Name: Indaba Merchant
Author: Indaba

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Enhanced 911 (E911)

File Sharing

Risk Management

Statistical Analysis

Enterprise

Accounting

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Lakehouse

Data Mapping

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

In-Memory Databases

Incident Response

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Log Management

Managed IT Service

Network Performance Monitoring

Password Management System

Release Management

SOA Application Gateways

Web Portal

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Content Management

Customer Reference Management

Email Marketing

Email Testing

Marketing Automation

Product Sampling

Retail Media Advertising

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Lead-to-Account Matching and Routing

Multichannel Retail

Sales Coaching

Sales Gamification

Social Commerce

Sales

Architecture

InsurTech

Laboratory Information Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Oil and Gas

Real Estate

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Webgility

TCS OmniStore

Tata Consultancy Services

Channel Manager

espSoftware

Flxpoint

SureDone

B Seller ERP

B Seller

Brandcrush

ChannelEngine

Commerce Management Platform

Singularity

Indaba Merchant is a multi-channel eCommerce platform designed for online retailers. According to the vendor, it caters to small to medium-sized businesses across various professions and industries, including online retailers, eCommerce businesses, retailers, wholesalers, and distributors. With its comprehensive features and user-friendly interface, Indaba Merchant aims to empower businesses to streamline their inventory management, optimize pricing strategies, automate order fulfillment, enhance customer service, and generate insightful reports for informed decision-making.

**Key Features**

**Inventory Management**: According to the vendor, users can easily scan or upload inventory into Indaba's database, incorporating key information such as location codes, condition, comments, and internal notes. The vendor claims that batching technology allows for managing and quality checking product listings before uploading them to multiple marketplaces. Users can also view and edit their entire inventory using internal query tools provided.

**Multi-Channel Listings**: The vendor states that Indaba Merchant enables users to list products on multiple marketplaces simultaneously, saving time and effort. The software automatically updates listings when a product sells, aiming to minimize the risk of overselling and ensure accurate inventory management.

**Pricing Engine**: According to the vendor, Indaba Merchant allows users to calculate competitive pricing across various networks to maximize sales potential. Users can apply pricing strategies to position products for quick sell at the best possible price. The vendor claims that pricing algorithms can be created based on individual criteria or manually generated rules to optimize pricing strategy.

**Order Fulfillment**: The vendor claims that Indaba Merchant helps streamline the order fulfillment process by allowing users to build custom picking and packing sheets based on current orders. The software integrates with major shipping carriers, aiming to facilitate efficient communication and smooth shipping operations. Users can also store shipping and order data for complete transaction records and improved customer service.

**Customer Service Interface**: According to the vendor, Indaba Merchant automatically associates customer emails with their corresponding orders, simplifying customer support. Users can respond to customer inquiries using standard email templates or create custom ones, ensuring consistent and personalized communication.

**Reporting**: The vendor states that Indaba Merchant enables users to store vital details about inventory and transactions in the software's comprehensive database. Users can utilize internal query and reporting tools to view and export information, aiming to facilitate effective analysis of business data. Access to web-based reports allows for reviewing data and managing the business efficiently.

Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.

Advanced

Premium

Indaba Merchant

Multichannel Retail Software provides a central hub for managing all vendor sales channels in one place. Product feeds as well as order, shipping, and inventory management should be automated. The vendor can track performance across all channels via analytics and accounting tools. Integrations with shopping carts, social media, and eCommerce platforms are common, while some vendors may also provide digital marketing tools to manage cross-channel ad campaigns.

Indaba

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Multichannel Retail Software

Indaba Merchant

Overview

What is Indaba Merchant?