IFS Customer Engagement for effective customer service
IFS CE (Customer Engagement) addresses the complex and advanced call center functionalities in a service-type organization. It let the …
Overview
What is IFS Customer Engagement?
IFS Customer Engagement is based on the mplSystems Omni-Channel Contact Centre, now owned and supported by IFS since the August 2017 acquisition. It contains workforce optimization with messaging and email support emphasizing the needs of outbound call centers.
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Pricing
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What is IFS Customer Engagement?
IFS Customer Engagement is based on the mplSystems Omni-Channel Contact Centre, now owned and supported by IFS since the August 2017 acquisition. It contains workforce optimization with messaging and email support emphasizing the needs of outbound call centers.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is IFS Customer Engagement?
IFS Customer Engagement Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
