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iManage Work

iManage Work

Overview

What is iManage Work?

iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.

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Recent Reviews

TrustRadius Insights

iManage Work 10 has proven to be an invaluable tool for users, enhancing their experience and saving them time. With its powerful search …
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Pricing

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What is iManage Work?

iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

iManage Work 10 Demo

YouTube

iManage Work 10 Demo: Making it easy with the Work 10 Client

YouTube
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Product Details

iManage Work Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of iManage Work are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

iManage Work 10 has proven to be an invaluable tool for users, enhancing their experience and saving them time. With its powerful search functionality, users can quickly locate and retrieve documents, significantly improving productivity. This software creates a single point of reference for all documents, eliminating the need to search in multiple locations and streamlining the workflow.

One of the key problems that iManage solves is document retention. It provides a seamless solution, allowing firms to easily adapt to changes in their approach and ensuring compliance with regulatory requirements. The software also addresses file management issues by providing a user-friendly interface for organizing and retrieving documents. This eliminates the frustration of searching through multiple folders or outdated network drives.

IT support teams also benefit from iManage's focus on user experience. The software's intuitive design and robust features make it easier for IT professionals to troubleshoot any issues that may arise. Additionally, iManage offers mobile access to documents and quick integration with email platforms like Office, enabling users to work seamlessly on the go.

Collaboration is also made easier with iManage Work 10. Its global accessibility eliminates the need for separate filing locations for teams in different regions, fostering better collaboration between colleagues across offices. Moreover, using iManage Cloud facilitates convenient document sharing and storage, reducing ongoing costs associated with physical servers or complex file-sharing systems.

Overall, iManage Work 10 is highly regarded among users as a necessary tool for efficient document management. It enhances productivity, improves data security, and simplifies collaboration, making it an essential solution for modern work environments.

Intuitive User Interface: Users consistently find the user interface of the document management system DMS intuitive and easy to navigate, making tasks easy. Many reviewers have praised how effortlessly they can locate features and perform actions within the DMS.

Efficient Organization: The organization of files and groups within the DMS is simple and easy to use, allowing for efficient access and collaboration. Several users appreciate how this organizational structure enables them to quickly find and work on documents without any hassle.

Customizable Features: The customizable features of the DMS are appreciated by many users, as they allow different departments or sections to have their own access and partition the document system according to their needs. This flexibility in customization has garnered positive feedback from numerous reviewers.

Difficult User Interface: Many users have expressed dissatisfaction with the user interface of iManage, finding it confusing, clunky, and labyrinth-like. They have found it difficult to navigate and retrieve documents, and have requested a more versatile web-based program to replace the current third-party solution.

Functionality Issues: Users have reported various issues with the functionality of iManage. Some users mentioned that the software does not handle large files or documents well and experiences freezing, lagging, and crashing issues. They also encountered challenges with uploading picture and video files as well as difficulties in searching for individual files and data.

Security Concerns: Users have expressed concerns about the security of client data in iManage. They have mentioned both external attacks and internal threats as potential risks. Some users also mentioned doubts about search result accuracy and highlighted challenges related to refiling. Additionally, they have requested more complex security settings and remote document check-in capabilities.

Attribute Ratings

Reviews

(1-8 of 8)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
  • The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
  • Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Positive ROI when it allows us to find precedent documents or language (because we do not have to reinvest the wheel).
  • Positive ROI from workflow continuation when other lawyers go on maternity leave or are otherwise dealing with medical issues, because it allows another lawyer to look at the history of the file and piece things together.
  • Positive ROI from having all documents on a single server. This means if a laptop is lost or stolen, the important documents do not have to be recreated from scratch.
Derek Schroeder | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • From a price standpoint, iManage Work is very reasonably and competitively priced product.
  • You get what you work for out of it. If you setup iManage Work properly and enforce structure, it is a great solution.
Debbie Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Since our policy is that all client documents are saved into iManage, we have been able to keep an email retention policy for Exchange to 90days to delete. This has saved us significant resources in both Exchange management and hardware to support excessive email storage for archived databases or extremely large databases.
  • The ability to search documents quickly by text inside the documents allows to review previously created contracts and use similar language that is well suited to a new project over again without having to spend time manually opening and searching ourselves. The software does it for us.
  • We used to store old files at an offsite storage facility for a monthly fee. We have implemented a new procedure, where we now scan these old paper files into our iManage system, making them text searchable PDFs. Since the software has such robust searching capabilities, this makes the documents much more accessible when needed than requesting an offsite storage delivery and having to manually pull paper files. In addition, we have saved thousands of dollars a month by not storing paper files offsite any longer. If the searching were not so powerful, we would not done this because our old paper storage system worked well for us previously.
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