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Image Relay

Image Relay

Overview

What is Image Relay?

Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.

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Recent Reviews

TrustRadius Insights

Cons: 1. Intuitive User Interface: Some users have mentioned that the user interface could be more intuitive and that there is a learning …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Image Relay

Image Relay

N/A
Unavailable

What is Image Relay?

Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.imagerelay.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

The Asset Library | How Image Relay's Asset Library is Built to Help Your Business Grow

YouTube

Share Your Brand | How Image Relay's Platform Is Built For Fast and Easy Asset Sharing

YouTube

Marketing Templates | How Image Relay's Marketing Templates Help You Protect Your Brand

YouTube

The Product Hub | How Image Relay's Product Hub Helps Your Business Maintain Accurate Product Info

YouTube
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Product Details

What is Image Relay?

Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.

Image Relay Integrations

Image Relay Competitors

Image Relay Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.

Brandfolder, Bynder, and Acquia DAM (Widen) are common alternatives for Image Relay.

Reviewers rate Usability highest, with a score of 9.

The most common users of Image Relay are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(29)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Image Relay have made several recommendations for maximizing the platform's benefits:

  1. Organize assets prior to implementing the system and assess file names for efficiency to ensure easy searching and retrieval in the future.

  2. Try out Image Relay with a team for content management, testing its capabilities in a collaborative environment.

  3. Take advantage of Image Relay for secure storage and sharing of assets, praising its user-friendly interface and security features.

These recommendations emphasize the importance of thoughtful organization, collaboration, and secure asset management when using Image Relay.

Attribute Ratings

Reviews

(1-2 of 2)
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May 23, 2022

Image Relay Review

AB
Akilesh Bullywant
Senior Graphic Designer
SUN RESORTS (Hospitality, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I use Image Relay to store and share all the company assets. Very useful for us as we can share our assets easily with others in an easy manner. We share our photos, videos, collaterals, guidelines, and corporate stuff. Our clients are both local and abroad. Great tool for the company.
Pros and Cons
  • You can upload very quickly and easily.
  • You can arrange your assets as per your requirements.
  • Set permissions.
  • Copy or drag an image directly from a preview.
  • Review the homepage.
  • Drag and drop to folders to arrange.
Likelihood to Recommend
Very professional company, they reply very fast to any questions or information. Enough storage and bandwidth space. Helps you with their demo. A good platform for companies to store and share their assets mainly if you are marketing your products. Maybe review the pricing because I think this can be helpful for small companies also to be able to use this tool.
Return on Investment
  • Easy sharing
  • Safe Storage
  • Efficient
Alternatives Considered
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
Usability
9
It's very user-friendly and easy to do collections and share. You can share with everyone any place you are. Can link images or other files to websites or other platforms. Can set permissions on the folders and assign users accordingly. Organize all the assets as per your organization. Reports are very useful for managing.
Support Rating
9
Big support from their team. They have quick responses. They provide all information needed and you can set meetings with their team to have more ideas and information needed.
Other Software Used
Users and Roles
250
Tour Operators
Sales & Marketing team
Business operators
Support Headcount Required
10
  • Designers
  • Marketeers
  • Sales Managers
  • Finance Team
Business Processes Supported
  • Website
  • Layouts
  • Sharing
  • Storage
Innovative Uses
  • Presentation
  • Interview
  • Discovering of assets
Future Planned Uses
  • Storage
  • Marketing
Likelihood to Renew
9
  • Secure place to store data
  • Easy sharing
Products Replaced
Yes
Nas storage server Hard drives storage
Key Differentiators
  • Product Usability
Storage Easy sharing
Evaluation Lessons Learned
  • Can' t revaluate
May 03, 2022

Image Relay is a one-stop solution for all digital asset management needs.

Gary Holaway | TrustRadius Reviewer
Gary Holaway
Director, Archives & History
Western Golf Association/Evans Scholars Foundation (Non-profit Organization Management, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Image Relay to manage all of our digital assets, photos, and documents. We have more than 30 employees who use Image Relay to easily search and share our digital files for both internal and external use.
Pros and Cons
  • Massive file storage capabilities with multiple daily backups of data.
  • Easy organization and management of files.
  • Fast and efficient search capabilities.
  • Excellent training and customer service.
  • We just started working with Image Relay a month ago. So far, we've encountered no issues that would prompt recommendations for improvements.
Likelihood to Recommend
The initial upload of more than 3 terabytes of files - photos and documents - went very smoothly. Image Relay provided an SFTP portal for the larger, bulk file transfers. You do want to make sure you have an Internet-capable of adequate upload speeds to handle such massive file transfers to minimize the amount of time it takes to upload. With a direct, onsite ethernet connection to our server at our HQ, the upload speed handled the uploads fairly efficiently. Attempting to do the same remotely from a home office, the upload speed was inadequate. To date, our staff has been quite receptive to the benefits of Image Relay. The main question they ask is why didn't we do this sooner. We had been using our in-house server to store, manage and share our digital photos and documents. It was cumbersome, to say the least. Image Relay has made organizing, searching for, and sharing photos internally and externally much easier and more efficient. I believe it will more than pay for itself based on staff time saved.
Return on Investment
  • All of the above! Time saved searching....
  • Easier to spot and delete duplicate content...
  • Faster and simpler sharing...
  • Easy to use interface with a quick learning curve ... very intuitive.
  • Customer support is unparalleled.
Alternatives Considered
We compared Image Relay to a couple of other digital asset management systems and chose Image Relay based on a strong recommendation from the company that digitized thousands of our archived photos and documents. They noted that many of the features are similar product to product but that Image Relay stood out above the others for its ease of use and excellent customer support.
Usability
10
This rating reflects all of the positive feedback presented in this review...easy to learn, easy to use, easier to train others to use ... and much easier to manage, search and share all digital assets.
Support Rating
10
As mentioned earlier, customer support is excellent. There are multiple ways to get help...chat, help documents, email...
Other Software Used
Users and Roles
30
All aspects - Communications, Development, Event Management, Administration.
Support Headcount Required
3
Basic understanding of photo and file management, specifically file organization and proper use and entry of metadata - photo descriptions (captions), tags and other searchable data. Other than that, it's pretty intuitive for anyone with basic to moderate computer skills.
Business Processes Supported
  • Finding files easily when preparing publications and marketing materials.
  • Sharing files with other staff members.
  • Sharing files externally - to constituents, media and to respond to public inquiries.
  • Preserving our digital files securely and efficiently.
Innovative Uses
  • Still early in our use of Image Relay, but I'm sure we'll find some unexpected bonuses.
  • The Collections function - ability to build and share selected photos and files through Collections.
Future Planned Uses
  • Remote, on the spot uploads of photos from mobile devices.
  • Ability to share photos "on the run" - simply log in on your phone, search, then copy and email the link - I literally did this the first day we were using image relay to share a set of files with a staffer working remotely in another state. In five minutes, I found the files he needed and shared the link via email, all from my iPhone while standing under an awning during a rain shower while I was walking to an event.
Likelihood to Renew
10
I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
We compared Image Relay to a couple of other digital asset management systems and chose Image Relay based on a strong recommendation from the company that digitized thousands of our archived photos and documents. They noted that many of the features are similar product to product but that Image Relay stood out above the others for its ease of use and excellent customer support.
Evaluation Lessons Learned
Nothing, other than perhaps moving faster to review/approve/enter into an agreement.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
Yes
Initial uploading of our digital assets. Introduction to Image Relay/training for our three administrators. Introduction/training to all staff who will be using Image Relay. More detailed training for our Communications staff, who will be assisting in common administrative tasks. Ongoing bulk uploads of more digital assets as we continue to digitize our archived assets.
Change Management Lessons
Change management was minimal
Implementation Issues
  • Organizing assets for initial upload.
Implementation Rating
10
The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
Premium Support
No. Did not consider.
Bug Resolution
No
Exceptional Examples of Image Relay Support
Staff training seminar - very detailed, easy to follow and gave staff a workable introduction to how to use.
Easy Tasks
  • Folder Organization
  • Searches and refinement of searches
  • Sharing files
  • Adding Metadata during uploads
Difficult Tasks
  • None that I have encountered to date.
Mobile Interface Availability and Impressions
Yes
I haven't used it yet, but it appears to be fairly easy, straightforward to use, and I expect we will be using it a lot for staff taking photos with their mobile devices.
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