Name: iFlyChat
Author: iFlyLabs

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Unified Communications as a Service (UCaaS)

Enterprise

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Credentialing

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International Payroll

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Unified Endpoint Management (UEM)

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Ad Serving & Retargeting

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Digital Signage

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Vertical-Specific

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iFlyChat is a real-time chat platform designed by iFlyLabs, Inc. The vendor claims that it enables users to incorporate text, voice, and video chat into their websites or applications, potentially creating a new revenue stream. According to the vendor, iFlyChat is suitable for businesses of all sizes, from small startups to large enterprises. It is marketed towards trading communities, online counseling and therapy centers, fantasy sports communities, gaming communities, and other online communities seeking to drive engagement, retention, and conversion.

## Key Features

**Real-time Chat & Messaging**: iFlyChat offers peer to peer and group chat functionality, as well as audio and video chat capabilities. The vendor states that it includes features such as a typing indicator, read receipt, support for rich media like images and videos, push and email notifications, action cards, auto thumbnails, and chatbot functionality for automated messages and announcements.

**In-built Monetization**: According to the vendor, iFlyChat allows users to offer different membership levels with exclusive content and features. It also provides the option to charge on a per minute basis for expert advice or consultation, as well as offering pay-per-content options. The platform is said to support integration with Google Ads for additional revenue generation. Additionally, users can upsell affiliate products within the chat and integrate with payment gateways like Stripe and Authorize.net.

**Chat Moderation & Analytics**: iFlyChat offers a dashboard for monitoring members and conversations. The vendor claims that users have the ability to mute or ban members for moderation purposes and can send important messages to the community using the announcement feature. The platform also allows users to view message history for reference and analysis. According to the vendor, AI-powered profanity filters and spam detection protect against spam flood, and users can mark channels as closed or disable hyperlinks and rich media. Additionally, chat data can be exported from the dashboard or API.

**Chat Security & Reliability**: The vendor states that iFlyChat ensures secure communication with TLS/SSL encryption and maintains data privacy with a secure cloud infrastructure. It provides DDOS defense to protect against malicious attacks and has an incident response program for prompt action in case of any security issues. The platform is said to offer an uptime SLA of 99.9% for uninterrupted chat service and retains logs for auditing and compliance purposes. It also automatically scales to handle increasing chat traffic.

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iFlyChat

Overview

What is iFlyChat?