Infor Birst

Infor Birst

Score 8.7 out of 10
Infor Birst

Overview

What is Infor Birst?

Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools,...
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Recent Reviews

Birst review

2 out of 10
March 30, 2018
We used Birst as a visualization tool for selling our analytical services to our clients. It was used by multiple people internally (data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Drill-down analysis (78)
    8.0
    80%
  • Customizable dashboards (77)
    8.0
    80%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (72)
    8.0
    80%
  • Formatting capabilities (77)
    7.0
    70%

Video Reviews

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Pricing

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Basic License

$30,000

On Premise
Per 20 Users Per Year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://bit.ly/2n6VznO

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

7.4Avg 8.1

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

7Avg 8.0

Report Output and Scheduling

Ability to schedule and manager report output.

8Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for pattern and outliers and the ability to represent the data visually.

6.9Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.3Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

5Avg 7.9
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Product Details

What is Infor Birst?

Infor Birst is a BI product that enables a single view of data and eliminate data silos. Additionally, decentralized teams and individual users can augment this shared analytic fabric with their own local data, without compromising data governance. This consistency comes from a unified semantic layer, which maintains common definitions and key metrics, no matter where users sit.

Birst achieves Networked BI through a 2-tier architecture that aligns back-end enterprise data with line-of-business or local, edge data. Birst’s Automated Data Refinement extracts data from any source (data stores, applications, warehouses, big data, and unstructured external sources) into a unified semantic layer. The result is a consistent view that enables users with self-service analytics through dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

Birst goes to market in two primary ways:

  • Direct, for enterprises using Birst for analytics on internal data to drive improved business outcomes
  • Embedded, for all size companies who offer data (analytics) products, by embedding and white-labeling Birst capabilities into their products

Birst’s product is packaged in 3 available formats:

  • Platform and per-user fee
  • By Department or Business Unit
  • By end-customer (for embedded scenarios)

Infor Birst Features

BI Platform Features

  • Supported: Administration via Windows App
  • Supported: Administration via MacOS App
  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Infor Birst Screenshots

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Infor Birst Videos

Infor Birst Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll
Supported LanguagesArabic, English, Dutch, French, German, Japanese, Korean, Portuguese (Brazil), Simplified Chinese, Spanish

Frequently Asked Questions

Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.

Alteryx, InsideSales.com / XANT Predictive Pipeline (discontinued), and Datameer are common alternatives for Infor Birst.

Reviewers rate Report Delivery Scheduling and Multi-User Support (named login) highest, with a score of 9.

The most common users of Infor Birst are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 78)
Companies can't remove reviews or game the system. Here's why
January 14, 2019

Birst Review

Martin Hollænder | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Birst as a value based SaaS platform for our contact center customers. We have more than 100 customers with 130 users on our Birst appliance.

They get a BI platform where they can enhance the value of the Miralix contact center solution.
Birst covers, among other things,
  • Queue performance
    • Workload per hour / quarter-hour
    • Lost call overview
    • Service level rate
    • Answer call rate
    • Customer wait time overview
  • Agent performance
    • Work time overview
    • Agent behavior
    • Department / address / region performance
  • IVR performance
    • Cost-Benefit Analysis regarding ad-based campaign numbers
    • Closed hours analysis
Score 6 out of 10
Vetted Review
Verified User
Birst is our enterprise-wide BI visualization and distribution platform. Our company has 4 different revenue models ranging from big buy advertising, subscription based advertising, affiliate / performance based revenue as well as (digital) product driven revenue. Nearly every department here uses it for something, though it does not yet solve all problems within most departments. Currently we are able to report and distribute sales numbers to individual account executives as well as provide sales management views across as well as revenue and user across our B2C business lines as well. It solves for reporting automation and some visualization as well as distribution.
Score 9 out of 10
Vetted Review
Verified User
Birst is used as an analytics platform for our clients in addition to our existing ERP. Our clients had a need for an analytics solution and Birst was the most suitable platform that met our requirements. On top of data from the ERP, we are networking with data from other sources and bring them together in a single, unified product. Our client's experience involves interactive dashboards and emailed reports. These dashboards are being used across our client's organizations.
January 09, 2019

Birst almost live access

Tim Welch | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Birst is used as a delivery mechanism to display data to our client. We collect data on mobile device usage patterns, as well as analyst forecasts across many technology areas, and use Birst to visualise this data via dashboards that clients access from our website.
Score 5 out of 10
Vetted Review
Verified User
Used across the business to pull buying and selling prices for the individual clients, all the way to larger agency level. It is currently linked to other products as well, which is how it is updated for reporting each day. It allows for information to be refreshed on a scheduled basis where in which this means the data team does not have to spend their time consistently running basic reports, other teams can pull it off themselves.
Sanja Prstojevic | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Birst has been used across the organization (SCM & Operations teams ) as well as embedded in SFDC (by Sales team) and exposed as a portal to our partners. We have built different dashboards and alerts that help us with managing our SC business as well as provide order and shipment information to our sales team and partners.
Robin Filan | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
We use Birst in addition to a separate data warehouse to ingest Google Analytics, event tracking, operational and sales data. We build reports that are distributed across the company by giving everyone a Birst account and having them log in to view relevant dashboard.

There are two use cases:

1. The Data warehouse team has modeled the data into a data mart in the data warehouse. In this case we use a Live Access connection to create a report.
2. The data warehouse team has not modeled the data in the data warehouse yet, so the data is ingested with Birst Connect and then transformed with Birst ETL. The data is reloaded through Birst Connect by kicking off automated Windows Task Scheduler.
Score 8 out of 10
Vetted Review
Reseller
We use Birst a number of different ways. The first is to help our customer visualize their data. A majority of customers do not have the expertise to build these reports and visualizations so have done this for them. Our customers can use these reports to better understand their products, how they behave and function. We also use Birst internally to monitor how many devices have been deployed on our networks. We can monitor device transactions, API calls and much more. Within our organization, many departments use the Birst. From Sales, Customer Success, Product, marketing, and engineering.
March 30, 2018

Birst review

Score 2 out of 10
Vetted Review
Reseller
We used Birst as a visualization tool for selling our analytical services to our clients. It was used by multiple people internally (data models, visualizations, and analysis) and externally by clients.
Sean Keesler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Birst internally to analyze sales and marketing data to improve our marketing efforts (ROI on digital marketing spend) and to provide insights to our eLearning operations team.
Our marketing team analyzes time series of marketing spend vs the revenue received attributable to that spend and adjusts digital campaigns to optimize ROI.
The operations team extract student engagement data from our LMS and identifies students at risk of not completing their coursework in a timely fashion so that they can engage with them to identify issues and assist.
Score 8 out of 10
Vetted Review
Verified User
We have embedded Birst into our SaaS offering to be used by our customers as one of their reporting options. We have embedded it both in minor dashlets on single record pages for a quick view of how records are doing and as a larger dashboard for more details and advanced reports. We also analyze some of our own statistics in Birst.
Score 7 out of 10
Vetted Review
Reseller
We are an OEM of Birst. We embed Birst into our SaaS offering.

Our SaaS offering is a mobile application that allows users to fill out advanced forms for data collection on activities they are performing during there work. We collect, extract and transform the data into a Birst data model and provide dashboards and reports to our users using Birst.

We provide dashboards and visualizations that provide insights into Field Operations, Customer Satisfaction, Service Quality, Quality of Work, and Field Coordination for the purpose of root cause analysis across these "areas of analysis".
Score 8 out of 10
Vetted Review
Verified User
We are reselling the Birst platform as an extension of our ERP (HarvestERP) and DSD (HarvestDSD) solutions. Sales departments are the primary users at this time. We have on the roadmap operations and finance in the near future. Our goal is a homogenous implementation platform that can be rapidly deployed across our customer base.
March 16, 2018

Birstarific

David Pearlman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Birst is mainly used across the Global Sales organization to provide sales reporting. Additional benefactors of the reporting are finance, product, customer service organization and other team members. The initial use case was to provide "snapshot" reporting so we could compare pipeline performance vs the same period prior year. We have been able to create new use cases based on the business needs and have built dashboards to help answer Sales Management's qs
Score 8 out of 10
Vetted Review
Reseller
Our organisation is using Birst to offer Analytics services to clients. It is used by the Analytics department, and is offered either as embedded as part of a larger software offering, or as a standalone solution
Score 3 out of 10
Vetted Review
Verified User
We use Birst to provide financial and business measures to our internal clients. The data loaded may be used by almost any department in the company. There are a set of standard dashboards created but we have a set of power users in each department that can also create ad-hoc requests with visualizer feature.
Score 9 out of 10
Vetted Review
Verified User
Birst plays a critical role in our commercial organization. We use Birst to make sure our field staff and in-house support personnel have the information they need to help close deals. Birst also gives our employees the flexibility to run custom reports or variations which may be more meaningful to the customer. The drill down capabilities also allow catering from C-level to department level.
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