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March 18, 2020
We used iDrive to backup up our company servers. The company hits you up for overage charges without first notifying you or providing any warning.
We have a 4tb server and signed up for a 5tb service. We can’t go over even if we backed up our entire server which we did not. As they backup, they just keep including additional files to backup instead of overwriting the old original file. This keeps your space usage constantly increasing, then they send you an overage bill at the end of the month, no warnings.
- No strengths.
- Unethical company.
- Hit you up with overage charges without any warnings.
- All the other services (Drop Box, Carbonite, Google, etc.) give you warnings before they go over your limit.
We use IDrive to back up our data from our server and from several personal drives as well. It is important to maintain some sort of cloud back-up and this is very economical.
- It works seamlessly - Set it up once and forget it.
- There is a desktop app as well as a website to view your data.
- If you need to restore files on a computer that does not have the IDrive app installed - I don't believe it can be done! This should be changed.
- If a file is left open, it will not back up. I would like to see that changed.
December 06, 2019
I am a freelance photographer and my worst nightmare is to lose all of my images. I have over 15 years of images in my library. Backing up my work is a necessity. I back up my images locally, off-site and on the cloud. I don't update my off-site drive as much as I should It is an external RAID that I am supposed to swap out a single drive and store it off-site every month. I have not done this in over a year. iDrive makes off-site backup easy.
- Offers a cloud and a local backup option from the same app.
- Fast upload speed.
- It keeps old files forever, versioning, which helps protect against ransomware.
- Can backup as a disc image.
- Can search and restore for lost data. Makes finding lost files way easier than other solutions.
- You can choose which folders to backup.
- The user interface is very hard to use.
- Setting up for the first time is confusing.
- Does not offer unlimited storage.
October 18, 2019
We used iDrive to back up our desktops and external hard drives. In the past, we were using only an external hard drive to back up all our drives. Unfortunately, we had one of those external hard drives crash and we lost all the data on that drive. It was unrecoverable. So, iDrive solves the problem of having an off-site backup always in the cloud.
- Supports external hard drive backups.
- You can support an unlimited number of devices.
- Protects from hard drive crashes.
- You can download your data immediately, in the event your local drives crash.
- The used to send your backed up data overnight on a hard drive (if you needed it). Now, they only have an option to download. I love that you can download your data if you need it. That is great, but I would still love the option to ship an actual hard drive because in some cases there is too much data and downloading it all could take days.
- The UI could use an update/refresh.
- If you are not tech-savvy it's not super obvious how to set things up. It would be helpful for some it were simplified in some aspects.
January 18, 2019
I tried to use iDrive to backup my PC. However, it didn't work. I went with iDrive because I could do an offline backup to start, which saved me untold hours backing up online.
When iDrive finally got around to uploading the data from the disk they provided, I found that the backup didn't work. It was running at night for 12 hours and backing up files that hadn't been changed. It almost looked like it was doing a full backup rather than incremental. I worked with their Tech Support several times and got to a Tier 2 tech who said that there were others with the same problem and he'd escalate to the "Back End" team for a resolution.
When I didn't hear back, I contacted billing for a refund. They were going to prorate the refund because "they had allocated room on the server for the data they'd uploaded." After threatening to start a dispute through my credit card company, they decided that they'd process a full refund.
When iDrive finally got around to uploading the data from the disk they provided, I found that the backup didn't work. It was running at night for 12 hours and backing up files that hadn't been changed. It almost looked like it was doing a full backup rather than incremental. I worked with their Tech Support several times and got to a Tier 2 tech who said that there were others with the same problem and he'd escalate to the "Back End" team for a resolution.
When I didn't hear back, I contacted billing for a refund. They were going to prorate the refund because "they had allocated room on the server for the data they'd uploaded." After threatening to start a dispute through my credit card company, they decided that they'd process a full refund.
- The offline initial backup is great - if it would work.
- The operation of their software.
- Their tech support.
- Their customer support.
August 28, 2017
I used iDrive to ensure I could access work across devices and have a backup when needed.
- Syncing across multiple devices (a-la-Dropbox)
- Backing up information (cloud backup)
- Could be faster on sync time
- Occasionally needs deleting and re-installing
IDrive Scorecard Summary
Feature Scorecard Summary
What is IDrive?
IDrive is a cloud storage and online backup solution. They offer a Basic 5GB plan for free, a Personal plan with 1TB for $44.62/yr, or a Business plan with 250 GB for $74.62/yr.
IDrive Business allows users to create multiple sub-accounts within their storage space, sync files to computers and mobile devices, and share data via email, Facebook, and Twitter. IDrive is compatible with Windows, Mac OS X, and Linux operating systems. Business users get installation assistance and priority support.
IDrive Business allows users to create multiple sub-accounts within their storage space, sync files to computers and mobile devices, and share data via email, Facebook, and Twitter. IDrive is compatible with Windows, Mac OS X, and Linux operating systems. Business users get installation assistance and priority support.
IDrive Pricing
- Does not have featureFree Trial Available?No
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Personal | $52.12 | Per Year |
| Business | $74.65 | Per Year |
IDrive Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |