • Difficult to administer proactive risk management
Ideagen Quality Management software is ideal for the administration of audits, findings, incidents and investigations. You can create the templates you want to use and easily change the templates. Also, extracting information from the system with self made print preview templates provides you with data extracts in the format you want. The software is less suited for administrating proactive risk management such as safety analysis. Also, the software lacks a proper reporting app.
Score 9 out of 10
Vetted Review
Verified User
We use Q-Pulse (now IQM) to allow all of our staff to report, anonymously if preferred, any non-conformance that they see or experience within our business. This allows us to operate a Just Culture. <br>By using dynamic licenses, it allows every employee to have access, raise any issues, track their own non-conformance progress, and contribute to the continuing success of our company.
  • ease of access to users
  • the use of wizards to make raising non-conformances very straightforward
  • Good support form our customer success manager
  • Great support from our trainer
  • ease of installation on our staff's devices
  • The intended workflow is quite rigid
  • In my opinion, the training academy is aimed at mobile app users, not desktop users
  • Within the CA/PA module, you can only select one option for the CA/PA Read function in my experience.
Compared to another product, having company wide user access is brilliant. Our previous product had fixed/named license holders which severely limited it's usability. The Ideagen Quality Management academy training material is not great in my opinion, and, in our instance, is not suitable for distribution to our users. This has required us (me) to develop our own training material.
David Moore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Q-Pulse QMS is used by the entire organization to some extent. Our maintenance department is a heavy user of the system, utilizing nearly all of its features. Being in aviation, there are many regulations that govern how we control documents, tooling, audits, training, etc. Q-Pulse QMS provides the tools to accomplish all of that.
  • Document management and distribution
  • Audit management and non-conformances
  • The incident's and occurrences modules are very customizable and you can set them up to do almost anything
  • The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon.
Organizations that require a high level of oversight will benefit from using Q-Pulse QMS. The system is highly customizable and will hold the organization accountable. Aviation, healthcare, or government are definitely the target customers for the program but any organization can benefit from this system. Any organization with multiple offices or diverse departments can also take advantage of Q-Pulse QMS.
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