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iMaint EAM has been highly praised by users for its ability to effectively solve a range of business problems. The software's robust …
Overview
What is iMaint EAM?
iMaint Enterprise Asset Management platform is an offering from DPSI in Greensboro, North Carolina.
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What is iMaint EAM?
iMaint Enterprise Asset Management platform is an offering from DPSI in Greensboro, North Carolina.
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Product Details
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- Tech Details
What is iMaint EAM?
iMaint EAM Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
iMaint EAM has been highly praised by users for its ability to effectively solve a range of business problems. The software's robust capabilities have allowed users to keep a detailed record of equipment maintenance, thereby reducing unplanned downtimes and identifying new opportunities for improvement. Users have also found the program's ability to track parts, labor hours, and downtime particularly useful in management tasks such as replacing equipment or vehicles.
The software's KPI tracking capabilities have proven invaluable in meeting action items and enhancing maintenance standards, as users are able to capture data and create reports based on any information entered into the system. Though some users have found the software screens somewhat complex, most criticisms of the product are related to its ease of use rather than its functionality. Additionally, DPSI has received glowing praise for their customer support services, which are described as timely, thorough, and provided by real people who understand the product. Overall, iMaint EAM solves a wide variety of business problems with its comprehensive features and user-friendly interface.
Flexibility and Completeness: Users appreciate the flexibility and completeness of iMaint EAM for maintenance management. Reviewers have noted that it is a great database platform with impressive functionality, making it easy to follow. Many users have found this level of sophistication helpful in managing record-keeping for equipment from birth to death.
Helpful Filter Search Options: The filter search options in iMaint EAM are appreciated by many reviewers. They find them useful in navigating through the system, which makes work more manageable for them. Some users report using these filters often while working within the software.
Intuitive and Easy-to-Use: According to multiple reviewers, once everything is set up, they find iMaint EAM intuitive and easy-to-use. The ability to switch between different views (Datasheet and Tab) was also mentioned as helpful when accessing information. Additionally, some users liked how transparent iMaint EAM provided updates without having to contact team members during busy times.
Difficult User Interface: Some users have found the user interface of iMaint EAM to be quirky and difficult to use. They suspected that the quirks were related to how they had set up and used the various modules at the administrative level. The screen layout was complicated, making the learning curve rather steep for general users.
Complicated setup for simple tasks: One user found the software to be more complicated than it needed to be, especially when setting up simple repeating PMs. They disliked the amount of work it took to correct something and suggested that spare part input should have an auto-populate option or even deselect items that they would skip over.
Reporting features need improvement: Some users felt that a lot of work needed to be done with reports as many of them did not fit industrial applications, resulting in losing support. Several users experienced errors when generating reports and once in a while when capturing data, which required them to start from scratch.