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Infor Workforce Management

Infor Workforce Management

Overview

What is Infor Workforce Management?

Infor Workforce Management is a labor optimization, planning, and time and attendance software solution that manages employee resource demand, labor performance, and business analytics. The product is an evolution of technology acquired with WFM vendor Workbrain.

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Recent Reviews

TrustRadius Insights

Users of Infor Workforce Management have found the demand planning and automated scheduling features to be highly beneficial. These …
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Pricing

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What is Infor Workforce Management?

Infor Workforce Management is a labor optimization, planning, and time and attendance software solution that manages employee resource demand, labor performance, and business analytics. The product is an evolution of technology acquired with WFM vendor Workbrain.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Infor Workforce Management?

Infor WFM (Workforce Management) empowers organizations to manage their workforce and optimize workforce planning, scheduling, time and attendance tracking with labor analytics.

The solution offers workforce planning capabilities, allowing organizations to forecast staffing needs based on historical data, demand patterns, and business requirements. Its forecasting enables businesses to align their workforce with expected workload, ensuring optimal staffing levels and efficient resource allocation.

Infor WFM also provides scheduling tools that enable organizations to create optimized schedules based on employee availability, skills, and labor laws. By automating scheduling processes and considering various factors, such as shift preferences and compliance rules, businesses can streamline operations and reduce labor costs.

In addition, Infor WFM offers labor analytics and reporting capabilities. By capturing and analyzing workforce data, organizations can gain insights into labor costs, productivity trends, and employee performance. This enables businesses to make data-driven decisions, identify areas for improvement, and optimize workforce management strategies.

Infor Workforce Management Features

  • Supported: Time & Attendance
  • Supported: Scheduling
  • Supported: Budgeting & Forecasting
  • Supported: Activity Based Costing
  • Supported: Absence management

Infor Workforce Management Screenshots

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Infor Workforce Management Video

Infor Workforce Management Competitors

Infor Workforce Management Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Infor Workforce Management have found the demand planning and automated scheduling features to be highly beneficial. These features have streamlined the scheduling process, saving time and effort for users. The software has also made attendance tracking easier and more efficient, particularly in terms of compliance with local and union tracking requirements. This feature has improved communication among staff members and reduced costs for companies. Users have been able to identify and address timekeeping violations with the help of the software's tracking capabilities. Additionally, by utilizing the software, internal communication has greatly improved, allowing employees to support their meetings with data already available in the system.

Another key use case of Infor Workforce Management is its ability to integrate various healthcare systems and interface engines effectively. This integration capability has been especially valuable for healthcare organizations, as it consolidates HR information into one centralized location. This streamlines access to critical information and enhances security against potential threats. Furthermore, the software enables easy communication between employees and management. Employees can access and manage their schedules from anywhere with internet access, offering flexibility and convenience. Creating schedules is significantly faster with the software compared to manual methods or other programs. Users have reported positive experiences overall, highlighting that the software offers sufficient options to meet their needs.

Highly Configurable Platform: Users have found Infor's WFM platform to be highly configurable, allowing for complex deployments and handling various labor rules. Several reviewers have praised the platform's flexibility in adapting to their specific needs.

Ease of Use: The software has been commended by users for its ease and simplicity, making it convenient for tracking company and employee information. Many users have appreciated the user-friendly interface and intuitive navigation, which has made their tasks more efficient.

Effective Scheduling and Payroll Reporting: Infor's WFM platform has received positive feedback from users regarding its helpfulness in employee scheduling and payroll reporting. It allows associates to easily submit availabilities and scheduling requests while helping managers keep track of availability when creating schedules. Additionally, the platform provides great reporting features for monitoring hours worked and reducing payroll errors. Multiple reviewers have highlighted this feature as a significant advantage of using Infor's WFM software.

Cons:

  1. Limited search functionality: Some users have expressed their dissatisfaction with the software's search capabilities, stating that they wished there was a better way to search for information within the software.
  2. High cost and lengthy deployment time: Several reviewers have mentioned that the cost of the software is high and that the initial deployment time can be lengthy, often taking more than a year.
  3. Complex administration and lack of internal support: Users have reported that the software requires a team to administer it effectively, and without proper internal support, it may not work well. They attribute this issue to a lack of anticipation for ongoing configuration and management by customers rather than Infor's fault.

Users have found the software helpful for learning on the job and managing staff attendance. They highly recommend reviewing the tip sheets provided. In addition, users find the software to be effective for simple scheduling, time card punches, and managing time off. They suggest utilizing it for tasks such as location management, member scheduling, and tracking punch times. However, some users have experienced a minor inconvenience with quick logouts if they are unresponsive. It is recommended to address this issue promptly to enhance the overall user experience.

Attribute Ratings

Reviews

(1-1 of 1)
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Mitul Sampat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used by the whole client organization that I work for. It addresses hospital workforce management for many partners of these clients of Citiustech. Compliance and scheduling of inpatient rehab, SNF and outpatient care is easy to manage through this application.
  • Time management.
  • Scheduling.
  • Tracking.
  • Scheduling next site of care episodes.
  • Security.
  • Scalability.
Workforce Management is perfect for scheduling inpatient rehab and outpatient care. It is less useful for acute care.
  • Easy to maintain patient care by managing internal compliance.
  • All HR and workforce management in one place.
I have not worked on any other. So this one stands alone.
Always reachable and quick resolution.
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