TrustRadius Insights
Ingeniux CMS is being widely used by various departments on university campuses for effectively managing and updating their websites. …
Overview
What is Ingeniux CMS?
Ingeniux is a provider of web content management and digital experience software. The vendor states their solutions are built to enable organizations to orchestrate the entire customer experience – from acquisition through to support and service – on any device, application, or website.…
Recent Reviews
Popular Features
- Role-based user permissions (7)9.191%
- Admin section (6)9.191%
- Publishing workflow (7)8.383%
- Page templates (7)7.474%
Pricing
N/A
Unavailable
What is Ingeniux CMS?
Ingeniux is a provider of web content management and digital experience software. The vendor states their solutions are built to enable organizations to orchestrate the entire customer experience – from acquisition through to support and service – on any device, application, or website.…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.ingeniux.com/products/cms/pr…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
1 person also want pricing
Alternatives Pricing
What is SharePoint?
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
What is Wix?
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Ingeniux CMS?
Ingeniux is a provider of web content management and digital experience software. The vendor states their solutions are built to enable organizations to orchestrate the entire customer experience – from acquisition through to support and service – on any device, application, or website. Ingeniux CMS is designed to manage and deliver modern websites, customer support portals, online communities, and other customer touchpoints.
The vendor further states Ingeniux builds content management software with a focus on content itself, believing in intelligent “structured” content, and design software to enable content reuse, true mobile and multi-channel content delivery, and insightful content discovery. Their content-as-a-service capabilities deliver content into web and mobile applications, and other key channels.
Ingeniux software is available as a fully managed software service or an on-premise application. Their team offers service and support to customers worldwide.
They invite readers to learn more at https://www.ingeniux.com.
Ingeniux CMS Features
Web Content Creation Features
- Supported: WYSIWYG editor
- Supported: Code quality / cleanliness
- Supported: Content versioning
- Supported: Admin section
- Supported: Page templates
- Supported: Mobile optimization / responsive design
- Supported: Publishing workflow
- Supported: Content scheduling
Web Content Management Features
- Supported: Internal content search
- Supported: Content taxonomy
- Supported: SEO support
- Supported: Browser compatibility
- Supported: Bulk management
- Supported: Page caching
- Supported: Availability / breadth of extensions
- Supported: Community / comment management
- Supported: Import / export
- Supported: Website analytics
Platform & Infrastructure Features
- Supported: API
- Supported: Internationalization / multi-language
Security Features
- Supported: Role-based user permissions
- Supported: Multi-factor authentication
- Supported: User-level audit trail
- Supported: Version history
- Supported: Simple roll-back capabilities
CMS programming language or framework Features
- Supported: .NET
Ingeniux CMS Screenshots
Ingeniux CMS Video
Why Ingeniux CMS
Ingeniux CMS Competitors
Ingeniux CMS Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | No |
Frequently Asked Questions
Reviewers rate Role-based user permissions and Admin section and Community / comment management highest, with a score of 9.1.
The most common users of Ingeniux CMS are from Mid-sized Companies (51-1,000 employees).
Ingeniux CMS Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 15% |
| Mid-Size Companies (51-500 employees) | 35% |
| Enterprises (more than 500 employees) | 50% |
Comparisons
Compare with
Reviews and Ratings
(12)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Ingeniux CMS is being widely used by various departments on university campuses for effectively managing and updating their websites. Users have found the CMS to have a user-friendly interface, making it easy to learn and navigate. With Ingeniux CMS, users are able to quickly publish important notices, link to active directory and other user management systems, and efficiently organize content. For instance, the Communications and Marketing Department relies on Ingeniux CMS to manage the public website of the university. They have approximately 90 users who have access to update specific sections of the website, while being overseen by CMS managers.
Moreover, Ingeniux CMS has also gained popularity among web development agencies working with clients in higher education and tourism sectors. These agencies utilize the CMS for designing and developing websites, benefiting from its seamless integration with static websites. In fact, Ingeniux CMS has been a trusted tool for web development agencies since 2011. Additionally, companies find it suitable for generating a CMS for products as it provides essential features like documentation, feedback, and commenting functionalities. The integration of Ingeniux CMS with Google Analytics allows businesses to efficiently track website performance.
Furthermore, the versatility of Ingeniux CMS was evident when it was used recently to develop a customized CMS for product documentation. This implementation resulted in a successful launch and received positive feedback from employees. They appreciate the centralized site structure along with its robust search and filter capabilities. Moreover, the inclusion of features like feedback and commenting further enhances collaboration and ensures smooth communication among stakeholders.
Notably, Morgan State University has chosen Ingeniux CMS as their go-to content management system for their website. The flexibility and security offered by the CMS make it an ideal solution for managing content across different roles within the institution. Similarly, government universities have also recognized Ingeniux CMS as the best solution for efficiently managing their extensive content libraries. Overall, users across various industries have found diverse use cases for Ingeniux CMS, leveraging its user-friendly interface and feature-rich functionalities to effectively manage website content.
Easy Content Organization: Many users have found the drag and drop feature in the site tree to be extremely helpful in organizing content, making it easy to place pages where they want them to live. Some reviewers appreciate that Ingeniux CMS abstracts away confusing elements found in other CMSs, providing users with the necessary tools to build out their content.
Flexible and Powerful Templates: Users praise the PageBuilder tool in Ingeniux CMS for its versatility and wide range of components and widgets available for creating powerful templates. They also highlight the advantage of easily integrating static code into the CMS. Several reviewers value the ability to add content to existing templates efficiently.
Intuitive Navigation and User-Friendly Interface: Many users find Ingeniux CMS user-friendly, with simple and intuitive navigation to pages. Reviewers appreciate that formatting content in the CMS is straightforward, with an option to use HTML if desired. This allows more people to perform their tasks without extensive training.
Functionality Overwhelming: Some users have found the functionality of the CMS overwhelming, particularly for new users. They feel that there is a steep learning curve and it can be difficult to navigate and utilize all of its features effectively.
Lack of Developer Support: Several reviewers have mentioned that the lack of developer resources and online communities makes it challenging for developers to find support and answers to their questions. This can lead to delays in development or troubleshooting issues.
Insufficient Documentation: Many users have expressed frustration with the documentation provided by the CMS. They feel that it is insufficient for getting a developer up and running, especially when compared to other CMS options. This lack of comprehensive documentation can hinder efficient usage of the system.
Users commonly recommend Ingeniux as a reliable content management system and partner for companies in search of one. They suggest having Ingeniux handle the initial build-out of a new site to ensure that standards and best practices are implemented. Users appreciate the flexibility and ability to customize features offered by Ingeniux, which makes it a solid choice for a CMS. Despite acknowledging that there are cheaper alternatives available, users still consider Ingeniux to be a good option. Furthermore, users highly recommend consulting with Ingeniux for higher education purposes and finding a development partner with experience in working with Ingeniux.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
February 03, 2016
Small Company, Great Customer Service
Ingeniux CMS allows the Communications and Marketing Department to manage the public website, a virtual window into this university. Approximately 90 users have access to update certain portions of the website. Two CMS managers oversee and approve their edits while also providing regular training, insight, and best practices to ensure a high-quality visitor experience and consistent web standards.
- Customer Service. Ingeniux is a relatively small CMS company, and that's its strongest asset.
- Training. Their trainers are the best in the business. They break down areas that are hard to understand into manageable pieces. Training for CMS Administrators was one of my best professional experiences.
- Specialization in higher ed. It's nice to have a company that knows what they're doing. In the realm of higher ed, the visitor experience is very different from selling a physical product, and IGX recognizes that, adjusting their CMS accordingly.
- User Interface. It could use a refresh.
- More online resources. The most recent Admin manuals, training or how-to videos/screencasts, etc.
73.75%
7.4
68%
6.8
85%
8.5
100%
10.0
N/A
N/A
- Best User Management. Workflows and permission levels have changed my life. With over 90 users, I have my hands full. But with layered permissions, I can let some advanced users have more leeway while keeping tabs on users who have limited knowledge.
- Fast mobile development. We asked IGX for mobile and got a very fast turn-around (in a matter of weeks).
- Datatel,WordPress
Datatel is riddled with problems, from customer service to integration with other products.
Wordpress doesn't seem to be a robust product.
Wordpress doesn't seem to be a robust product.
90
People who use the CMS are either faculty or staff (ranging from administrative assistants to program directors).
2
Our Webmaster (Director of Online Strategy and Web Applications) has a computer science degree and the Director of Online Content and Training has an English degree and a master's degree in Organizational Leadership. The Webmaster must be nimble, have forecasting abilities, and be the overall gatekeeper. The content manager must be highly-skilled in language and organizational ability. If this person also trains Users then communication and teaching skills must be at the top of the Must-Have list.
- User Management
- Content Creation and Management
- Website Management
- Don't know
No
There are no levels of support. Everyone receives the same amount of excellent customer service.
Yes
Absolutely. I simply send an email and a ticket gets created. Within minutes I receive an email or phone call confirming the issue. Oftentimes a Webex is created to further diagnose the problem.
Since I am an administrator, I work with this product on multiple levels. If there are bugs on a new release, I tend to find them. That has never been an issue for IGX. They are happy to work through these little puzzles with me. And they're persistent! If a bug/issue doesn't render the first couple times of trying, we work together over the possible solutions or causes. They are a true pleasure to work with; sometimes I wish there were MORE problems so I could be in touch with them more frequently!