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Useful Options: Users have found the options provided by iGrafx to be useful in simplifying their working process, particularly the drag …
Overview
What is iGrafx?
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as…
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What is iGrafx?
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented…
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Igrafx 50's TV effect demo
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is iGrafx?
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.
iGrafx Features
Process Engine Features
- Supported: Process designer
- Supported: Process simulation
- Supported: SOA support
- Supported: Process player
- Supported: Support for modeling languages
- Supported: Form builder
- Supported: Model execution
Collaboration Features
- Supported: Social collaboration tools
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Content Management Capabilties Features
- Supported: Content management
Additional Features
- Supported: Business Architecture Modeling
- Supported: Customer Journey Mapping
- Supported: Standard Operating Procedure Generation
- Supported: Governance Risk & Compliance
- Supported: Business Process Workflow Automation
- Supported: Performance Management
- Supported: ISO Accelerator
- Supported: RPA Assessment
- Supported: GDPR Compliance Module
- Supported: Process Mining
iGrafx Screenshots
iGrafx Videos
Video Case Study - Munich Airport
iGrafx Use Cases
Sparda-Bank Video Case Study
iGrafx Overview
iGrafx Integrations
- Adobe Acrobat
- Microsoft Entra ID
- JMP Pro
- SS&C Blue Prism Intelligent Automation
- Minitab
- Excel
- TiM Process Automation
iGrafx Competitors
iGrafx Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | United States, EMEA, APAC |
| Supported Languages | English, German, Italian, Japanese, Chinese, Polish, French, Spanish |
iGrafx Customer Size Distribution
| Consumers | 1% |
|---|---|
| Small Businesses (1-50 employees) | 4% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 85% |
Comparisons
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Useful Options: Users have found the options provided by iGrafx to be useful in simplifying their working process, particularly the drag and drop function. Several reviewers mentioned this as a key benefit of using iGrafx.
Integration with Other Tools and Services: Many users appreciated the integration capabilities of iGrafx with other tools and services, which enhanced its performance. This feature was highlighted by multiple reviewers who found it valuable in streamlining their workflow.
Scalability and Customization: Users have praised iGrafx for being a scalable platform that can be customized according to their needs. Several reviewers mentioned this aspect of iGrafx, emphasizing its flexibility and adaptability.
Tricky Learning Curve: Some users have found the learning curve of iGrafx to be tricky, especially for new beginners. They have mentioned that it takes time and effort to understand and navigate the tool effectively.
Technical Issues and Unresponsive Support: One user has reported encountering technical issues with the desktop application of iGrafx. Additionally, they expressed disappointment with the unresponsiveness of the technical support team in resolving their problems.
Error in Management Path System: Users have pointed out that there is an error in iGrafx's management path system, which affects data import and export functionality. This issue hampers smooth workflow processes within the software.
Users commonly recommend iGrafx for the following reasons:
-
Improve business performance: Users recommend iGrafx as a powerful tool for business process management that can help organizations optimize their operations and achieve better outcomes. They appreciate its ability to provide better control over business activities and improve productivity.
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Easy to use and beginner-friendly: Users find iGrafx to be user-friendly with a low learning curve, making it suitable for both beginners and experienced users. They appreciate its intuitive interface and ease of adoption and implementation compared to other tools like Visio.
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Compliance and process documentation: Users suggest iGrafx for compliance and regulatory requirements as well as process mapping and documentation. They find it helpful in ensuring that their processes are compliant with industry standards and regulations. Additionally, they value iGrafx's capability to easily explain processes to clients, adding value to their services.
Overall, users recommend trying the trial version before committing to the licensed product to ensure its suitability for their organization's needs. They consider iGrafx a versatile solution for task management, workflow configuration, and business management that can contribute to improved efficiency and performance.
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