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Infosec IQ

Infosec IQ

Overview

What is Infosec IQ?

Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences,…

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Recent Reviews

InfoSec Use Case

8 out of 10
July 12, 2023
Incentivized
We use InfoSec to educate and evaluate our employees when it comes to handling phishing. We run monthly phishing campaigns with different …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Industry-Specific Security Training (51)
    9.3
    93%
  • Security Reporting (55)
    9.2
    92%
  • Training Content Library (56)
    8.9
    89%
  • Phishing Simulations (57)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

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N/A
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What is Infosec IQ?

Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.5
Avg 8.3
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Product Details

What is Infosec IQ?

Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home.


With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture.


The platform can be customized and personalized to match an organization’s culture and employees’ learning styles.


With Infosec IQ, users can:
Personalize employee training with role-based modules in a variety of themes, styles and lengths to engage learners
Automate training cadence and delivery to keep lessons relevant, challenging and fun — and save time
Integrate with endpoint protection, LMS and SOC to streamline program management, reporting and attack response
Analyze employee risk scores, learning outcomes and reported phishing threats to anticipate — and remediate — cyberthreats
Improve programs with actionable dashboard data, helping the user fill compliance training gaps and educate high-risk employees

Infosec IQ Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Additional Features

  • Supported: Security awareness training: Educate employees with pre-built training programs, microlearning, reinforcement tools and Choose Your Own Adventure® Security Awareness Games.
  • Supported: Phishing simulator: Choose from 1,000+ realistic phishing templates, simulate the most sophisticated attacks and prepare every employee for when a real attack strikes.
  • Supported: Reporting & assessments: Easily identify employee risk, document compliance, measure your cybersecurity culture and prove the effectiveness of your security awareness efforts.

Infosec IQ Screenshots

Screenshot of DashboardScreenshot of Content LibraryScreenshot of Phishing IndicatorsScreenshot of Learner Experience and Grades

Infosec IQ Videos

Infosec IQ Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesArabic, Bosnian, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, English (Australian), English (British), Finnish, French, French-Canadian, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Spanish (Latin American), Swedish, Thai, Turkish, Vietnamese

Frequently Asked Questions

Reviewers rate Industry-Specific Security Training highest, with a score of 9.3.

The most common users of Infosec IQ are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(185)

Attribute Ratings

Reviews

(1-25 of 141)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
in our case, Infosec is helping us with our internal culture about information security, we train our employees in the last threats and also we are able to run phishing simulations which help us to confirm the skills of our employees. we also get very usable reports for our managers and scores of the learners from their trainings.
  • Spanish content
  • phishing simulation
  • reporting
  • dynamic groups creation
  • more topic series
  • more phishing templates
  • more options for training campaings
for companies looking to meet international requirements regarding information security, like standards controls and things like that for example, ISO27001, NIST, PCI, and others. also for reducing the risk about bad employees behaviors, thanks to Infosec our employees keep reporting suspicious emails, and things they don't understand, so we are sure they always aware about security risk.
Score 10 out of 10
Vetted Review
Verified User
We use Infosec IQ internally, and we also implement training for our clients to keep them educated on cyber security. Infosec IQ has a lot more content and training than any other provider we know. Their content is great, and we also love all the support and content they give our marketing team.
  • Phishing simulation reporting accuracy
  • Relevant test questions to learning modules
  • Able to customize training module questions
  • Able to customize phishing emails as well
  • It would be great if we could get a report at the end of the beginning of each month with all our seat counts per group, this would be helpful when billing clients.
Infosec IQ is great as a cyber security training resource.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Infosec IQ phishing training every month. This is for enhancing awareness of IT risk. Our workers are able to judge if it is Spam mail or not. This phishing mail training is now required to join IT Insurance for the company. We use and recommend it to our clients, and they are all satisfied with the features.
  • Many types of Templates.
  • Easy to use.
  • Report feature is good for submitting to managers.
  • Complicated to choose right templates.
  • Not clear function's features sometime.
  • Bulk order of sheet is expensive.
1) If you want to enhance the security this is the best match.
2) If you are trying to contract IT insurance, this is one of the requirements.
3) If you want to train workers in IT risk awareness this is the right app and its features.
4) Need phishing mail? I recommend Infosec IQ.
January 16, 2024

Infosec for the win.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We deliver monthly security training to all of our operational staff that allows our team to understand how to be safe and secure in a work environment. We also utilize the phishing simulations to educate on the risks of outside email. We use Infosec as a way to bridge the gap for our required certifications including PCI DSS.
  • Modify/create personalized email notifications.
  • Up to date email simulations.
  • Campaign creation is simple and easy to navigate.
  • From what I use it, no changes are required.
  • Most of the times, the webpage is updated and adds to ease of use.
We work at a call center, and as such, the vast amount of training materials allows me to ensure my staff are empowered to stay secure in their work and home lives.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Infosec to roll out quarterly security trainings and bi-weekly phishing tests
  • Easy to create security trainings
  • Easy to manage users
  • Simple integration with AD
  • Cleaner UI
  • More Canada Specific Phishing Templates
  • Phishing template selector is very clunky and overwhelming
Very easy to roll out security training for users.
Very cumbersome to make a phishing campaign
November 17, 2023

Infosec IQ Honest Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Infosec IQ provides our company with a Cybersecurity Program for our entire staff. The program consists of periodic education courses for our end-user. It also includes quarterly email phishing campaigns. From these campaigns, we are able to gather reports on strengths and weaknesses of our user's education in certain areas of internet security.
  • Informative Education Videos
  • Great Questions after Videos
  • Detailed Reports on Phishing Campaigns
  • Implementation of Campaigns
  • Increase Choices of Education Courses
  • Better Navigation of User Site
With the amount of junk/spam emails, Infosec IQ is will suited with is phishing and training videos. It provides a well-rounded choice of material we can provide to our end-users.

There have been scenarios where the phishing button does not work, and IT has to correct the issue. We have also had issues where a user has completed the training, but the IQ systems still show that they have not completed the training.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great product for security awareness training. You can automate all of your training and notifications without having to touch a button. You can also integrate AD for full automation.
  • Automation
  • AD integration
  • Security awareness training
  • Simulated phishing
  • None, keep up the good job
Take time to learn the interface once along implement AD integration and automation so you never have to touch it again.
Susan Robbins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Infosec IQ to train and test our employees on security awareness. I deploy several courses relating to one topic bi-monthly, and I deploy phishing campaigns on a monthly basis to a random group of employees. We have also installed Infosec's suspicious email report button on everyone's Outlook toolbar.

Training is mandatory. I work with my manager to recognize those who reported the phishing and remediate those who were phished.
  • Produce courses that are short, efficient, and engaging
  • Provide a wide range of phishing templates with the ability to customize
  • Communicate new releases that are timely
  • Provide metrics that are easy to access and are meaningful
  • I have no areas for improvement to recommend.
Infosec IQ is perfect for companies at any stage of the security awareness journey.
Mehdi Gafsi, MCSE, MCSA, V | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Employee awareness is our first line of defense against malware and phishing. Having our users periodically go through phishing campaigns and trainings builds a strong wall against malicious activities
  • great phishing campaigns
  • complete video platform that touches all fields
  • Great AD integration
  • better admin dashboard
Infosec is great for any size company . from small medium to large enterprises
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I set up, assign and track completion of training modules to all employees bi-monthly. I also set up, assign and track results for phishing campaigns on a monthly basis to a random group of 9 - 12 employees. The goal is to keep cybersecurity top of mind on a regular basis, so that employees don't inadvertently fall victim to an attack, jeopardizing our business.
  • Training modules are short and impactful.
  • Some training modules are funny.
  • There's a wide variety of phishing templates to choose from and customize.
  • Accessing and reviewing training and phishing campaign data is easy.
  • New admin training could be better.
Infosec IQ focuses on the human firewall component of a company's cybersecurity strategy. The tools are there - training modules, phishing campaign templates, and an email reporting button.

It is up to the person administering to create a strategy - what training? how often? which phishing templates make sense? how to remediate?
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for phishing training and security training. I have used competitors before I got here and so far I like this product the best. Better support, better setup, easier to use, and better quality phishing campaigns. It helps us train our end users for phishing and security related events to lower our risk on a security breach. We have a representative setup a call cadence with us so they can hop on a call, answer questions, and check our configuration.
  • quality phishing campaigns
  • quality training videos
  • great support
  • instructions for different email filter whitelisting is lacking details
Its well suited for all organizations in my opinion. You dont' really understand how little training end users have on security training such as phishign emails until you implement this. We went from a 40% open rate to under 10%. Its not perfect but it definately lowers our risk.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Infosec IQ for phishing campaigns and training for our teachers and staff. We find a lot of our staff have not caught up with cybersecurity so having that extra line of defense and training goes far. We use it on almost everyone thats uses a computer or has access to a computer.
  • Clear Layout online
  • Account rep, Julie Schrank, IS FANTASTIC
  • Ease of use
  • Effective Campaigns
  • Improved syncing process
  • Dark Mode
  • Improve phish notify plugin
From the start Julie Schrank has been to the point and handled herself very well. Honestly did everything we needed to perfection. Has taken the initiative and basically set up everything for us but explained everything efficiently. Made sure we had everything we needed and wanted. From then on everything has worked smoothly and Zero breaks. We haven't had to step in or change anything since.l
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have a portfolio of companies (13) plus HQ that require annual training and compliance objectives. The product allows me to ensure each company meets awareness training on specific topics for compliance as well as phishing.
  • Allows me to setup timely and specific training
  • Infosec needs to stay abreast to other international requirements and provide solutions
  • Needs to integrate with other security tools like SIEM to report, alert and monitor activities
  • Provide additional connection options to other email clients for PhishNotify button
  • Have a more adaptable API to allow better connections and options
  • Provide more useable Executive reporting functionality
  • Provide more access to executive level training in different industries
  • Provide more access to executive level training in different industries
  • Infosec needs to stay abreast to other international requirements and provide solutions
  • Needs to integrate with other security tools like SIEM to report, alert and monitor activities
  • Provide additional connection options to other email clients for PhishNotify button
  • Have a more adaptable API to allow better connections and options
  • Provide more useable Executive reporting functionality
July 12, 2023

InfoSec Use Case

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use InfoSec to educate and evaluate our employees when it comes to handling phishing. We run monthly phishing campaigns with different templates, aimed at different departments. We also do so to adhere to some of our different client's requirements. With the tool we can also have employee's complete follow-up testing in the event they are phished to further educate them on what to look for.
  • Educate employees
  • Teach them cyber security best practices
  • Make them weary of clicking suspicious links
  • Can be a bit confusing to navigate until you get used to it
A scenario where InfoSec is well-suited is when you notice more and more spam and/or phishing emails getting by spam filters. Aside from refining these filters to catch more, it is always a good idea to educate users on what to look for to determine what is potentially a phishing email.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We leverage InfosecIQ for our comprehensive onboarding and recurrent training programs, ensuring that our team members are equipped with the latest knowledge and skills to combat cybersecurity threats effectively. Additionally, InfosecIQ serves as a valuable tool for conducting simulated phishing campaigns, allowing us to proactively identify vulnerabilities and reinforce our employees' awareness of phishing attempts. By integrating InfosecIQ into our training and assessment initiatives, we maintain a proactive and robust cybersecurity posture.
  • Plenty of detailed templates for simulated phishing
  • SSO
  • Plenty of amusing templates for creating trainings
  • Good support
  • Good value for money
  • The user interface can occasionally present challenges when it comes to orientation and ease of use
Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.
Kyle Bergeron | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Sciperio uses Infosec IQ in our environment as our monthly security training for DoD. Our managed service provider (MSP) supplies us with the licenses and curriculum and our employees are subject to the lessons that are provided. Since we are Defense contractors, we need to meet requirements for CMMC/NIST compliance - and Infosec IQ satisfies the requirement for training.
  • Security Training
  • Security Awareness
  • Information Security
  • Provide information in an easy to understand format
  • I believe the training modules are corny and could use some more attention.
  • The narration can be a little monotone.
  • The backend dashboard could be a tad more intuitive.
For a company or organization that doesn't have an in-house training group devoted to the subject matter - this is a very complete and affordable solution. Since most trainings are no more than 20 minutes a month, it keeps user participation higher than having to do a multi-hour course once or twice a year.
Score 9 out of 10
Vetted Review
Verified User
We are currently using Infosec IQ to train our employees, the platform is very useful and there are many modules that can be combined, the security trainings are not boring or tiring, people praise us because they have never done a good training before like the ones sent to they.Managing it is also easy, there is a panel where you can see the evolution of training or any campaign launched, it is very useful in certifications such as ISO.You can send the training or campaign to yourself as many times as you need to make sure everything is ok before you send it to the whole company.This is the best and most complete security training platform I have ever used.
  • Excellent training modules
  • Good Dashboard that give you the view of your company progression
  • Diferent ways to create a campaing or a training
  • The dashboard could be more responsive with the option to click on the chart and open by training, or people who didn't complete training, completion percentages.
  • Fishing campaigns, for example, could be edited from a ready-made Infosec model, so that each company could customize and make it more realistic and more difficult to be identified.
To For our company, Infosec is excellent, it saves us a lot of work from having to create training courses, managing who completed or not and having to create something that is fun but with a lot of useful information.Training on information security is normally not pleasant, Infosec managed to bring this lightness to training that is normally boring and tiring.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the information technology training courses globally on a quarterly basis to keep our team aware of the latest security threats. The courses deliver the information in an interesting way to keep the learner's attention. The courses are the perfect length to keep the learner's attention without sacrificing content.
  • Develop engaging content
  • Quickly develops content for current IT concerns like AI
  • Great customer service! The support team is very helpful and provides helpful recommendations on best practices
  • I don't have anything to share
As an HR professional who has sat through many hours of boring training presentations, I thouroughly enjoyed the physical site security awareness training course. Using a werewolf, etc. was brilliant and gave examples of perceived "scary people" in a fresh, non-discriminatory way. I wish more companies would look for similar ways to deliver content without using stereotypes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We were in dire need of a tool to help educate our staff on cybersafe behaviors and the dangers of phishing. This has enabled us to deploy phishing simulations that are followed up with relevant and timely professional development. Not only does this help to meet our minimum insurance requirements, but it also exceeded our expectations with its user friendly and gamified feel.
  • Timely professional development
  • Phishing simulations
  • Oversight/data of potential staff needs
  • Not sure at this time
We have really found value in how InfoSec IQ provides data feedback on potential professional development needs, as well as the timely and automated nature of what is provided to staff upon falling prey to phishing simulations. We really appreciate the user friendliness that is afforded to our staff as most are still in their infancy of identifying cyber threats.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Internal use for Security Awareness and phishing campaigns, so ensure staff are kept informed of current security standards. Historically staff have used incorrect guidance which results in lower security success.

Training is completed on a monthly basis, with short 5-10 minute sessions.

  • Deployment
  • Ease of customisability
  • User Access
  • Large volume of Content
  • User on-boarding
  • User off-boarding
It was easy to implement into the business and within less than a day all elements were in place to ensure a positive multi year program.

Customer success reps are brilliant and very knowledgeable on the system to ensure internal requirements are met.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Infosec IQ to stay on top of potential phishing attacks/scams. It helps our team stay vigilant and aware of the potential threats that are out there.
  • Variation of insight and knowledge on all sorts of internet safety
  • Great customer service
  • Easily accessible user friendly site
  • N/A
  • N/A
  • N/A
Infosec is well suited for any company that fears their sensitive information, or their clients sensitive information could potentially be compromised. It helps every team member be aware of what phishing and scam methods are out there and how to avoid them. It also helps remote workers learn how to protect their data.
Score 10 out of 10
Vetted Review
Verified User
Our company had no cybersecurity awareness training program, and after investigating options and comparing other products, we decided to implement Infosec Institute IQ. We use it to prove brief monthly training for all employees on various cybersecurity topics. Additionally, we use it for a more thorough annual training that all employees must complete. The last thing that we use it for it so publish our company's mandatory security and acceptable use policy (which is tracked/accepted when employees log in to use the training).
  • The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
  • The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
  • Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.
  • When an employee leaves the company, I would like better visibility or a simpler process to remove that employee from the list of learners in Infosec IQ.
  • Some of the canned reports only apply to managers that have at least 10 team members. It would be nice if any size team would show up in the canned reporting.
  • I think it might be helpful to be able to create custom assessments for training sessions.
If the company is very small, the Infosec IQ solution might be a little overkill. However, for a medium to large company, I think Infosec IQ is a great tool for providing cybersecurity training, reporting, and assessment testing for all employees. Based on the information gathered during training, testing, etc., it allows the cybersecurity manager to focus on what employees need additional training or potential weak spots in the current training. This is important information to report to senior leadership. It also serves to meet cybersecurity awareness training that may be a compliance requirement for customer contracts, governmental standards, etc.
May 05, 2023

InfoSec

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the product to test and educate users on cyber threats. This product helps us simulate phishing campaigns we use to help spread awareness throughout the agency without much hassle. With the simplicity of use, we were able to integrate InfoSec with AD, so adding and removing users is seamless.
  • I like the fact that InfoSec has great video options for educating users, whether you want to use a simple and quick refresher video or a deep detailed information video. The content library is great, also there are interactive videos.
  • The variety of information is great as well, you can create a variety of campaigns that are really easy to implement for users against multiple attacks.
  • Infosec has almost everything you need for new hires or even training for IT staff.
  • I am not the biggest fan of the way the emails are sent to users, like when they are enrolled into a training, when they click on the link it still doesn't seem legit. Maybe I haven't configured that part properly yet
  • Similar to the other point I made, the training interface for a non-technical user is lacking the usability feature that I think would make infosec more appealing
If your in an environment where there is no educational training for users regarding cyber threats, i think InfoSec is a great option to consider.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Infosec IQ at our school district to train staff on cyber security threats and awareness. We also use it to provide phishing simulations in our company email. This allows us to train the users on how to spot phishing emails and then test that the training is effective in reducing our rate of failure.
  • Easy Implementation
  • Great Customer Service
  • User-Friendly
  • Personalized training for users
Infosec is well suited for a school environments in which the teacher's time is most valuable to the students in the classroom. We did not want a program that was going to be so in-depth that the teachers would feel overwhelmed by having to complete the training. By having shorter training sessions the teachers can get the necessary training while not taking time away from the most important people in the school, the students. The phishing simulations are very similar in which if a teacher fails a simulation email the follow-up training is short, but is effective in showing the teacher what he or she could have done differently next time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our users will receive a phishing sim when they're least expecting it and with varying levels of obvious. They will get follow-up training if they click or congratulations if they mark it as phishing (using the PhishNotify button). Between phishing tests, users are able to manually mark phishing attempts (again, using the PhishNotify button) and it records the email and sends IT information on it. We can then review the email and train our users. It's a simple to use tool with great potential. Our users really have learned important lessons about Email security using this tool.
  • Educates the end users
  • Simple reporting tools
  • Great feedback to the IT team on who needs more help
  • Encourages slowing down and reading for phishing attempts
  • Reduces random clicking
  • When a user reports an email, it doesn't give IT a way to respond/release it when it's legit email.
  • It could be a little more intuitive on the administrative side (still really easy comparatively)
We had a third party email sender get compromised. About a dozen users who deal with this individual all got the exact same phishing email within 10 seconds of each other. Every single user knew from our test sims that this was suspicious (no CC's, no BCC's, etc.) and they all reported the email as phishing. This really makes a difference in our real world use, before our phishing sims at least one of those dozen would have likely clicked!
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