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Infrascale

Score10 out of 10

10 Reviews and Ratings

What is Infrascale?

The Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.

Infrascale Platform - The All In One Backup Solution That Makes Your Life Easier!

Use Cases and Deployment Scope

We utilize an Infrascale Platform device at our main location for VMWare server backups - as well as a cloud-managed device for off-site backup replication. Infrascale Platform makes it VERY easy to take backups at the VMWare level so that you don't have to deal with backing up within a Windows-Based environment.

Pros

  • Backing Up At The Virtualization-Level of a server environment
  • Email notifications built-in, allowing you to know when backups have failed - or if there's a firmware update available for the box
  • Backup Replication to off-site hosted appliance
  • Customer service is ALWAYS immediately responsive. Never have to wait more than an hour to hear back once a ticket is submitted

Cons

  • Honestly, none come to mind. We've been very happy with their service and support provided.

Most Important Features

  • On-site and remote device storage
  • Managed equipment
  • Ease of backup restoration to original hardware or to a different location
  • Email notifications for several different types of events
  • Support available 24/7 - with fast response times

Return on Investment

  • It has freed up an incredible amount of my time - as far as managing our backups goes.
  • Email notifications bring important notifications to my attention immediately
  • Infrascale Platform is always providing updates to its software - which can be installed when it's convenient for me.

Alternatives Considered

EaseUS Todo Backup and Symantec Ghost Solution Suite

Other Software Used

Wasp Inventory, GoGuardian Admin, Acronis Advanced Backup

Infrascale: a good choice for disaster recovery

Pros

  • Makes consistent, verifiable onsite backups of our corporate data.
  • Makes consistent, verifiable offsite backups of our corporate data
  • Plays very nice with VMware, the infrastructure we currently use

Cons

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.

Return on Investment

  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.

Alternatives Considered

Axcient and Code42 (formerly CrashPlan)

Other Software Used

Code42 (formerly CrashPlan), Axcient, Microsoft Office 365, Microsoft 365 Business, QuickBooks Online, Accounting by Wave

The Best MSP Back-Up Solution

Pros

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.

Cons

  • More expensive than Backblaze

Return on Investment

  • Reduced backup costs.
  • HIPAA compliant. Allowed us to gain business in the medical field.
  • CIP compliant. Gained business in the financial field.

Usability

Alternatives Considered

Backblaze, AWS Backup, Microsoft Azure and Google Cloud Storage

Other Software Used

AWS Backup, Google Cloud Storage, Backblaze, Microsoft Azure