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Infosec IQ

Infosec IQ

Overview

What is Infosec IQ?

Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences,…

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Learn from top reviewers

Great educational training and layer of security for cyber attacks.

Rating: 9 out of 10
July 2, 2024
Vetted ReviewVerified User
Used for Cyber Security campaigns and training. Mainly for training users/learners to recognize tactics to steal passwords, data using various methods. Mainly phishing. Used t...
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Tito Hernandez
Consultant - Information Technology
Computer Technician
Brinton Business Ventures
Infosec IQ1 year of experience

Great solution for training awareness

Rating: 9 out of 10
June 19, 2024
IncentivizedVetted ReviewVerified User
in our case, Infosec is helping us with our internal culture about information security, we train our employees in the last threats and also we are able to run phishing simula...
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Argelis Hernandez
Analyst - Information Technology
Senior Security Specialist
Frederic Schad
Infosec IQ3 years of experience

Highly Recommend Infosec IQ as a Cyber Security Trainer

Rating: 10 out of 10
January 22, 2024
Vetted ReviewVerified User
We use Infosec IQ internally, and we also implement training for our clients to keep them educated on cyber security. Infosec IQ has a lot more content and training than any o...
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Verified user
Director
Infosec IQ5 years of experience

Infosec IQ phishing solution

Rating: 10 out of 10
January 19, 2024
IncentivizedVetted ReviewVerified User
We use Infosec IQ phishing training every month. This is for enhancing awareness of IT risk. Our workers are able to judge if it is Spam mail or not. This phishing mail traini...
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Verified user
Employee
Infosec IQ1 year of experience

Infosec for the win.

Rating: 10 out of 10
January 16, 2024
IncentivizedVetted ReviewVerified User
We deliver monthly security training to all of our operational staff that allows our team to understand how to be safe and secure in a work environment. We also utilize the ph...
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Alby Guillemette
Technician - Information Technology
IT support
Zedd Customer Solutions
Infosec IQ3 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Infosec IQ

Infosec IQ

N/A
Unavailable

What is Infosec IQ?

Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.5
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Product Details

What is Infosec IQ?

Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home.


With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture.


The platform can be customized and personalized to match an organization’s culture and employees’ learning styles.


With Infosec IQ, users can:
● Personalize employee training with role-based modules in a variety of themes, styles and lengths to engage learners
● Automate training cadence and delivery to keep lessons relevant, challenging and fun — and save time
● Integrate with endpoint protection, LMS and SOC to streamline program management, reporting and attack response
● Analyze employee risk scores, learning outcomes and reported phishing threats to anticipate — and remediate — cyberthreats
● Improve programs with actionable dashboard data, helping the user fill compliance training gaps and educate high-risk employees

Infosec IQ Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Additional Features

  • Supported: Security awareness training: Educate employees with pre-built training programs, microlearning, reinforcement tools and Choose Your Own Adventure® Security Awareness Games.
  • Supported: Phishing simulator: Choose from 1,000+ realistic phishing templates, simulate the most sophisticated attacks and prepare every employee for when a real attack strikes.
  • Supported: Reporting & assessments: Easily identify employee risk, document compliance, measure your cybersecurity culture and prove the effectiveness of your security awareness efforts.

Infosec IQ Screenshots

Screenshot of DashboardScreenshot of Content LibraryScreenshot of Phishing IndicatorsScreenshot of Learner Experience and Grades

Infosec IQ Videos

Infosec IQ Competitors

Infosec IQ Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesArabic, Bosnian, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, English (Australian), English (British), Finnish, French, French-Canadian, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Spanish (Latin American), Swedish, Thai, Turkish, Vietnamese

Infosec IQ Downloadables

Frequently Asked Questions

KnowBe4 Security Awareness Training, Cofense PhishMe, and Proofpoint Security Awareness Training are common alternatives for Infosec IQ.

Reviewers rate Industry-Specific Security Training highest, with a score of 9.3.

The most common users of Infosec IQ are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 5)

Great and easy to maintain product

Rating: 7 out of 10
Incentivized
April 06, 2022
SH
Steinar Heijkoop
Global ServiceDesk employee
Riwal (Business Supplies & Equipment, 1001-5000 employees)
Vetted Review
Verified User
Infosec IQ
1 year of experience
Use Cases and Deployment Scope
We use it for security awareness between our users. I am responsible to add all the users and make sure they follow up the training. It is easy to add users and maintain them. When we chase on people that did not follow the training we sometimes get feedback that they do not understand the training because of a language barrier. That is the only thing we struggle with.
Pros
  • Easy way to maintain users
  • Easy to add new users
Cons
  • Support multiple languages
  • Video for different levels of employees
Likelihood to Recommend
We are a multiple language company. Not all our colleagues are speaking English so that is hard sometimes.
It is easy for us to maintain the users and add or remove new people.

Also our IT users need to follow the training. The feedback we receive from them is that the video's are not needed for them.
Infosec IQ Feature Ratings
Security Awareness Training (8)
78.75%
7.9
Training Content Library
80%
8.0
Multilingual Training Content
70%
7.0
Training Gamification
80%
8.0
Industry-Specific Security Training
80%
8.0
Individualized Security Training Plans
80%
8.0
Phishing Simulations
70%
7.0
Security Reporting
90%
9.0
Integration with Security Tech Stack
80%
8.0
Security (2)
80%
8.0
Role-based user permissions
80%
8.0
Single sign-on capability
80%
8.0
Return on Investment
  • People are more aware of security risks.
Support Rating
10
So far I did not use the support yet.
Usability
8
It works very good for our company because it is easy to maintain and easy to keep track of people who followed the trainings. We can add and remove people very easily and can keep track of the trainings. Because of this, we are able to chase users that did not follow their training yet and can make sure the company is aware of security risks.
Professional Services
8
I did not make use of this yet.
Contract Terms and Pricing Model
8
I did not purchase the product

Good and Reliable Product

Rating: 8 out of 10
Incentivized
March 25, 2022
AK
Aleksandar Krstic
Change Management Analyst
Metrolinx (Government Administration, 1001-5000 employees)
Vetted Review
Verified User
Infosec IQ
3 years of experience
Use Cases and Deployment Scope
I use Infosec IQ for Cybersecurity Awareness Training and for Phishing Simulation Campaigns. We are currently using the Infosec IQ platform to train around 4000 Metrolinx staff on various Cybersecurity Awareness related topics, such as social engineering, ransomware, business email compromise, etc. The Infosec IQ platform has provided exactly the type of education we were looking for since the content fits our business needs. The content is relevant and modern.
Pros
  • Overall training content
  • New just the facts series
  • Customer service
  • Development
Cons
  • The user experience could be simplified.
  • I feel like there are some complicated reporting functionalities.
  • I would really like ADA compliance for all content.
  • I wish the training content was more customizable.
  • The user experience of deploying phish campaigns could be a little less complicated.
Likelihood to Recommend
It provides a great content library, good customer service, and management is keeping up with the current trends. We, as an organization, were able to leverage many training modules and we felt like the majority of our business needs were addressed by management. Also, all our issues were resolved in a timely manner.
Infosec IQ Feature Ratings
Security Awareness Training (7)
70%
7.0
Training Content Library
90%
9.0
Multilingual Training Content
50%
5.0
Training Gamification
70%
7.0
Industry-Specific Security Training
80%
8.0
Individualized Security Training Plans
60%
6.0
Phishing Simulations
70%
7.0
Security Reporting
70%
7.0
Security (2)
75%
7.5
Role-based user permissions
60%
6.0
Single sign-on capability
90%
9.0
Return on Investment
  • We are able to train all staff with the current training content.
  • It provides deployment of phish campaigns.
Support Rating
8
Customization should be provided. Also, shorter turnaround times for different requests.
Usability
7
The overall usability is not bad. The platform is easy to navigate.
Professional Services
8
Solid professional services.
Contract Terms and Pricing Model
9
No. The contract terms are good.

Authenticity at its Best

Rating: 8 out of 10
Incentivized
April 05, 2022
VM
Vani Muraleedharan
IT Service desk
Manlift Group (Construction, 501-1000 employees)
Vetted Review
Verified User
Infosec IQ
1 year of experience
Use Cases and Deployment Scope
Infosec IQ ensures that our data devices like mobile/registered resources are secured from piracy, phishing, spoofing, etc. This ensures authenticated logins by alternate security set up /MFA either through push notification or security questions pre-registered by authenticated users while signing in for the first time. I recommend it to all organizations for safe and trusted data access.
Pros
  • Data safety
  • Trusted entry/logins
  • Registered resources
Cons
  • Accessibility
  • Time of inactivity
Likelihood to Recommend
Well suited when a person joins my team that allows his or her registered access. Not recommended to have access when a person leaves the organization. His or her access has to be removed automatically based on the last login date.
Infosec IQ Feature Ratings
Security Awareness Training (8)
52.5%
5.3
Training Content Library
70%
7.0
Multilingual Training Content
N/A
N/A
Training Gamification
N/A
N/A
Industry-Specific Security Training
70%
7.0
Individualized Security Training Plans
70%
7.0
Phishing Simulations
70%
7.0
Security Reporting
70%
7.0
Integration with Security Tech Stack
70%
7.0
Security (2)
80%
8.0
Role-based user permissions
80%
8.0
Single sign-on capability
80%
8.0
Return on Investment
  • Safety
  • Authenticity
  • Reduce fraud logins
Support Rating
8
The training library content is helpful while the professional system ensures secure and trusted access within an organization based on teaching about data safety, no fraud access, and, mail spoofing.
Usability
8
It is very user-friendly and has easy registration with minimal fuss. The lockout time could be improved. It also has a great library and training programs that provide the best support to report fraudulent actions.
Professional Services
8
They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
Contract Terms and Pricing Model
6
More licenses.

Great product, fantastic support and service.

Rating: 10 out of 10
Incentivized
March 23, 2022
Verified User
Administrator in Information Technology
Education Management Company, 1001-5000 employees
Vetted Review
Verified User
Infosec IQ
4 years of experience
Use Cases and Deployment Scope
We currently use INFOSEC IQ for staff training requirements and will be adding student support at some point soon. We have found our click rate has steadily gone down since using INFOSEC IQ.
We are also finding a higher percentage of staff reporting emails to us since starting this program (both real and simulated phishing emails).
Pros
  • There is a wide array of video styles to fit all kinds of training needs.
  • INFOSEC IQ are very good at working with us to get the most of their product within our needs.
  • Customizing or creating our own phishing templates is easy to do.
  • Support is top notch!
  • We can use the content off line with our SCORM for yearly training requirements
Cons
  • We have internal issues with certain wording (Training, Courses, and such). There are some landing pages where we cannot customize and change those words. We have found work arounds.
Likelihood to Recommend
We use some of the videos from INFOSEC IQ for our staff's yearly training requirements. We also use videos on a monthly basis with our security SharePoint page for monthly news and updates. Currently, we utilize one of INFOSEC IQ's yearly plans to send out a monthly bulletin email and then do monthly phishing campaigns based on the topic of the month.
Infosec IQ Feature Ratings
Security Awareness Training (8)
51.25%
5.1
Training Content Library
80%
8.0
Multilingual Training Content
N/A
N/A
Training Gamification
80%
8.0
Industry-Specific Security Training
80%
8.0
Individualized Security Training Plans
80%
8.0
Phishing Simulations
90%
9.0
Security Reporting
N/A
N/A
Integration with Security Tech Stack
N/A
N/A
Security (2)
N/A
N/A
Role-based user permissions
N/A
N/A
Single sign-on capability
N/A
N/A
Return on Investment
  • Our phish rate has dropped drastically since using INFOSEC IQ.
  • The rate of staff reporting not only our simulated phishing emails, but real phishing or suspicious emails is increasing as well.
  • We are getting more conversation happening around cyber security.
Support Rating
10
Whenever I have a question or an issue, I send a support request through my company portal login, and support usually gets back to me within a very quick timeline. Amazing support!
Usability
8
There are a few customizations we would like to be able to do to some of the landing pages for our staff. We require specific wording around the concept of "training" so as to avoid issues with staff looking for time off to complete "training" and "courses"
Professional Services
10
We would have used services to originally configure our setup and that went very smoothly.
Contract Terms and Pricing Model
10
We are currently in our second 3-year subscription and the process, cost, and service are great.
Users and Roles
3600
We currently have over 3,600 staff to who we send simulated phishing emails to as well as we utilize material from Infosec IQ to share information with our staff.
Support Headcount Required
1
At the moment, just one staff member creates and monitors various campaigns.
Business Processes Supported
  • Simulated phishing
  • On going security awareness
  • Yearly security training requirement in security awareness
Innovative Uses
  • We have used some content on our own Sharepoint (behind a login) page.
  • The SCORM service is good for our yearly staff training needs.
Future Planned Uses
  • We are still working on implementing the reporting from staff to Infosec (we had two email systems to support in the past and did not want to do that at the time).
  • We are looking to involve teachers and their class of students to enhance awareness with our students.
Likelihood to Renew
10
We just renewed for another 3 years
Other Software Used
Microsoft Sentinel (formerly Azure Sentinel), Microsoft Defender for Cloud Apps (formerly Microsoft Cloud App Security), Microsoft Azure Active Directory
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
  • Product Usability
Being an education organization cost is an important factor when we evaluate products. Infosec IQ met our needs at a cost we could handle.
Evaluation Lessons Learned
We evaluated 4 different vendors when we first looked at this service 4 years ago. I still stand by the decision we made to go with Infosec IQ.
Alternatives Considered
It has been a while since I evaluated the other products that I cannot recall all of the other ones (one was Knowb4). I do know for the most part all of them pretty much did the same overall thing, while some had features others did not. In the end, the price, support and satisfaction of the product demo made INFOSEC IQ our choice.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Implementation Issues
  • From what I can remember, our main issues have always been internal. Needing to get permission to run campaigns from various unions and employee groups. The setup of Infosec IQ itself went very well.
Implementation Rating
10
Support before, during, and after was and is fantastic!
Premium Support
I do not recall doing that so I do not think we did.
Exceptional Examples of Infosec IQ Support
When I was first testing the report email feature with both Google and O365, they were amazing in helping me get things figured out.
Easy Tasks
  • Setting up the various campaigns are a snap
  • Creating or modifying email templates are fairly easy to do
  • Downloading various supporting posters and material
Difficult Tasks
  • Customizing staff landing pages could use a bit more flexibility

Great tool for baseline cyber training across the company

Rating: 9 out of 10
Incentivized
March 18, 2022
Verified User
Vice-President in Information Technology
Information Technology & Services Company, 51-200 employees
Vetted Review
Verified User
Infosec IQ
1 year of experience
Use Cases and Deployment Scope
Employee training for all employees to provide baseline training on cyber security. We use it as a solution to centrally manage IT training and awareness, as well as Phishing simulation/testing.
Pros
  • Facilitates training modules
  • Provides good pre-built training courses
  • Tracking and reporting of progress
  • Simulated phishing scenarios
Cons
  • Wish could integrate more closely into our internal network (so people don't need to go to another 3rd party site to use it).
  • More reminders to users to complete their training
  • Offer services to manage the platform each month for us
Likelihood to Recommend
Well suited to provide baseline cyber training for employees, centrally and globally. It is an effective tool to run phishing simulation scenarios against users and track performance. It is well suited for dispersed users that have little-to-no experience or formal training in information security. Also want to be able to test users' ability to spot phishing.
Return on Investment
  • Employees are reporting suspicious emails now to IT
  • Employees are very skeptical for any 3rd party emails
  • Employees have better respect for IT provisions and controls.
Support Rating
8
Have been responsive to any questions. Haven't needed too serious of support so far. I do not believe we have fully used the full offering of Infosec to the level we should yet. Support tries to get us to do more but we have been challenged to have the time to do more with it.
Usability
9
Have found it to be quite user-friendly. Users do not have issues that they report on. The administrative side has been fairly straightforward, although I wish we could 'hound' users more about completing their training. The phishing simulation has probably been the best tool to evaluate the skills of users, and they take it quite well when they get 'caught'.
Professional Services
0
Do not use.
Contract Terms and Pricing Model
10
Easy to justify the cost for the value. This is a relatively small cost-per-user amount compared to the relative costs of almost any time of security incident. It is also much more practical than any type of in-person or internally-developed training tool. It would cost us much more internally to develop the content ourselves.
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