Innovyne Managed Support Services

Innovyne Managed Support Services, offered by InnoVyne Technologies, is a solution designed to provide dedicated support and expertise for Sales Performance Management (SPM) and Enterprise Performance Management (EPM) solutions. According to the vendor, this product caters to organizations of all sizes, from small businesses to large enterprises, and is utilized by professionals in industries such as banking and finance, high-tech, retail, manufacturing, and healthcare. It aims to help sales, human resources, finance, executive management, and IT professionals optimize their performance and achieve their business objectives.

Key Features

Dedicated Support Team: According to the vendor, InnoVyne provides a team of experienced solution consultants who are well-versed in the company's SPM and EPM solutions. They perform approved system and configuration updates on behalf of the organization, aiming to ensure smooth operations and minimize disruptions.

Continuous Improvement: The vendor states that organizations can leverage the expertise of InnoVyne's industry experts to stay up-to-date with new features, best practices, and custom solutions. Through coaching, guidance, and troubleshooting support, they aim to enhance the user experience and improve sales results.

Flexible Programs: InnoVyne's managed services offering is said to be highly flexible, allowing organizations to tailor the support to their specific needs. The vendor claims to provide the necessary tools, personnel, and processes to help organizations operate efficiently and expand their solutions, enabling scalability and growth.

Quick On-boarding: According to the vendor, InnoVyne ensures a seamless on-boarding process by providing a dedicated support team and access to a teamwork portal for tracking updates, documents, and activities. The service is said to start promptly, aiming to ensure a smooth transition and protect the organization's investment.

Needs Assessment: InnoVyne reportedly begins by conducting a complementary discovery session to understand the organization's challenges, needs, and priorities. They work closely with the organization to determine the appropriate managed services plan, aiming to ensure the right level of support.

Implementation Services: According to the vendor, InnoVyne offers implementation services to assist organizations in leveraging their industry and technology expertise. Their experts aim to help shape a strategy, roadmap, and enterprise-wide implementation, aiming for a successful deployment of SPM and EPM solutions.

Training Services: InnoVyne provides comprehensive training services, according to the vendor, to empower organizations' teams with the knowledge and skills required to effectively utilize the SPM and EPM technology. The training is aimed at maximizing the benefits of the solutions and establishing a self-sustaining practice.