TrustRadius Insights
iLobby has proven to be an invaluable tool for organizations seeking to maintain a safe and secure work environment. With the current …
Overview
What is iLobby?
iLobby is a tablet-based visitor registration and management platform that enhances the security of your business infrastructure and improves the site visitor experience.
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What is iLobby?
iLobby is a tablet-based visitor registration and management platform that enhances the security of your business infrastructure and improves the site visitor experience.
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Product Details
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- Tech Details
What is iLobby?
iLobby is a tablet-based visitor registration and management platform that enhances the security of your business infrastructure and improves the site visitor experience.
iLobby Video
iLobby is a global leader in enterprise visitor management, trusted by thousands of businesses worldwide to track, manage and monitor who is in their building. The iLobby Visitor Management System has become an integral part of day-to-day operations in organizations such as ma...
Show More iLobby Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
iLobby has proven to be an invaluable tool for organizations seeking to maintain a safe and secure work environment. With the current health and safety measures, the system's ability to perform daily in-office screenings of all active employees has been a significant problem-solver for companies complying with HR and customer standards. Users have found that the system's visitor management, particularly keeping track of visitor approvals and attendance, has helped maintain order in their offices.
Moreover, the system's feature of managing WIFI for guests has provided an extra layer of security by identifying clients and employees when checking in. iLobby's contractor and visitor training management tools have also been helpful in enhancing workplace safety, making it easier for organizations to comply with Export Import Compliance, EHS Compliance, Visitor Management, and Delivery Scheduling regulations. Additionally, keeping detailed databases of visitors who come to the office every day of the week has enabled workers to respond quickly during emergencies. The system's emergency evacuation feature is another vital benefit as it allows visitors to notify their host before arriving at the site while also running through on-site requirements before entry. Overall, iLobby solves complex business problems while providing an effective way to track visitors' movement, leading to cost savings in the mid-to-high 5 figures.
Convenient Mobile Sign-In: Reviewers appreciate the convenience of using iLobby's mobile sign-in feature, with several users mentioning that it allows them to complete the sign-in process and screening questions in their car, minimizing delays upon entry.
Easy-to-Use System: Many reviewers find iLobby to be an easy-to-use solution for visitor management, with a simple dashboard and customizable features. Users also appreciate the ability to import/export guest lists and customize the system's design to fit their needs.
Effortless Guest Sign-In Experience: Several users have praised iLobby for its effortless guest sign-in experience, citing multiple features such as touchless check-ins, pre-registration of visitors, digitized record keeping, and automatic notifications when guests arrive. The QR code assignments and image capture capabilities are also appreciated by many reviewers.
Slow Response Time: Several users have reported that they experienced sluggish response time while using iLobby, requiring constant follow-up to ensure the software is functioning correctly.
Incompatibility with Existing Systems: Some users have mentioned that the software requires customization and does not work with their system environment. This incompatibility has caused inconvenience for several users who were unable to use existing badge access for employees.
End-of-Day Summaries Cannot be Turned Off: Users have complained about receiving end-of-day summaries that cannot be turned off. Some reviewers find this feature confusing, leading them to believe that it provides no value to their experience.
Users of iLobby have made a few common recommendations based on their experiences with the product. They recommend iLobby for its real-time visitor management capabilities, as it effectively streamlines the sign-in process and ensures accurate visitor data. From a people management and safety perspective, many users highly recommend iLobby, praising its user-friendly interface, easy installation, and ability to interact well with all types of visitors. Users also advise others to inquire about iLobby's features as modifications may be possible to suit specific needs. This highlights the flexibility and customization options available. Overall, users find iLobby to be a reliable solution for quick-to-implement self-service sign-in processes with low-cost kiosks and visitor badge printers in Canada.