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InMotion Hosting has been embraced by many users as a reliable and customer-friendly option for web hosting and email service. Customers …
Starting at $2.49 per month
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What is InMotion Hosting?
InMotion Hosting presents itself as a web hosting company that boasts the latest enterprise building tools, technology, and professional expertise to speed business growth. They state their 24/7/365 U.S.-based customer service experts respond to call, chat, or email anytime.Offering what…
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Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.inmotionhosting.com/shared…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $2.49 per month
Product Demos
InMotion Hosting Review (2023) ❇️ Speed Test, Live Demo & My Honest Web Hosting Recommendation
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Inmotion Hosting Review 2022 - Fastest Affordable Hosting? Pros & Cons & Details of Inmotion Hosting
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InMotion Hosting Review [2023]
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is InMotion Hosting?
InMotion Hosting presents itself as a web hosting company that boasts the latest enterprise building tools, technology, and professional expertise to speed business growth. They state their 24/7/365 U.S.-based customer service experts respond to call, chat, or email anytime.
Offering what they describe as a fast and easy website hosting and technology solutions with all the essential features a small business or a brand new website needs to be at its best, InMotion states their services comes with 99.99% uptime, free SSL, 1-click WordPress installs, and a free domain for a year. They further state their servers sit in highly secured data centers offering maximum uptime, top-notch hack and malware security.
InMotion Hosting Features
- Supported: 24/7/365 Customer Service
- Supported: UltraStack Infrastructure
- Supported: Managed & Unmanaged Plans
- Supported: cPanel & WHM Tools
- Supported: Web Design Services
- Supported: Free SSL Certificates
- Supported: Free Domain Name or Domain Transfer on Most Plans
- Supported: Up to 90-Day Money-Back Guarantee
- Supported: High-Availability Servers
- Supported: Free/Discounted Hosting for Students & Educators
- Supported: Web Hosting Affiliate Program
InMotion Hosting Video
This is InMotion Hosting - A Look Inside Our Company, Culture, and Services
InMotion Hosting Integrations
- WordPress
- cPanel
- Google Workspace
- BoldGrid
InMotion Hosting Competitors
InMotion Hosting Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | No |
Frequently Asked Questions
InMotion Hosting starts at $2.49.
Reviewers rate Support Rating highest, with a score of 1.
The most common users of InMotion Hosting are from Small Businesses (1-50 employees).
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(10)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
- Cons
InMotion Hosting has been embraced by many users as a reliable and customer-friendly option for web hosting and email service. Customers have migrated their websites and clients from previous hosting companies, finding InMotion Hosting to be a dependable solution. This product caters to the needs of businesses and individuals alike, accommodating multiple websites and email accounts. It has become the preferred choice for those seeking an affordable and scalable solution for hosting websites and database resources.
In addition to its broad appeal, InMotion Hosting offers specialized features that cater to specific use cases. For instance, it excels in hosting server-intensive applications by allowing users to allocate memory and CPU resources to each client as needed. This makes it a top choice for businesses requiring a robust environment for their applications. Moreover, InMotion Hosting's managed VPS server option has proven invaluable for a residential real estate brokerage that relies on it to host their website.
While many users have had positive experiences with InMotion Hosting, there have been instances where customers encountered challenges. Some have reported difficulties with migrating their websites, while others have experienced issues with a buggy platform. These incidents led to frustration and negative experiences for these users. Additionally, the support team has faced criticism for being unhelpful and snarky, often redirecting users to billing without providing adequate assistance. Despite these drawbacks, InMotion Hosting remains a popular choice for hosting websites and consolidating online services in one place.
Great Customer Service: Reviewers appreciate the readily available and helpful customer service provided by the company. Multiple users have mentioned that the support team is friendly, knowledgeable, and prompt in their responses.
Ease of Use with Familiar Tools: Some users find it convenient that the company offers WHM and CPanel management tools, which they were already familiar with before switching. This familiarity adds to the ease of use for managing their hosting services.
Affordable with Excellent Technical Support: Several reviewers consider the service to be of great value due to its low cost, ease of use, and excellent technical support. They commend the support team for their assistance and highlight the affordability of the service.
Isolated Server Issues: Some users have mentioned experiencing extended down-times and site restorations due to isolated server issues. These incidents have caused inconvenience and frustration for the affected customers.
Long Wait Time for Chat Support: Several reviewers have expressed dissatisfaction with the wait time for chat support, stating that they had to wait longer than 15 minutes on some occasions. This has led to delays in getting their issues resolved promptly.
Outdated Aesthetics of Website: Some users have commented that the aesthetics of the website feel somewhat outdated. They believe that a more modern and visually appealing design would enhance their overall experience.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
October 09, 2023
You think you are saving money, but you are wrong. In my experience, in the long run InMotion Hosting WILL cost you more
We are using it for website hosting. Unfortunately, in my opinion, it is extremely sub par. We wanted to upgrade to their VPS services as this seemed like a great choice and USUALLY staying with your hosting company makes everything easier.
BOY WAS I WRONG. Its been nothing but a mess. Sales said migration was included. Haha, joke on me, included int he fact that I can migrate the site myself, they won't help at all. Then their platform i is extremely broken. In my experience, it is buggy, and doesn't work as it should, and their support articles that their chat people love to send you are incomplete.
In my experience, the support team gets snarky with you fast, loves to push you to billing (so yes, they seem cheaper then much better options like Cloudways but in the end they are actually way more expensive because of the time it takes to deal with their support, bad UI/UX and bugs).
BOY WAS I WRONG. Its been nothing but a mess. Sales said migration was included. Haha, joke on me, included int he fact that I can migrate the site myself, they won't help at all. Then their platform i is extremely broken. In my experience, it is buggy, and doesn't work as it should, and their support articles that their chat people love to send you are incomplete.
In my experience, the support team gets snarky with you fast, loves to push you to billing (so yes, they seem cheaper then much better options like Cloudways but in the end they are actually way more expensive because of the time it takes to deal with their support, bad UI/UX and bugs).
- In my experience, being snarky
- In my experience, lying to get the sale (or almost lying but not really lying)
- In my experience, blaming the customer
- In my opinion, UI/UX
- In my experience, being decent
- In my experience, removing bugs
- In my experience, not saying anything to get the sale
- In my experience, realizing your customer support team IS your sales team
- VPS
- Customer Support
- Extremely negative ROI
- In my experience, a complete waste of time
I selected them 10 years ago so decided it must be easier to stick with them. Boy was I wrong. I think Cloudways blows them out of the water. Don't use InMotion Hosting or be warned. You get what you pay for. In my opinion, their support is lacking and they just want to bill you for every little thing.
I will be recommending anybody on InMotion Hosting I work with to move to Cloudways. In my opinion, it's not worth the time and energy for the small savings.
I will be recommending anybody on InMotion Hosting I work with to move to Cloudways. In my opinion, it's not worth the time and energy for the small savings.
No, I'm not spending more money with them.
Yes
No
February 18, 2020
inMotion Hosting keeps my websites moving!
I use inMotion Hosting to host all of my Virtual Private Server websites. If I have a client with a server intensive application, inMotion Hosting is the host I use to implement the project. The VPS hosting allows me to carve resources out in a customized way to allot memory and CPU resources to each client as needed.
- Reliability - never had downtime to this point.
- Fast response - chat support is usually within 10 minutes.
- inMotion Hosting shared hosting is limited in I/O but this isn't advertised.
- First line of tech support could be a little more technically trained.
- VPS hosting allows multiples sites on the same server, saving money.
- VPS site speed is incredibly fast.
inMotion shared hosting has not been as reliable as HostGator due to the aforementioned I/O limitations. inMotion VPS hosting is much more affordable than HostGator. I've found inMotion customer support to be much more reliable and responsive than HostGator at every level. inMotion VPS management is very easy to use for controlling the backend of the VPS environment.
December 20, 2019
InMotion - The Honeymoon Period Doesn't Last Forever
We used InMotion in order to host our website and database resources. As a hosting solution, we found it affordable and much better than our previous hosting solution. It helped us scale our business while being able to reasonably meet the needs of our customers which was a big win initially, however the honeymoon period didn't last very long and we eventually faced a lot of hardships with our decision to use InMotion.
- Affordable.
- Great support team.
- Reliable hardware.
- Availability of advanced technical support.
- Positive: Helped us scale initially.
- Positive: Issues we faced were responded to relatively quickly, making setup an easier process.
InMotion is great if you're looking for a quick dedicated hosting solution for your needs. It's great in terms of having fixed costs for your hosting needs. However it hits a ceiling once you grow past a certain point. That's where solutions like AWS and Azure are much better and reliable, but entirely depend on how quickly your service scales. With a pay-as-you-go solution, they're designed to help companies grow, but it can be difficult to project costs. They also provide a lot more actionable data that helps Dev ops move quickly in case of any unforeseen issues.
August 31, 2018
InMotion Hosting: An Affordable Solution for Every Business
Score 9 out of 10
Vetted Review
Verified User
My business uses InMotion Hosting to host our website using a managed VPS server.
- InMotion cannot be beat when it comes to the value of the services and support provided.
- InMotion Hosting provides a reliable and stable hosting infrastructure.
- InMotion Hosting provides friendly, knowledgeable, and prompt customer support.
- InMotion Hosting needs to be somewhat more consistent and transparent with its pricing.
- InMotion Hosting provides my business an affordable way of hosting our website with outstanding technology at an affordable cost.
- InMotion Hosting essentially pays for itself in a short amount of time.
InMotion Hosting is ultimately more affordable and their customer support is superior to SiteGround
1
Executive/ Senior Management
1
Information technology and website development
October 10, 2017
Great Webhost Provider
I use inMotion for web hosting and email service. At peak consumption, I ran over 20 different websites with as many email accounts. My company is a residential real estate brokerage, so all of our websites are used for marketing purposes.
- Ease of use
- Low cost
- Great tech support
- Managing or deleting subscriptions could be made easier to use.
- Compared to other service providers, I spend less time managing our web presence because their system is so efficient.