Infosec IQ

Infosec IQ

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Top Rated
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Score 8.6 out of 100
Top Rated
Infosec IQ

Overview

Recent Reviews

Infosec IQ phishing solution

7 out of 10
May 14, 2022
We use Infosec IQ phishing training every month. This is for enhancing awareness of IT risk. Our workers are able to judge if it is Spam …
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Feature Set 2022
TrustRadius Award Top Rated 2021

Popular Features

View all 8 features

Phishing Simulations (14)

7.7
77%

Industry-Specific Security Training (14)

7.6
76%

Security Reporting (13)

7.6
76%

Individualized Security Training Plans (13)

7.2
72%

Reviewer Pros & Cons

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Pricing

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What is Infosec IQ?

Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is CyberHoot?

CyberHoot is presented as a simple, fast and effective employee Security Training Platform from the company of the same name headquartered in Portsmouth. The platform includes 700+ Training Videos, 25+ Policy Templates, and Phish Testing.

Features Scorecard

Security

7.7
77%

Security Awareness Training

7.6
76%

Product Details

What is Infosec IQ?

Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home.


With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture.


The platform can be customized and personalized to match an organization’s culture and employees’ learning styles.


With Infosec IQ, users can:
Personalize employee training with role-based modules in a variety of themes, styles and lengths to engage learners
Automate training cadence and delivery to keep lessons relevant, challenging and fun — and save time
Integrate with endpoint protection, LMS and SOC to streamline program management, reporting and attack response
Analyze employee risk scores, learning outcomes and reported phishing threats to anticipate — and remediate — cyberthreats
Improve programs with actionable dashboard data, helping the user fill compliance training gaps and educate high-risk employees

Infosec IQ Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Additional Features

  • Supported: Security awareness training: Educate employees with pre-built training programs, microlearning, reinforcement tools and Choose Your Own Adventure® Security Awareness Games.
  • Supported: Phishing simulator: Choose from 1,000+ realistic phishing templates, simulate the most sophisticated attacks and prepare every employee for when a real attack strikes.
  • Supported: Reporting & assessments: Easily identify employee risk, document compliance, measure your cybersecurity culture and prove the effectiveness of your security awareness efforts.

Infosec IQ Screenshots

DashboardContent LibraryPhishing IndicatorsLearner Experience and Grades

Infosec IQ Videos

Infosec IQ Downloadables

Infosec IQ Competitors

Infosec IQ Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesArabic, Bosnian, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, English (Australian), English (British), Finnish, French, French-Canadian, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Spanish (Latin American), Swedish, Thai, Turkish, Vietnamese

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Frequently Asked Questions

What is Infosec IQ's best feature?

Reviewers rate Role-based user permissions and Integration with Security Tech Stack highest, with a score of 7.8.

Who uses Infosec IQ?

The most common users of Infosec IQ are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews

(1-25 of 98)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
we are an MSP with over 8000 endpoints that uses this product to train end-users on the dangers of phishing with in-depth training videos and phishing simulations. this enables us to provide them with the guarantee that we are not just reacting to possible problems but being proactive instead.
  • Training videos
  • Simulating what customers see in the real world
  • Creating a sense of curiosity about cybersecurity
  • Push a user to be more aware of their browsing
  • better management interface
  • faster reseller support
  • better integration documentation
Infosec IQ is a great program for training business users on the importance of safe browsing habits and the sorts of phishing they will come across. In my experience businesses have valued the simulations and training videos above a typical sit-down presentation on the matter. These emails allow staff to take advantage of the content on their own time.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Infosec IQ phishing training every month. This is for enhancing awareness of IT risk. Our workers are able to judge if it is Spam mail or not. This phishing mail training is now required to join IT Insurance for the company. We use and recommend it to our clients, and they are all satisfied with the features.
  • Many types of Templates.
  • Easy to use.
  • Report feature is good for submitting to managers.
  • Complicated to choose right templates.
  • Not clear function's features sometime.
  • Bulk order of sheet is expensive.
1) If you want to enhance the security this is the best match.
2) If you are trying to contract IT insurance, this is one of the requirements.
3) If you want to train workers in IT risk awareness this is the right app and its features.
4) Need phishing mail? I recommend Infosec IQ.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize the IT Security training videos, assessments, and posters provided by Infosec IQ. We run organization-wide security training sessions/campaigns, and New Hire IT Security training via Infosec IQ. We also use the Phishing templates Infosec IQ offers and deploy phishing simulations to employees to assess company preparedness and awareness.
  • IT Security Training Videos
  • Reports/Dashboard to review Training/Phishing Simulation status
  • Managing Training for New Hires
  • Phishing Simulation templates
  • UI for selecting materials for training could be improved.
  • Navigation around the site takes some time to get used to.
Infosec IQ worked really well for us when we wanted to deploy New Hire training automatically to all new employees. Infosec allowed us to push new users to the system and automatically assigned the new hire training to them without us having to manually do anything. While it's not something I've used, I saw the possibility of setting up different training for new hires based on group/category, it's something I might consider in the future based on department. Follow-up training for phishing simulations for anyone that got phished was very easy as well. Infosec has the option to add all users that were phished to a specific group, and then deploy a separate training course to those users only.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Infosec IQ for the new joiners and as well as a refresher to the existing employees. We use Infosec IQ for the various problems and scenarios and address them to the end-users and make every well aware.
  • Refreshing the topics
  • Current security related questions
  • The quality of materials and presentations
  • Few of the contents are old and can be updated
  • Certain times the tool doesn't work well with Chrome, so had to switch the browser
It always helped me and my colleagues in Infosec world with lots of awareness points depicted pictorially. This has helped shaping up and my understanding with respect to security.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Infosec IQ to make employees aware of phishing and other security-related news. infosec is used very often. Every new joiner gets an account at infosec. the business problem is that users are not aware of the risks, that’s why we train them
  • Different video materials to explain employees about phishing
  • A good and clear dashboard for admins
  • For questions we can always contact infosec, and they help us very well!
  • I have seen that materials can’t be downloaded, this could be helpful
  • Deliver videos in different languages
  • Add an rewarding program
I do not have a scenario where I can explain this question, all that I know is that Infosec IQ is always ready to help. You can ask them anything
Infosec IQ is always ready to give advice or help. Most of the time you have an answer very quickly!
Infosec IQ is very user friendly, it helps a lot such an clean interface!
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it for security awareness between our users. I am responsible to add all the users and make sure they follow up the training. It is easy to add users and maintain them. When we chase on people that did not follow the training we sometimes get feedback that they do not understand the training because of a language barrier. That is the only thing we struggle with.
  • Easy way to maintain users
  • Easy to add new users
  • Support multiple languages
  • Video for different levels of employees
We are a multiple language company. Not all our colleagues are speaking English so that is hard sometimes.
It is easy for us to maintain the users and add or remove new people.

Also our IT users need to follow the training. The feedback we receive from them is that the video's are not needed for them.
So far I did not use the support yet.
It works very good for our company because it is easy to maintain and easy to keep track of people who followed the trainings. We can add and remove people very easily and can keep track of the trainings. Because of this, we are able to chase users that did not follow their training yet and can make sure the company is aware of security risks.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Infosec IQ ensures that our data devices like mobile/registered resources are secured from piracy, phishing, spoofing, etc. This ensures authenticated logins by alternate security set up /MFA either through push notification or security questions pre-registered by authenticated users while signing in for the first time. I recommend it to all organizations for safe and trusted data access.
  • Data safety
  • Trusted entry/logins
  • Registered resources
  • Accessibility
  • Time of inactivity
Well suited when a person joins my team that allows his or her registered access. Not recommended to have access when a person leaves the organization. His or her access has to be removed automatically based on the last login date.
The training library content is helpful while the professional system ensures secure and trusted access within an organization based on teaching about data safety, no fraud access, and, mail spoofing.
It is very user-friendly and has easy registration with minimal fuss. The lockout time could be improved. It also has a great library and training programs that provide the best support to report fraudulent actions.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have all of our staff who regularly use a computer as a part of their job function complete Infosec training once a year. As a public school, we want to reduce our exposure to Phishing, Ransomware, and such. We also want to help our staff not fall victim at home. We also deal with a LOT of PII and we need to remind staff that it needs to be protected.
  • Brief and to the point
  • Engaging graphics
  • Just enough questions to check on learning
  • Easy to use on the "Back End" with adding new users and scheduling trainings
  • When re-sending a training invitation or checking on a staff member's progress, you must open the campaign, then click on the Information Icon. This is kind of cryptic.
This is very well suited to our educational environment. The training is quick and to the point. The graphics are engaging and appropriate. We also use Phishing simulations to keep our staff on their toes. A complex entity or one that deals with missile launch codes might prefer a more robust training.
Any questions I've had have been quickly answered. EX How to resend a training email. Click on the campaign, open the information icon, etc.
Easy to use.
Integrates with Active Directory for ease of onboarding staff.
It can even use AD groups to select users.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Infosec IQ for Cybersecurity Awareness Training and for Phishing Simulation Campaigns. We are currently using the Infosec IQ platform to train around 4000 Metrolinx staff on various Cybersecurity Awareness related topics, such as social engineering, ransomware, business email compromise, etc. The Infosec IQ platform has provided exactly the type of education we were looking for since the content fits our business needs. The content is relevant and modern.
  • Overall training content
  • New just the facts series
  • Customer service
  • Development
  • The user experience could be simplified.
  • I feel like there are some complicated reporting functionalities.
  • I would really like ADA compliance for all content.
  • I wish the training content was more customizable.
  • The user experience of deploying phish campaigns could be a little less complicated.
It provides a great content library, good customer service, and management is keeping up with the current trends. We, as an organization, were able to leverage many training modules and we felt like the majority of our business needs were addressed by management. Also, all our issues were resolved in a timely manner.
Customization should be provided. Also, shorter turnaround times for different requests.
The overall usability is not bad. The platform is easy to navigate.
Robert Guy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
We use InfoSec IQ internally as security awareness training and phishing simulations for our company staff. This provides education to all users to form a baseline of security knowledge, identify common threats, and help reduce our organization's cyber-security risk. Security awareness training has been added to our internet and acceptable use policy as a requirement and is also a requirement of our cyber-security insurance policy.
  • Phishing simulation configurations are extremely robust and customizable.
  • AwareEd content library contains a vast amount of training modules and materials.
  • Option to build your AUP\IUP as a training course.
  • Phishing simulation sending configurations can be complex and cumbersome.
  • Reports and report options could be better. More canned reports and better data sorting & filtering.
  • Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.
InfoSec IQ training is considered part of the base entry-level security stack we offer and recommend to our customers. InfoSec IQ is great for SMBs that do not have a designated IT staff. We can set up, deploy, and manage employee security awareness training for those customers. And for our larger or CoMIT customers who do have their own IT personnel, the MSP multi-tenant platform allows for customer admins to access the portal and manage their own training as much or as little as they choose.
Anytime I've had to request support from InfoSec, they've been knowledgeable, professional, and prompt.
Web-based training platform that allows access from anywhere with internet. Training content, courses, and assessments are very user friendly and do not require any technical knowledge. Many of the training courses have light humorous themes, cartoons, and animations making the training less boring and more interesting. Much of the training and phishing simulations require user intervention, keeping you engaged and actively using your skills.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using this for security awareness training for our teachers and students. We are also using the phishing simulator to track our users' phish prone percentage. Students are encouraged to take courses as part of their digital driver's license. Users have given us first-hand information on how the training has helped them at home or with friends and family.
  • Highly customizable training materials
  • Wide variety of training modules for different industries
  • We are able to provide security awareness training to our students
  • The admin UI could use a little work. It is not the most intuitive
  • Some of the branded modules seemed dated compared to their newer materials
I really like that I have a good level of customization with my training modules/materials. It is relatively easy to add custom assessments that offer more than the pre-canned questions, thus allowing you to tailor things to your environment. The training modules do a good job of connecting the individual by creating a narrative/story that keeps them engaged.
Support has been good thus far. We haven't really had any issues outside of simple "how to..." questions. Support has been good at getting back to us quickly when we have reported issues in the past.
The recent changes to the admin interface have made it better to navigate and get things setup. There are still instances where we need to resend a user training reminder and that portion could be easier to get to, but all things considered the admin interface is not bad. The user interface is pretty straight forward and provides all the training material and recommendations right at login.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Infosec IQ is used to provide content and administer security awareness training and simulated phishing campaigns. The product provides required training for staff as well as the need for phishing testing and training. The training is offered to all executive branch staff.
  • Content is excellent and topical.
  • Content is constantly updated and provided in a number of languages
  • Content is engaging and module selection is flexible enough to be brief or involved.
  • Learner account management could use a merge function for duplicate accounts.
Infosec IQ is easy to use and administer and they are constantly adding to the content library to keep it topical as well as meet the needs of many different learner groups.
Our account rep and their support team are very responsive to support requests. If the rep doesn't have the answer, it goes to the team and I hear back from them within minutes and usually have a resolution within a business day.
It's just that easy to use. The inline instructions are concise and useful, the controls are intuitive and the system has very little downtime.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use INFOSEC IQ for staff training requirements and will be adding student support at some point soon. We have found our click rate has steadily gone down since using INFOSEC IQ.
We are also finding a higher percentage of staff reporting emails to us since starting this program (both real and simulated phishing emails).
  • There is a wide array of video styles to fit all kinds of training needs.
  • INFOSEC IQ are very good at working with us to get the most of their product within our needs.
  • Customizing or creating our own phishing templates is easy to do.
  • Support is top notch!
  • We can use the content off line with our SCORM for yearly training requirements
  • We have internal issues with certain wording (Training, Courses, and such). There are some landing pages where we cannot customize and change those words. We have found work arounds.
We use some of the videos from INFOSEC IQ for our staff's yearly training requirements. We also use videos on a monthly basis with our security SharePoint page for monthly news and updates. Currently, we utilize one of INFOSEC IQ's yearly plans to send out a monthly bulletin email and then do monthly phishing campaigns based on the topic of the month.
Whenever I have a question or an issue, I send a support request through my company portal login, and support usually gets back to me within a very quick timeline. Amazing support!
There are a few customizations we would like to be able to do to some of the landing pages for our staff. We require specific wording around the concept of "training" so as to avoid issues with staff looking for time off to complete "training" and "courses"
Score 9 out of 10
Vetted Review
Verified User
Review Source
Infosec IQ is primarily used as a training tool for IT security within the organization.
  • Trains users on how to identify threats
  • Teaches an employee on what to do when faced with malware
  • Simplified information on cybersecurity so users can better understand the threat
  • So many topics to choose from the content library
  • Training lessons are customizable to fit users
  • The individualized grading system that we can send out to users at the end of the year through their emails so that they can monitor their progress and to encourage them more to improve on their skills
  • Individualized analysis of a user's performance on a monthly or annual basis so that they can see their weak points
  • Graduated learning modules to keep them interested and motivated (ex. they start as basic learners at the beginning then level up to more advanced skills, then finish as an expert at the end of the year)
Infosec IQ is best suited when used for the IT orientation of new hires as it defines how to keep the network safe while working in an office environment. It explains the company's IT policy in a simplified way. However, we do monthly training so some users who have worked in our company for a longer time comment that they are learning the same topics repetitively.
Support is quick to respond and always available. They are courteous, very patient, and highly knowledgable in their field. Follow-up emails from account managers are done monthly to monitor performance and program success.
As the administrator, the software is very easy to use. Help topics are provided within the software if you get stuck. Setting up a ticket is easy and response is quick from tech support.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Employee training for all employees to provide baseline training on cyber security. We use it as a solution to centrally manage IT training and awareness, as well as Phishing simulation/testing.
  • Facilitates training modules
  • Provides good pre-built training courses
  • Tracking and reporting of progress
  • Simulated phishing scenarios
  • Wish could integrate more closely into our internal network (so people don't need to go to another 3rd party site to use it).
  • More reminders to users to complete their training
  • Offer services to manage the platform each month for us
Well suited to provide baseline cyber training for employees, centrally and globally. It is an effective tool to run phishing simulation scenarios against users and track performance. It is well suited for dispersed users that have little-to-no experience or formal training in information security. Also want to be able to test users' ability to spot phishing.
Have been responsive to any questions. Haven't needed too serious of support so far. I do not believe we have fully used the full offering of Infosec to the level we should yet. Support tries to get us to do more but we have been challenged to have the time to do more with it.
Have found it to be quite user-friendly. Users do not have issues that they report on. The administrative side has been fairly straightforward, although I wish we could 'hound' users more about completing their training. The phishing simulation has probably been the best tool to evaluate the skills of users, and they take it quite well when they get 'caught'.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it to test our employees on their phishing awareness. Based on how they respond, we have enrolled them in training.
  • Phishing emails - as a test, is great!
  • Training - quick trainings that are valuable
  • Integration with our HRIS system
Training is well done, quick, straightforward, and beneficial. The phishing email campaign has been extremely valuable. I appreciate, as an administrator, the automated reports of completion for training and pass / fail for the phishing campaign.
Very knowledgable staff and friendly!
Easy to use website and system. Setting up users, sending out the campaigns, have been beneficial.
Macoy Sellinger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Infosec IQ is great for educating our employees on the dangers of security when it comes to their inboxes. It's a great tool to test my peers and get a sense of engagement on who might be more likely to fall victim to horrible phishing scams.
  • Pairs well with AD.
  • Collects data and interprets it nicely.
  • Provides loads of default options to choose from.
  • Add better transparency of who clicks on emails but no links etc.
Infosec IQ is just simple to use. The representatives helped us through the initial setup and afterward were on our own because we do not need any further assistance. It makes it easy to send out phishing emails whenever and however.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Infosec IQ primarily for phishing simulation tests of our employees and training. Security is paramount in the banking industry and our users are out first line of defense so we want them well trained on identifying phishing emails. When someone clicks on a simulated phishing email, we assign them training through Infosec IQ as well to further their education. We also schedule annual training for all employees. We use both the simulated phishing emails and training for all staff.
  • Realistic simulated phishing emails
  • Large selection of simulated phishing emails
  • Engaging training
  • Navigating the administration pages is not very intuitive
  • Reporting is not great
Infosec IQ is great for simulated phishing email testing and training. It is not well suited for all of our bank training. We have many areas that we must train on every year and Infosec IQ is not a great place for that. However, as an email security training piece it is very good. Hopefully they will improve the reporting features soon.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Infosec IQ here for our phishing campaigns and training to help limit the risk of security issues related to spam and credential phishing emails. This tool gives us the insight to provide necessary training to those in the company who are not so security minded and provide a metric we can show clients to help with compliance.
  • Phishing campaign is easy to set up and use
  • Providing training modules is easy for offenders to brush up on skills
  • Provides peace of mind and an easy way to submit suspected phishing emails to our ticketing system for review
  • I'd like to see more offerings to take advantage of as a backup for protection
  • Faster support responses when issues do arise
  • More integration with other systems for better supportability
I have, in fact, recommended Infosec IQ to ex-employers based on my experience with it.
Jeremy Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We looked at, and tested, several different solutions for security awareness training and settled on Infosec IQ. We were primarily interested in sending out phish campaigns, and while that is still our main use of the product, we find the PhishNotify Outlook add-on to be of great value as well. This gives our users a one-click option to notify [the administration] of a suspicious email and remove the message from their inbox. Infosec IQ has been well received.
  • Ease of use. Implementing PhishNotify with Office 365 was a breeze as is creating and sending phishing campaigns.
  • Phish templates. There are many templates to choose from, all of which are well designed. Almost too well designed in some cases.
  • Reporting is surprisingly well done and comprehensive.
  • No major faults come to mind.
I cannot speak for all aspects of the Infosec IQ [software] but their PhishSim is solid. Prior to using Infosec IQ, we had not done any specific simulations [with our users]. The extent of our training consisted of email reminders about how to spot different types of malicious content. This was certainly not a foolproof plan. Infosec IQ filled a large gap in our ability to educate employees on what to look out for. [We use it] as an educational resource [for] security training. It is not a replacement for a good email filter with proper policies assigned.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used infosec IQ as part of our onboarding security awareness training. It helps us to ensure we are in compliance with the ISO 27001 certification requirement.
  • Awareness Training.
  • Security test.
  • Security Awareness overall scoring.
  • Will need to improve on SSO and SCIM to enable automation.
  • The invitation link should not be unique as the user will delete the email.
It blends in well with us as we are all working from home with the reduction of face-to-face meetings. Infosec IQ allows the user to take on each security module based on their pace and it definitely reduces the man-hour required for the team to conduct training for each newcomer.
January 11, 2022

Infosec

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Infosec for our Phishing and training for email. This product has done wonders for us and has brought email phishing and email awareness to our employees. I saw more users actually stopping and asking to look at certain emails and ask me if this looked weird to me like it did to them. That makes this product worth it.
  • Scheduling of campaigns for phishing emails.
  • Easy to upload new learners with AD sync.
  • The ability to schedule training that is short and concise is great.
  • Some of the email templates are a little lame.
  • The training needs more comedy.
Any business that is looking for a cost-effective way to train employees on how to be on the lookout for phishing emails and or need to test employees for compliance reasons this is a great product and you don't have to be an IT professional to use it.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Malicious actors have intensified their focus on compromising educational institutions and we have a large staff that is very busy, and often very distracted, making them excellent targets for social engineering and other techniques. We use Infosec IQ to provide our staff with relevant cybersecurity training that is easy to understand and engaging in addition to real-world tests to help them assess their understanding and level of vulnerability. Improving the knowledge and awareness of our staff is key to protecting our infrastructure and data.
  • Engaging and relevant training materials.
  • Realistic tests with enhanced training.
  • Very strong support.
  • Detailed reporting.
  • Course and Campaign design and set up could be streamlined.
  • Reporting dashboards could provide better drill down tools.
  • Better tools to correlate training response/completion with failed phishing tests.
Infosec's model of frequent and quick training experiences combined with instant feedback is highly effective and well suited for time-crunched staff. It is not designed for in-depth training around highly specialized topics.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our company does Cyber Security consulting in greater New England. I have used Infosec IQ with several of our clients and have found it to be the best product to train employees in avoiding phishing and social engineering attacks. One of my clients with 330 employees went from a 46% success rate on attacks to below 2% in less than a year. It is a fantastic product.
  • The system is easy to set up and administer.
  • The statistics provided are easy to understand.
  • Picking out your "problem children" is easy and effective.
  • Adding new employees is a two minute process.
  • My only problem with the system is there is so much to work with that I sometimes have trouble remembering where something was I wanted to use, as say a phishing email.
Infosec IQ is well suited for companies where employees use a computer in their job but are not big computer users in their spare time or did not grow up using them. It is less appropriate for a small company (20 or less) where everyone is computer savvy and grew up using computers every day.
December 18, 2021

Great Software

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use this software to help educate our staff in phishing exercising. Additionally, we train our staff in general internet security. The training software is very informational. We've used it and pushed it out to our staff for our cyber security awareness week. Their training includes a dashboard where you can assign staff tasks and they can learn at their own pace.
  • Phishing exercises
  • Staff training
  • Education
  • An optional training rather than forcing it on our employees
  • Some of the phishing campaigns are too easy
  • Some of the phishing campaigns are too hard
A great use for this software is to have phishing campaigns. We used this for our first ever phishing exercises with our staff. We plan to do quarterly phishing exercises. Our staff felt like this was just one more thing we put on them so if there was a way we could make it easier for them that would be great.