Question 1

What is IFS Assyst?

Accepted Answer

IFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).

Question 2

What are IFS Assyst's top competitors?

Accepted Answer

BMC Helix ITSM, Cherwell Service Management (discontinued), and ServiceNow IT Service Management are common alternatives for IFS Assyst.

Question 3

Who uses IFS Assyst?

Accepted Answer

The most common users of IFS Assyst are from Enterprises (1,001+ employees).

IFS Assyst
Formerly Axios Assyst

Overview

What is IFS Assyst?