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Infrascale

Infrascale

Overview

What is Infrascale?

The Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.

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Learn from top reviewers

Infrascale Platform - The All In One Backup Solution That Makes Your Life Easier!

Rating: 10 out of 10
December 3, 2022
IncentivizedVetted ReviewVerified User
We utilize an Infrascale Platform device at our main location for VMWare server backups - as well as a cloud-managed device for off-site backup replication. Infrascale Platfor...
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Verified user
Administrator
Infrascale3 years of experience

The Best MSP Back-Up Solution

Rating: 8 out of 10
August 14, 2019
IncentivizedVetted ReviewVerified User
Infrascale Platform is a great backup solution that provides both the software and storage under one roof at some of the cheapest rates in the business. You buy data in pools ...
Continue reading
Daniel Cauley
Partner - Engineering
Co-Owner
Dawn till Dusk Tek
Infrascale1 year of experience

Infrascale: a good choice for disaster recovery

Rating: 8 out of 10
January 31, 2019
IncentivizedVetted ReviewVerified User
We are using the Infrascale Platform for disaster recovery which includes a full VMware virtual server environment backup. We have an onsite device, provided to us by Infrasca...
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Vin Campbell
Director - Information Technology
IT Director
Sahadi Fine Foods
Infrascale1 year of experience
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Product Details

What is Infrascale?

Infrascale provides comprehensive data protection solutions, specializing in backup and disaster recovery. Their offerings include cloud-based backup, disaster recovery as a service (DRaaS), and SaaS Backup designed to safeguard critical data and ensure business continuity.

Infrascale Features

  • Supported: Ransomware Protection
  • Supported: Unlimited versioned, restoration
  • Supported: Workforce Management
  • Supported: Remote restore
  • Supported: Monitoring and reporting

Infrascale Integrations

Infrascale Competitors

Infrascale Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, VMWare, Hyper-V
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(10)

Reviews

(1-3 of 3)
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Infrascale Platform - The All In One Backup Solution That Makes Your Life Easier!

Rating: 10 out of 10
Incentivized
December 03, 2022
Verified User
Vetted Review
Verified User
Infrascale
3 years of experience
Use Cases and Deployment Scope
We utilize an Infrascale Platform device at our main location for VMWare server backups - as well as a cloud-managed device for off-site backup replication. Infrascale Platform makes it VERY easy to take backups at the VMWare level so that you don't have to deal with backing up within a Windows-Based environment.
Pros and Cons
  • Backing Up At The Virtualization-Level of a server environment
  • Email notifications built-in, allowing you to know when backups have failed - or if there's a firmware update available for the box
  • Backup Replication to off-site hosted appliance
  • Customer service is ALWAYS immediately responsive. Never have to wait more than an hour to hear back once a ticket is submitted
Likelihood to Recommend
The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
Most Important Features
  • On-site and remote device storage
  • Managed equipment
  • Ease of backup restoration to original hardware or to a different location
  • Email notifications for several different types of events
  • Support available 24/7 - with fast response times
Infrascale Feature Ratings
Return on Investment
  • It has freed up an incredible amount of my time - as far as managing our backups goes.
  • Email notifications bring important notifications to my attention immediately
  • Infrascale Platform is always providing updates to its software - which can be installed when it's convenient for me.
Alternatives Considered
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
Other Software Used

The Best MSP Back-Up Solution

Rating: 8 out of 10
Incentivized
August 14, 2019
DC
Daniel Cauley
Co-Owner
Dawn till Dusk Tek (Information Technology and Services, 1-10 employees)
Vetted Review
Verified User
Infrascale
1 year of experience
View profile
Use Cases and Deployment Scope
Infrascale Platform is a great backup solution that provides both the software and storage under one roof at some of the cheapest rates in the business. You buy data in pools and separate them out to the computers as you want. All this is done under software that you completely white label, so your client doesn't know it is all being done under Infrascale.
Pros and Cons
  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
Likelihood to Recommend
Well suited to backing up your clients in all segments across all platforms. From legal, to health, to banking or endpoints. There is no solution that Infrascale Platform can't cover. All can be white-labeled and it's easy to deploy at a good, stable price. You can also use it to back up VMs, and it does 15-minute full disaster recovery while protecting against ransomware.
Infrascale Feature Ratings
Return on Investment
  • Reduced backup costs.
  • HIPAA compliant. Allowed us to gain business in the medical field.
  • CIP compliant. Gained business in the financial field.
Usability
10
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Support Rating
9
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Alternatives Considered
It's a little more expensive than Backblaze, and with Backblaze you have to use third-party apps for automatic backups.
Infrascale is less expensive than Google Cloud Storage and AWS Backup, and also cheaper than Microsoft Azure if all you need is a backup and disaster recovery platform for your data that includes good ransomware protection.
Other Software Used

Infrascale: a good choice for disaster recovery

Rating: 8 out of 10
Incentivized
January 31, 2019
VC
Vin Campbell
IT Director
Sahadi Fine Foods (Retail, 11-50 employees)
Vetted Review
Verified User
Infrascale
1 year of experience
View profile
Use Cases and Deployment Scope
We are using the Infrascale Platform for disaster recovery which includes a full VMware virtual server environment backup. We have an onsite device, provided to us by Infrascale, that we can spin up should our VMware host servers go down and that device is mirrored to the Infrascale Cloud Center where we can spin up our virtual servers there, and/or have the cloud device shipped to us overnight for onsite deployment.
Pros and Cons
  • Makes consistent, verifiable onsite backups of our corporate data.
  • Makes consistent, verifiable offsite backups of our corporate data
  • Plays very nice with VMware, the infrastructure we currently use
Likelihood to Recommend
Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Infrascale Feature Ratings
Return on Investment
  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
Alternatives Considered
I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
Other Software Used
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