inRiver PIM Reviews

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Richard Peterson | TrustRadius Reviewer
February 24, 2020

inRiver makes our lives easier

Score 8 out of 10
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We are using inRiver PIM as our "One Source of Truth" for our product data for all of our digital initiatives. It is replacing a hodge-podge collection of Excel spreadsheets stored in a very silo-based SharePoint system that did not have a true owner and the freshness of the data was always in question when it was requested by our digital retail customers. inRiver has allowed us to put all of our content globally in one location and allow multiple people to edit and maintain the data but provide a single person to have ownership of the data mine.
  • It allows multiple users to be in the system at one time making updates.
  • It allows users that are globally based to have access to the data to make changes and keep it up to date.
  • When they say they have experience with the same retail partners that is true, but it was not in the same product category we are in so all connectors are still set up by us on a one-by-one basis. There was no economies of scale from their having experience with the same retail partners.
  • The process is very time consuming for our team to complete. You almost need to have this as a full-time job for one or more people until it is up and running.
It is a great high-end tool for large companies with huge product offerings. If you are a small to mid-sized company it may be a bit robust and pricey for you. You need to vet the product and its competitors completely before making a time and budget commitment of this size. It is a major undertaking and needs undivided attention by all involved.

I highly recommend using an outside integrator to manage the process for you. Do not try something of this magnitude by yourself.
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About inRiver PIM

inRiver PIM is a master data management platform from the Swedish company of the same name.

inRiver PIM Technical Details

Operating Systems: Unspecified
Mobile Application:No