TrustRadius Insights
The product has proven to be a powerful software solution for businesses in various industries. Users have found it invaluable for …
Overview
What is Infor Distribution SX.e?
Infor's Distribution SX.e ERP solution helps all types of distributors increase productivity and adapt quickly to an evolving market. Providing broad visibility across the entire organization, this solution delivers control in managing thousands of transactions, suppliers, and customers while simultaneously…
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What is Infor Distribution SX.e?
Infor's Distribution SX.e ERP solution helps all types of distributors increase productivity and adapt quickly to an evolving market. Providing broad visibility across the entire organization, this solution delivers control in managing thousands of transactions, suppliers, and customers while…
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Product Demos
Infor Distribution SX e intro demo
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Product Details
- About
- Competitors
- Tech Details
What is Infor Distribution SX.e?
| Infor Distribution SX.e is a modern ERP solution purpose-built for the highly specialized, core processes of distribution right out of the box. Distribution SX.e helps companies achieve operational excellence across their supply chain, with enterprise-wide business processes, forecast-based inventory management, rules-based order fulfillment engine, mobile warehouse operations, and automated claims processing and vendor rebate tracking. Distribution SX.e gives users a contextually aware solution that allows them to actively monitor changing demand, detect trends, and implement new strategies to keep an organization's supply chain lean and its customers satisfied. Infor Distribution SX.e helps manage a network of people, technology, activities, information, and resources to improve profitability. Distribution SX.e provides key capabilities: customer experience—secures loyalty through a variety of engaging customer channels; innovative services—offerings that add value and differentiation; streamlined supply chain—hone inventory management and movement; enhanced workforce productivity—empowers employees and improves output through innovation; big data insights—embedded analytics bolster decision-making. Distribution SX.e also powers the Infor CloudSuite Distribution platform, built on Amazon Web Services® (AWS). It is available on-premises or in the cloud to match any particular needs. |
Infor Distribution SX.e Competitors
- Cin7 Orderhive
- oracle netsuite
- fishbowl
Infor Distribution SX.e Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(3)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
The product has proven to be a powerful software solution for businesses in various industries. Users have found it invaluable for inventory management, purchasing, and order entry tasks. With its well-thought-out processes, the product allows businesses to easily track open orders and review stock movement. Additionally, it serves as the main ERP system for buying and selling inventory transactions.
Customer service ticket tracking is another key use case of this product. Businesses have found it effective in assisting them in keeping track of customer service tickets and resolving customer issues promptly. The software's comprehensive solution for cycle count and price adjustments has also been highly beneficial in streamlining operations. Furthermore, the platform brings all departments together on one platform, enabling better coordination across the organization.
For small companies, the PO matching feature has been particularly valuable as it helps ensure accuracy and avoid discrepancies. Additionally, users have praised the inventory control and kitting module for its comprehensiveness and ease of use. The product also enables businesses to manage obsolete inventory effectively, contributing to overall cost savings.
Furthermore, the software facilitates better accountability and efficiency in warehouse distribution by handling purchasing and managing stock movement. It provides reporting options that allow businesses to gain insights into their operations and make informed decisions.
Although some users have faced challenges in keeping up with Infor's moving targets and maintaining synchronization, they generally appreciate the robustness of the program and its ability to address various business challenges. The transition from .GUI to a web-based platform has been seamless for many users, providing them with more flexibility and accessibility.
In conclusion, this product has proven to be an essential tool for businesses' daily ERP transactions. It offers a comprehensive solution for inventory management, purchasing, order entry, customer service ticket tracking, and warehouse distribution. Its powerful functionality, combined with its ability to streamline processes and improve efficiency, makes it an invaluable asset for businesses across industries.
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Variety of modules: Users find Infor Distribution to be great for their business in the Distribution Industry due to the range of modules it offers, such as Purchasing, Accounting, Sales, and Warehouse programs. This all-inclusive nature of the software is highly appreciated as it allows users to access all necessary functions under one umbrella.
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Ease of training new employees: Another positive aspect mentioned by users is how easy it is to train new employees with Infor Distribution. They find it very straightforward to onboard new staff members and get them up to speed quickly.
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Great support: The exceptional support provided by Infor is highly praised by users. They mention that the support team promptly resolves any issues that arise, which is greatly valued by the users.
Difficulty with Integration: Many users have reported difficulties with integrating the software with CRMs and running reports for sales and purchasing data. This has caused frustration and inefficiencies in their workflow, as they are unable to seamlessly transfer data between systems or generate comprehensive reports for analysis.
Challenging Training Process: Some users have found it challenging to train old employees on the software, leading to a slower adoption rate and potential knowledge gaps within the organization. This lack of training ease impacts productivity and requires additional time and resources to get employees up to speed.
Lack of Functionality: Users have mentioned that there are areas where the software is lacking in functionality, such as limited features for vendor managed inventory. This restriction hampers their ability to effectively manage inventory levels, optimize supply chain processes, and collaborate efficiently with vendors.
Based on user reviews, there are three common recommendations for the software:
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Consider working closely with a channel partner for guidance during the implementation process. Users have found that collaborating with a channel partner has been beneficial in successfully integrating the software into their systems.
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Seek out a developer who is familiar with the software if any modifications are required. Users suggest finding an experienced developer who has knowledge of the software to ensure that any necessary adaptations or customizations can be effectively implemented.
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It is recommended that businesses in large-scale manufacturing and distribution industries consider using this software. Users have found the software to be suitable and effective for streamlining processes in these industries.
Furthermore, some users caution against using the software if inventory accuracy is crucial for the business. It is advisable for businesses with inventory-dependent operations to carefully evaluate whether this software meets their specific needs in terms of inventory management.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
SX.e is the core application of our business. We use it for every aspect of our business from taking and fulfilling orders, product inventory and allocations, kit production, service center tracking, bulk route delivery, customer information, accounts receivable, accounts payable, general ledger, and warehouse logistics management.
- Integrates with supported 3rd party solutions
- Very customizeable
- Robust
- User Interface customizability
- Q&D programming
- Database management
100%
10.0
100%
10.0
100%
10.0
96%
9.6
N/A
N/A
100%
10.0
100%
10.0
100%
10.0
90%
9.0
90%
9.0
N/A
N/A
90%
9.0
N/A
N/A
92%
9.2
N/A
N/A
86.66666666666666%
8.7
90%
9.0
- Ability to stay on top of Inventory as not to carry too much overhead
- Keep Inventory set to FIFO
- Manage deliveries to keep cost per stops to a minimum
- Sage 500 ERP and Epicor Kinetic (formerly Epicor ERP)
SXe fit our distribution model and it allowed us to customize it to our specific needs that were not available in the other solutions. The 3rd party integration was also a nice benefit as we use multiple solutions that were not part of the SXe Suite.