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Infor VISUAL

Score7.4 out of 10

19 Reviews and Ratings

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What is Infor VISUAL?

Infor VISUAL is an ERP software focused on manufacturing companies with business intelligence, planning and scheduling, and pricing, quoting, and estimating capabilities, among others.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Infor VISUAL has to offer, as determined by TrustRadius' reviewers.
Based on 19 ratings of Infor VISUAL's features
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Top Performing Features

  • Location management

    The software can track multiple goods across multiple locations.

    Category average: 7.7

  • Pricing

    Users can set up complex and unique pricing requirements.

    Category average: 7.8

  • Order entry

    Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

    Category average: 8

Areas for Improvement

  • Inventory Planning

    Establish projected inventory levels, monitor actual levels and compare with projected levels

    Category average: 7.4

  • Product Master Data Management

    Create, classify, and manage product items, BOMs and product changes

    Category average: 7.3

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 7.6

Reviews

What users are saying about Infor VISUAL.
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VISUAL - Not so obvious. Look elsewhere.

Incentivized
Scott SichmellerView profile
Vice President Of Engineering and Operations in Engineering at Skidmore Pump (11-50 employees employees)

Pros

  • Part/BOM libraries
  • Traceability from customer order to work order
  • Job status representation

Cons

  • Click through is not intuitive and often takes multiple clicks/open windows to get information on the availability of a specific part
  • Infor operates on proposed availability rather than actual. If a work order is late to the due date, Infor still treats the material as if it is available
  • Engineering changes are cumbersome. Manual changes required of parts and assemblies in your library

Return on Investment

  • On the positive side, we are able to track actual cost of products to make educated product strategy decisions based on profitability.
  • On the negative side, we have required a lot of outside support to write macros and outside reports in order to get valuable data. Additionally, we have struggled to get 3rd party software to communicate effectively with VISUAL to support transportation/logistics, product configuration, labor tracking, etc.

Other Software Used

Autodesk Inventor, Microsoft 365 Business

adequate,but limited

Incentivized
Dave HailView profile
Quality and Manufacturing Engineer in Quality Assurance at At home (51-200 employees employees)

Pros

  • Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
  • Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
  • Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.

Cons

  • At times a "shadow part" is necessary in the manufacturing process. This shadow part does not require an inventory transaction but is made a as a separate process - sometimes out of sequence to the general process flow. Infor Visual ver 6.3.5 does not have that capability.
  • When generating forms for business and manufacturing operations Infor Visual ver 6.3.5 has a limited number of options. To change or add forms requires an unsupported editor. When the stock and custom options are depleted an outside programming module is required as well as programmers to develop the forms.
  • While free software upgrades to the main operations modules have been part of the maintenance agreement. One upgrade required database and hardware support not justifiable for the current business model. The system was frozen at the current version at that time.
  • There is no easy way to differentiate between engineering documentation and production documentation.

Return on Investment

  • I cannot comment on business impact.

Alternatives Considered

SAP Business One, Epicor Eclipse and SAP ERP

Infor Visual

Incentivized
Verified User
Administrator in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

it's order-driven manufacturing where the complex situation can be solved and complete end-to-end ERP solution. The level of speed and efficiency is the market best. Quality on time is highly appreciated.

Pros

  • End to end ERP solution
  • Easy to implement and use
  • Embraces finite and lean scheduling concept

Cons

  • Much scalability is required.
  • Billing can be reduced.
  • Support prospect can be improved.

Return on Investment

  • Good Billing provided
  • Easy to implement and use
  • scales vertical and horizontal

Alternatives Considered

Acronis Cyber Infrastructure

Other Software Used

Affable - Influencer Marketing Platform, Acrolinx, AffiniPay for Associations

Usability

INFOR ERP Due Diligence Report

charles devine
Operations Planning in Manufacturing at Genesis Biotechnology Group (11-50 employees employees)

Use Cases and Deployment Scope

INFOR ERP was used by Finance, Sales, and Operations groups.Application was used to address problems with demand planning, job costing, production scheduling, inventory management, and shop floor planning. INFOR ERP was also used to convert financials from QuickBooks. It is also used for Sales Order Creation and Tracking for domestic and international orders.

Pros

  • User Friendly
  • Good technical support
  • Reasonably priced
  • Good Customer Support for Implementation

Cons

  • Improved handling for alternates in Bill of Materials
  • Improved financial reporting capability
  • Improved GUI functionality

Return on Investment

  • Improved response for customer inquiries and price quotation generation
  • Improved Inventory Accuracy from 91% to 96%
  • Reduced order cycle time (Order to Cash) by 10%

Visual 8.0 & VTA Review.

Incentivized
Verified User
Manager in Human Resources (501-1000 employees employees)

Pros

  • Visual provides a one-stop shop for our organization.

Cons

  • VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
  • If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.

Return on Investment

  • Will increase efficiency, will streamline our processes, especially in Customer Service and Scheduling.

Usability

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