TrustRadius Insights
Igloo has proven to be a valuable tool for organizations looking to improve communication and collaboration among team members. Users have …
Overview
What is Igloo?
Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social…
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Pricing
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What is Igloo?
Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
How To Build Converting Landing Pages using iGloo - Live Demo
YouTube
Demo Igloo chocolate xl
YouTube
Pelican vs igloo Yukon w/ drain demo part 2
YouTube
Demo Igloo bungalow kiwi
YouTube
Igloo ICE102 Ice Maker - Real Time Demo of Icemaker
YouTube
Automatic Self-Cleaning Demo for Igloo ICEB26HNAQ Countertop Ice Machine /w Handle, 26lbs in 24hrs
YouTube
Product Details
- About
- Tech Details
What is Igloo?
Igloo Features
- Supported: Easy drag and drop design, highly customizable
- Supported: Responsive, on the cloud, accessible from any device
- Supported: File Sharing with easy version control
- Supported: Wiki
- Supported: Blogs
- Supported: Micro-blog feature
- Supported: Forums
- Supported: Calendars
Igloo Screenshots
Igloo Video
Do You Igloo?
Igloo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry |
| Supported Languages | English, French, Chinese, Catalan, German, Latin Spanish, Spanish, Italian, Japanese, Brazilian, Portuguese, Russian |
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Reviews and Ratings
(14)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Igloo has proven to be a valuable tool for organizations looking to improve communication and collaboration among team members. Users have found that by centralizing all communications in one platform, productivity has increased significantly. This is especially beneficial for employees working outside the office as it allows them to stay connected and engaged with their colleagues. With each department having its own page or hub in Igloo, organizations are able to store useful templates, links, and share updates and metrics with the rest of the company. Additionally, Igloo functions as a social media platform where users can post updates about new employees, upcoming events, and good news in both personal and work lives. The software also serves as a reliable archive for important records, enabling multiple people and departments to contribute and access documents remotely.
Based on user reviews, the following recommendations emerge for Igloo:
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Utilize Igloo's webinars and training resources: Users strongly advise taking advantage of Igloo's webinars and training sessions to effectively implement the platform, particularly for those with limited technical literacy.
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Consider Igloo for enhancing team collaboration: Users praise Igloo for its ability to bring work teams together, enabling secure information sharing and efficient file collaboration. If fostering employee engagement and ease of use are priorities, Igloo is worth considering.
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Assess compliance requirements: Users highlight that Igloo is a suitable choice for meeting compliance needs such as HIPAA. It is recommended to evaluate the organization's specific compliance requirements and ensure they align with Igloo's capabilities.
Furthermore, users offer the following cautionary points:
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Understand the organizational vision before evaluating the software: Users stress the importance of comprehending the organization's digital workplace vision to ensure that Igloo supports the desired goals and objectives.
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Be aware of UI and build-out limitations: Some users express dissatisfaction with the software's user interface (UI) and build-out. It is essential to consider whether Igloo meets specific UI requirements and aligns with expectations.
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Choose Igloo for responsive customer service: Users recommend selecting Igloo over alternatives like Jive and Jostle due to its responsive customer service and overall ease of use.
In summary, users suggest considering Igloo based on its ease of use, ability to enhance team collaboration, and availability of training resources. Additionally, users advise assessing compliance requirements, understanding the organizational vision, being mindful of UI limitations, and appreciating the software's responsive customer service.
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
July 11, 2022
Great software!
View company announcements with ease and is cost-effective, and a user-friendly/collaborative tool for us to use. With excellent support from their team to ensure that any challenges/difficulties we face will be resolved immediately. Very smooth and the integration process was fairly simple and quick. It has also helped the day-to-day responsibilities easier.
Igloo has helped my organization to promote communication and better collaboration between employees and customers. It allows a better flow of communication across the organization and has helped me better manage my day-to-day processes.
Igloo has helped my organization to promote communication and better collaboration between employees and customers. It allows a better flow of communication across the organization and has helped me better manage my day-to-day processes.
- Allows communication and information to be shared internally
- Assists in knowledge management
- Assists in organizational culture
- Single access point for all employees to access internal information
- Better process management
- A little complex for new users
- Customer support may take a while to get back
- More functions on the UI
- Control of user interface/pages/information
- User friendly
- Customizable
- Established a standard communication platform for the organization
- Aided in culture development where employees are able engage and be a part of the right channels
- Information/Data sharing/Personalization of content
- Creation of content
- Transparency of communication across all levels
- Integrations with other tools like Microsoft 365 or Slack
Easy to use, cost-effective, and benefit in organizational culture development and information sharing across various employees and from higher management. Great customer support and continuous development to make the software better for users. It allows better collaboration with a little bit of fun too and requires less resources to handle.
December 19, 2018
Amazing intranet solution for your company!
Igloo was mainly used to improve communication between team members, to share files and to schedule meetings across the IT Department. We try to centralize all communications in one robust and reliable platform so productivity can be significantly increased. For employees that work outside the office, Igloo software is very useful, too.
- Very easy to use - initial configuration and daily use are very smooth.
- Theme customization by changing CSS code, logo, colors, header, footer, etc.
- Free version for product evaluations and pilot projects up to 10 users.
- Clean interface - Good UI and UX.
- File sharing, meetings schedulement, forums and tasks control for teams
- Pricing can lead to high costs.
- Users without CSS knowledge may have a hard time to customize themes. Maybe more graphical options to change layouts would be nice.
- NO SSO and LDAP authentication methods available in the basic version.
- Languages support in the basic version.
- Igloo has helped us gather all shared corporate information in one place.
- Igloo has helped us save a lot of time on communications and sharing.
- We have also solved the problem of communication failure between people.
Igloo stacks up by keeping simple. You can find all functionalities in a very easy way due to the good UI and UX that is provided. Basically, all that you need to improve communication and collaboration in your team/company is available. Also, there are a lot of integration possibilities that can enhance your experience with Igloo.
August 10, 2017
Igloo is Unremarkable for Professional Use
Igloo was being utilized across our organization by executives, corporate leadership, and property-level managers.
- Igloo gives you great customization abilities and really fits the need for small communication bursts to important company-wide announcements — when their UI was not getting in the way.
- Igloo offers a lot of "bells and whistles" if you need them. But it was hard for these small, nonessential elements to not get in the way of the overall purpose of its use.
- Their sales team was spectacular. But their implementation team was hit or miss. Only one or two people I was able to connect with were both knowledgeable and quickly responsive.
- Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is.
- Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team.
- Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.
- Negative impact due to the hit on time capital needed to get it up and running and then for it not to be functional to its purpose.
- Created a long-lasting pause before attempting to launch with a more reputable and sustainable company.
- The company attempted to strong-arm us into continued use despite the fact it wasn't working for us and didn't offer "make it right" support.
Igloo made several promise to us about their support to us during implementation. We selected them, and they failed to meet their obligations to us. Ultimately, Facebook for Work is the better solution.