IFS Applications

IFS Applications

Score 7.0 out of 10
IFS Applications

Overview

What is IFS Applications?

IFS Applications is presented by the vendor as an agile application suite that offers enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise project management, handling 4 core processes:

Service & Asset Management

Full Enterprise Asset Management (EAM), Maintenance...

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Recent Reviews

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Reviewer Pros & Cons

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Pricing

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What is IFS Applications?

IFS Applications is presented by the vendor as an agile application suite that offers enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise project management, handling 4 core processes: Service & Asset Management Full Enterprise Asset Management…

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  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

Discover IFS Cloud
01:16
IFS - Moment of Service
01:50
Aston Martin Cognizant F1 Team Drives Efficiency With IFS
02:55
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Product Details

What is IFS Applications?

IFS Applications is presented by the vendor as an agile application suite that offers enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise project management, handling 4 core processes:

Service & Asset Management

Full Enterprise Asset Management (EAM), Maintenance Repair and Overhaul (MRO) and Field Service Management (FSM)

Manufacturing

Enterprise Resource Planning (ERP) with support for process manufacturing, discrete manufacturing and demanding manufacturing modes.

Projects

Project Management is a core component and can be leveraged as Project-driven ERP, and Project Portfolio Management (PPM).

Supply Chain Management

As a support function for ERP and EAM or as a logistics solution in demanding environments like aviation and defense.

IFS Applications Screenshots

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IFS Applications Videos

IFS Cloud is a single product that delivers class-leading solutions across Service Management, Enterprise Resource Planning and Enterprise Asset Management. This is the solution that pulls your core business activities together into something greater: moments of service that ...
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Be your best in your Moment of Service. info.ifs.com/moment-of-service
Aston Martin Cognizant Formula One™ Team has moved all of its financial reporting into IFS. Now, every penny counts and makes a difference to performance. Robert Yeowart, Chief Financial Officer and Bill Peters, Chief Information Technology explain why they chose IFS and how i...
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IFS Applications Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (34)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 2 out of 10
Vetted Review
Verified User
The system may work well for some industries, but it has failed my company miserably. They sold us on the fact that they wanted to enter the home services/construction industry and that they would work with us to build something that would work. We are over 2 years in and more than $1M invested and have nothing to show for it. We haven't even seen a demo that works and now we can't get out of the remaining 3 years of our contract. The VP of Sales, Mike L., only been involved after two years of challenges and shows no interest in negotiating a fair settlement. We are okay with forfeiting all of our expenses up to this point if they will just let us walk away. If you look at this system, make sure you have a good lawyer review the contract and if you are in construction don't even consider it.
  • Accounting
  • Finance
  • Complex Inventory
  • Customer Service
  • User Experience
  • Implementation
  • Follow-through
  • Automation
  • Integrations
Regardless of industry I wouldn't recommend IFS because of their lack of commitment to fulfilling promises. If I had to use them I would only use their accounting/finance platform and find something else for field service, customer engagement, etc. While the technology is not good, the professionalism and customer service are even worse.
General Ledger and Configurable Accounting (7)
57.142857142857146%
5.7
Accounts payable
80%
8.0
Accounts receivable
80%
8.0
Global Financial Support
60%
6.0
Primary and Secondary Ledgers
60%
6.0
Journals and Reconciliations
60%
6.0
Configurable Accounting
30%
3.0
Standardized Processes
30%
3.0
Subledger and Financial Process (6)
10%
1.0
Billing Management
10%
1.0
Revenue Recognition
10%
1.0
Cash and Asset Management
10%
1.0
Travel & Expense Management
10%
1.0
Budgetary Control & Encumbrance Accounting
10%
1.0
Period Close
10%
1.0
Inventory Management (3)
30%
3.0
Inventory tracking
10%
1.0
Automatic reordering
70%
7.0
Location management
10%
1.0
Order Management (5)
10%
1.0
Pricing
10%
1.0
Order entry
10%
1.0
Credit card processing
10%
1.0
Cost of goods sold
10%
1.0
Order Orchestration
10%
1.0
Payroll Management (3)
10%
1.0
Pay calculation
10%
1.0
Benefit plan administration
10%
1.0
Direct deposit files
10%
1.0
Reporting & Analytics (3)
13.333333333333332%
1.3
Dashboards
20%
2.0
Standard reports
10%
1.0
Custom reports
10%
1.0
Customization (2)
10%
1.0
API for custom integration
10%
1.0
Plug-ins
10%
1.0
Security (2)
55%
5.5
Role-based user permissions
60%
6.0
Single sign-on capability
50%
5.0
Grants Management
N/A
N/A
Project Financial Management (6)
33.333333333333336%
3.3
Budgeting and Forecasting
30%
3.0
Project Costing
60%
6.0
Cost Capture
50%
5.0
Capital Project Management
20%
2.0
Customer Contract Compliance
20%
2.0
Project Revenue Recognition
20%
2.0
Project Execution Management (7)
10%
1.0
Project Planning and Scheduling
10%
1.0
Task Insight for Project Managers
10%
1.0
Project Mobile Functionality
10%
1.0
Project Candidate Search
10%
1.0
Definable Resource Pools
10%
1.0
Talent Profiles
10%
1.0
Absence Management
10%
1.0
Procurement (7)
11.428571428571427%
1.1
Bids Analyzed and Compared
20%
2.0
Catalog Shopping E-Commerce for Employees
10%
1.0
Contract Authoring
10%
1.0
Contract Repository
10%
1.0
Requisitions-to-Purchase Orders Integrated
10%
1.0
Supplier Management
10%
1.0
Contract Renewal Automation
10%
1.0
Risk Management (5)
10%
1.0
Risk Repository
10%
1.0
Control Management
10%
1.0
Control Efficiency Assessments
10%
1.0
Issue Detection
10%
1.0
Remediation and Certification
10%
1.0
Logistics (2)
50%
5.0
Fulfillment Management
50%
5.0
Warehouse Workforce Management
50%
5.0
Manufacturing (4)
10%
1.0
Production Management
10%
1.0
Configuration Management
10%
1.0
Work Execution
10%
1.0
Manufacturing Costs
10%
1.0
Supply Chain (2)
50%
5.0
Forecasting
50%
5.0
Inventory Planning
50%
5.0
Product Lifecycle Management
N/A
N/A
  • Complete loss. No return on investment. Had to start over with a different system.
Salesforce Field Service (Click Field Service Edge), Sage Intacct
The system is very difficult to use, overly complex, and difficult to learn. It also has limitations that are hard to overcome.
We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.
Score 9 out of 10
Vetted Review
Verified User
IFS application was selected in 2013 to replace our old ERP system based on MFGPro, and often Excel exported files external to the information systems itself, to complete the lack of functionality of our previous ERP. IFS is widely used within our company that is oriented towards the video compression market and content delivery. Our clients are video broadcasters with business models more and more based on pure software services (SaaS) hosted on dedicated infrastructure ecosystems external to their information systems, and that still continue to buy hardware + software systems as part of our initial business model. IFS is widely used to drive order to cash processes (sales, presales, order desk, production, shipment, finance), TVN orders, TVN expenses sheets, with a well designed set of built -n tools allowing control, notification and reporting integrated to the solution.
  • Interfaces of IFS are very powerful and varied, making it easier to integrate the tool in your Information System. Based on standard connectors like IFS connect, you can potentially exploit formatted mail flows to avoid or reduce manual work and automate your processes (e.g. auto creation of sales contracts based on a quote), with security mechanisms inside the tool to check consistency and formatting of data before storing it in your database. Other interfaces use standard PL/SQL packages and allow you, based on web services for example, to interact with an external CRM such as Salesforce, with standard PL/SQL API packages to call web services.
  • Reporting is easy with IFS and can be done in many ways : it can be either use the embedded Excel export feature. Secondly you can make use of Business Analytics feature to build complex states and feed dedicated views nightly in order not to impact your production environment while compiling and executing complex SQL statements. Thirdly, your users can make use of quick reports with a set of built-in tools, which are easy to use and learn, with no IT specialist needed, in order to be operational in an effective manner.
  • IFS is based on your organization matrix to efficiently ensure the correct access to the tool, which can be done via menus etc. You can easily adapt or fine tune permissions to work at high level or on very detailed level, and control rights access management depending on your organization matrix role.
  • The speed of bug fixes should be improved by the IFS after sales teams. We saw the difference of responsiveness prior to Go Live and after Go Live, with a change of teams. IFS France is working on that point, and strategically wants to innovate by acting now with two other third-party companies in early 2017, to improve the after sales experience for customers.
  • There is no license model between the full licenses, which gives access to all IFS features, and the light licenses, to get access to a specific module like expense sheet. As a consequence, you must acquire a full access license for one team working only with a dedicated module (e.g. general ledger). Maybe an intermediate type license would be welcome to balance the budget. IFS tries to make prices competitive but you have to consider full upgrades of the product too, where requiring full licenses can be hard on the budget.
  • When you have an Active Directory ecosystem with a trust relationship, users from domain B can't natively access IFS, even if AD sync is in place with domain A. It's important to improve that functionality because many companies have a merge and acquisition context, with SOX constraints sometimes, and avoiding maintaining contacts or local accounts simplifies SOX compliance, or to management of accounts within the company.
Order to cash processes and scenario are implemented natively in IFS. An HR module exists for career management also (objectives, comportments, training, mobility) but may be improved in terms of workflow validation (e.g. training to validate by a manager) or reporting.
General Ledger and Configurable Accounting (2)
80%
8.0
Accounts payable
80%
8.0
Accounts receivable
80%
8.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
80%
8.0
Inventory tracking
80%
8.0
Automatic reordering
80%
8.0
Location management
80%
8.0
Order Management (4)
80%
8.0
Pricing
80%
8.0
Order entry
80%
8.0
Credit card processing
80%
8.0
Cost of goods sold
80%
8.0
Payroll Management
N/A
N/A
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
90%
9.0
Custom reports
70%
7.0
Customization (2)
85%
8.5
API for custom integration
90%
9.0
Plug-ins
80%
8.0
Security (2)
85%
8.5
Role-based user permissions
80%
8.0
Single sign-on capability
90%
9.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence.
  • Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly.
  • Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch.
Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP.

We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback.

The project manager team and qualification level of technical or consultant teams were differentiating factors too.

Finally IFS application was named in the Gartner’s mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice.
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