TrustRadius Insights
Users have found that this product offers a comprehensive solution for managing and centralizing all product information in one place, โฆ
Overview
What is inriver PIM?
inRiver PIM is a master data management platform from the Swedish company of the same name.
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Product Details
- About
- Competitors
- Tech Details
What is inriver PIM?
Inriver's product information management (PIM) solution simplifies the process of getting better product information to market, faster. Inriver integrates with the user's tech stack to collect product data into a single source where there are then tools to store, enrich and automatically disseminate the important product details to e-commerce channels where customers can click 'add to cart'. Through an elastic-data model, inriver enables users to create relationships and hierarchies between products for cross-sell and upsell opportunities. The solution helps to get product content out to selling channels, but also closes the loop by continuously auditing the user's digital presence, to provide the peace of mind that products are consistently and accurately displayed at every customer touchpoint.
inriver PIM Video
Want to know more about inriver? Check out our inriver PIM at a glance video!
If you are interested in learning more about our product, check out: https://www.inriver.com/product/
Or if you'd like to talk to us https://www.inriver.com/about/contact/ we'd love to connect!
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inriver PIM Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(12)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found that this product offers a comprehensive solution for managing and centralizing all product information in one place, serving as a single source of truth. This has solved the problem of inconsistent data across channels and regions, ensuring consistent and accurate product information. The ability to quickly launch products with robust information has significantly improved speed to market, supporting the creation of digital catalogs for internal needs and customers. Users appreciate the flexibility and customization options provided by this product, enabling them to easily expand and make changes to categories and fields as needed. Additionally, the implementation of workflows has facilitated better control over each product's state, ensuring efficient management throughout its lifecycle.
Highly Customizable Platform: Users have found inRiver to be highly customizable to their business and product needs. Many reviewers have appreciated the dynamic and robust configuration options available in the platform, allowing them to tailor it specifically to their unique business requirements.
Efficient Asset Management: Users have praised inRiver for its efficiency in managing assets. They have liked the flexibility of the data model, which allows them to accommodate the growth and complexity of their product list. Several reviewers have mentioned that this feature has been instrumental in streamlining their asset management processes.
User-Friendly Interface: The user interface of inRiver has received positive feedback from users. They have found it to be intuitive and easy to navigate, with a helpful help center and a dedicated customer success team readily available for support. Many users appreciate the syndication function, which makes data output to all needed channels easy and manageable in daily operations.
Confusing and Difficult User Interface: Users have consistently found the user interface of inRiver confusing and difficult to navigate, resulting in challenges when trying to complete tasks efficiently. This sentiment is echoed by numerous reviewers who have expressed frustration with the complexity of the interface.
Lack of Task Functionality: Some users have reported that the task functionality in inRiver is not fully functional, as it lacks the ability to link required fields to a task. As a result, users are required to manually check and close tasks, leading to inefficiencies and potential errors in their workflow.
Limited Data Quality Capabilities: Reviewers have noted that the data quality capabilities in inRiver are considered simplistic and lacking. Many users find themselves resorting to Excel skills for more robust data quality audits, highlighting a need for improvement in this area.
Users commonly recommend the following for inriver:
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Test competitors and load real data: Many users suggest testing competitors and loading real data to determine if inriver is the right fit for their needs. This allows them to assess the software's capabilities and make an informed decision.
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Establish a direct relationship with inriver: Users recommend directly engaging with inriver, requesting training, and utilizing the Service Center. This helps ensure a positive experience and provides access to valuable resources and support.
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Choose a good partner: It is recommended to choose a reliable partner when implementing inriver. This can enhance the overall experience and ensure successful project execution.
These recommendations highlight the importance of thorough evaluation, establishing direct connections, and selecting the right implementation partner for a successful experience with inriver.
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