Overview
What is Infrrd?
Infrrd is a cloud-based AI platform with three fundamental capabilities:1. Computer vision which makes sense of large volumes of images to describe what's in them2. Natural Language processing which makes sense of large volume of text coming from contracts, documents, customer conversations etc.…
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- Setup fee required
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Infrrd?
Infrrd is a cloud-based AI platform with three fundamental capabilities:
1. Computer vision which makes sense of large volumes of images to describe what's in them
2. Natural Language processing which makes sense of large volume of text coming from contracts, documents, customer conversations etc.
3. Predictive modelling which tries to predict what might happen in the future based on what has happened in the past (and supports the above two capabilities).
The company offers packaged solutions using these capabilities and customizes their solutions to the customer's use case.
Infrrd Features
- Supported: Image Recognition & Classification
- Supported: NLP Driven Unstructured Data Analytics
- Supported: Behavioral Data Driven Intelligence
- Supported: Search engine powered by the above 3 capabilities
Infrrd Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | United States, Australia, New Zealand, Europe, India |
Supported Languages | English, French, German, Dutch, Spanish |
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Infrrd's IDP solution has been widely used across various departments and processes, including Accounts Payable (AP), expense reimbursements, tax returns, and claims. Many users have reported seeking a cost-effective and low-maintenance invoice capture solution, and Infrrd's OCR solution has provided optimal value for their needs. The solution has enabled users to automate manual data entry work for RFP documents, allowing them to focus more on valuable tasks. Clients have found it especially useful for uploading receipts.
However, some users have reported poor experiences with the sales team, requiring a lot of pushing to get technical help. Some users do not recommend the company for OCR requirements because the API is slow to respond, and scanned receipts or invoices were only 70% accurate, requiring manual correction of details. Despite these issues, users found that image quality and size can be improved to strike the best balance of speed and accuracy.
Overall, Infrrd's IDP solution has been useful for making sense of accounts payable data coming from expense receipts and invoices while saving time and effort associated with manual data entry.
Efficient OCR technology: Users have praised Infrrd's OCR technology for its speed and efficiency in automating workflows. Several reviewers have stated that the solution eliminates bottlenecks created by manual data entry, unlocks data from complex documents, and provides accurate extraction of details from receipts and invoices.
Reliable customer support: The Infrrd team has been helpful and responsive to users' needs, guiding them through their journey with the product. Reviewers have appreciated the team's willingness to assist in integration into existing systems.
Accurate data extraction: Infrrd's AI OCR solution distinguishes itself in the marketplace by providing machine learning capabilities that achieve high levels of extraction accuracy. Several users have commented on how impressed they are with its ability to extract even difficult-to-read details such as stamps, handwritten notes, and complex table layouts.
Limited Data Review UI: Some reviewers have noted that the Data Review UI is not very user-friendly and needs to be redesigned.
Difficult Integration with Postman: Several reviewers found it difficult to test the software using Postman, which caused delays in their projects. Additionally, some were frustrated by the release of a new API version without proper notification or warning.
Areas for Improvement: While the software works well with data volume, there are areas for improvement such as logo recognition, extended multi-language support, and multi-region tax recognition.