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iManage Work

iManage Work

Overview

What is iManage Work?

iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.

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Recent Reviews

TrustRadius Insights

iManage Work 10 has proven to be an invaluable tool for users, enhancing their experience and saving them time. With its powerful search …
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Pricing

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What is iManage Work?

iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

iManage Work 10 Demo

YouTube

iManage Work 10 Demo: Making it easy with the Work 10 Client

YouTube
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Product Details

iManage Work Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of iManage Work are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

iManage Work 10 has proven to be an invaluable tool for users, enhancing their experience and saving them time. With its powerful search functionality, users can quickly locate and retrieve documents, significantly improving productivity. This software creates a single point of reference for all documents, eliminating the need to search in multiple locations and streamlining the workflow.

One of the key problems that iManage solves is document retention. It provides a seamless solution, allowing firms to easily adapt to changes in their approach and ensuring compliance with regulatory requirements. The software also addresses file management issues by providing a user-friendly interface for organizing and retrieving documents. This eliminates the frustration of searching through multiple folders or outdated network drives.

IT support teams also benefit from iManage's focus on user experience. The software's intuitive design and robust features make it easier for IT professionals to troubleshoot any issues that may arise. Additionally, iManage offers mobile access to documents and quick integration with email platforms like Office, enabling users to work seamlessly on the go.

Collaboration is also made easier with iManage Work 10. Its global accessibility eliminates the need for separate filing locations for teams in different regions, fostering better collaboration between colleagues across offices. Moreover, using iManage Cloud facilitates convenient document sharing and storage, reducing ongoing costs associated with physical servers or complex file-sharing systems.

Overall, iManage Work 10 is highly regarded among users as a necessary tool for efficient document management. It enhances productivity, improves data security, and simplifies collaboration, making it an essential solution for modern work environments.

Intuitive User Interface: Users consistently find the user interface of the document management system DMS intuitive and easy to navigate, making tasks easy. Many reviewers have praised how effortlessly they can locate features and perform actions within the DMS.

Efficient Organization: The organization of files and groups within the DMS is simple and easy to use, allowing for efficient access and collaboration. Several users appreciate how this organizational structure enables them to quickly find and work on documents without any hassle.

Customizable Features: The customizable features of the DMS are appreciated by many users, as they allow different departments or sections to have their own access and partition the document system according to their needs. This flexibility in customization has garnered positive feedback from numerous reviewers.

Difficult User Interface: Many users have expressed dissatisfaction with the user interface of iManage, finding it confusing, clunky, and labyrinth-like. They have found it difficult to navigate and retrieve documents, and have requested a more versatile web-based program to replace the current third-party solution.

Functionality Issues: Users have reported various issues with the functionality of iManage. Some users mentioned that the software does not handle large files or documents well and experiences freezing, lagging, and crashing issues. They also encountered challenges with uploading picture and video files as well as difficulties in searching for individual files and data.

Security Concerns: Users have expressed concerns about the security of client data in iManage. They have mentioned both external attacks and internal threats as potential risks. Some users also mentioned doubts about search result accuracy and highlighted challenges related to refiling. Additionally, they have requested more complex security settings and remote document check-in capabilities.

Attribute Ratings

Reviews

(1-8 of 8)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
iManage Record Manager is quite good when it comes to tracking record and it manages them very well. We need to maintain a record of data physically as well electronically. It had helped us a lot in managing as well as exporting the data easily from the cloud.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Law firms have tens of thousands of confidential documents. The system is very secure and intuitive irrespective of whether the user accesses the system in or outside of the office. Being easy to navigate, new starters can be taught best practice and adopt it quickly to ensure effective capturing and sorting of knowledge.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
iManage is well suited to managing the large volume of documents and emails that are created on a daily basis. Lawyers can get dozens if not hundreds of e-mails a day, and we need something to do with them. Deleting them is often not practical, because you may require the information a year from now. Leaving them in Outlook is also impractical, because a large Inbox will slow Outlook down. Outlook has an archiving feature, but this doesn't really help for collaboration (and your colleagues are likely out of luck if you end up unavailable due to emergency).

iManage is less well suited to small organizations (ex: sole practitioners and small firms) because it is does require a significant investment in implementing and maintaining the software.

iManage Work is well suited for large law firms, because it is great for collaboration, including between different offices.
Derek Schroeder | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
iManage Work is a great solution for a smaller business. It provides a quick, easy way to store and share documents. It works with Outlook, which almost everyone utilizes, so it's a good way to get into document management. iManage Work is capable of scaling, but it is not necessarily the best solution for it. There are many other solutions that scale very nicely for enterprise size.
Debbie Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
iManage Work is extremely well suited for companies with lots of documents. It allows for pretty easy security groups and searching functionality that makes large document repositories manageable for users. iManage Work would be horrendous overkill for small companies with less than 75 users or less than 2 million documents. The software is rather expensive, as is the annual maintenance, but with a large number of users and/or documents, that expense is worth it due to the time-saving features of always being able to locate the documents quickly, even when a user 'misfiles' something.
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