Handles data with care.
We use Infor Customer Experience Suite in our organization, as mentioned below. 1) As I am working with the sales team, it helps our team …
Infor Customer Experience Suite
Infor Customer Experience Suite
Infor Customer Experience Suite
Overview
What is Infor Customer Experience Suite?
The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB.
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What is Infor Customer Experience Suite?
The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Tech Details
What is Infor Customer Experience Suite?
The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB.
Infor Customer Experience Suite Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
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May 06, 2022
Handles data with care.
We use Infor Customer Experience Suite in our organization, as mentioned below. 1) As I am working with the sales team, it helps our team to manage sales data and contact information so its decreases data loss. 2) It helps to create a ticket or in simple language, tracking of work so I can send a report to my Manager.
- The leads come from many sources so it is possible for us to manage and handle all leads at once. Infor helped in managing leads and contracts.
- The tracking of any data is so easily which makes to work faster.
- I believe Infor needs to improve speed because sometimes the application slows down, and it's really frustrating.
- Helps to manage data and contacts in our system and fetching details at month end.
76%
7.6
- As I user I believe its has positive ROI.
May 06, 2022
A Very Useful Tool
Infor Customer Experience Suite is a fantastic tool for storing information about businesses, people, opportunities, support requests, and documents, among other things. It's simple for me as a marketer to build groups and segment data for marketing purposes, and then export it to other marketing applications. The system can also be used to keep track of prospects and recent business contacts. You may also attach campaigns/lead sources to opportunities for marketing purposes and measure the total number of leads generated from a single campaign, which is quite useful.
- Manage Leads.
- Keep tracks of prospects
- Sales History
- Sluggish at times
- A lot of tabs
- Staff performance management that unifies the mission year after year. Marketing, Sales, and Customer Service transitions.
97.14285714285714%
9.7
- The web-based contact management feature is simple to use and comprehend.