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C9 Predictive Sales products are now supported by InsideSales.com since the May, 2015 acquisition.https://dudodiprj2sv7.cloudfront.net/product-logos/sd/qV/J6SJC5HQIF6F.PNGC9 - a good way to tame the SFDC visibility dragonFunnel visibility. C9 gives managers a bird's eye view of their SFDC opportunities across their team. Everyone from the global SVP to the local managers can all have the have the same view of the numbers; they may not all agree on the forecast, but they are all starting from the same place. Product views. C9 was able to develop custom pipeline views by product and by customer. These give our Product Management team a solid overview of what is going to be sold without having to go back to the Sales Reps. Historical views. Since SFDC is an ever changing view of the funnel, it is impossible to go back in time and see what things looked like in prior periods. C9 has this capability, so we no longer have to have reams of Excel exports saved on our servers. Reporting. C9 has a powerful query building engine that our adminstrator can use to build complex reports that are impossible to do in SFDC. We can also share them with non-SFDC and non-C9 users.,Load Time. The application can sometime take a few moments to load. With the recent release, I have noticed an improvement in this area. Pricing. While the pricing model makes sense for managers/adminstrators, it is a bit cost prohibitive to have all of our Reps using the tool. Forecasting. The forecasting module took a while to get used to. Unfortunately we lost sales managment mindshare with the effort, so we have to re-start it and see if we can be more successful. I expect the module will be improved when we do try again.,9,9,20,1,Sales Forecast. Budgeting, Model building. Historical trends.,Sales reviews are done with the C9 application up on the big screen.,Possibly push the application down to the Sales Rep level.,9,9C9 / Cloud9 lives up to its nameIt gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc. This gives much better visibility for management to coach.,Writing the queries takes some skill. The wizard will walk you through it but it will take some time to learn. Since it is outside of Salesforce, adoption is harder to drive.,Helps push deals through faster by giving better visibility. As far as a actual dollar amount I am unsure.,9,9,20,3,This product is used in many ways. The Executive Vice President uses it to show pipeline. (What is in play, what has closed, what has pushed etc.) This is used to talk with his VP's. The VP's use it for pipeline review with their sales team. Showing forecasted deals, deals at risk, pushed deals etc. Opps uses it to show trending for more accurate forecasting as well as automated reports that are sent out to other area's in the org for better visibility of what is in the works.,,,Don't know,7,In-person training,8,All dashboards , queries, reports and bookmarks are custom created to fit your organizational need. There are many things that are canned but can be customized.,No,8,9,9,8,Salesforce,No.,,I was not involved in this process.C9. Icing on the cakeCustomization. C9 customized their applications to match the fields and data in our CRM. This enabled advanced filtering outside of the standard data filters. Continuous Improvements. C9 was always adding features and improving performance based on user feedback. Customer support. C9 listened to our feedback, responded quickly to service issues, and consistently connected with customers via online seminars, an annual Customer Summit, and Customer Success Managers. Analytics. C9 gave us the power to look at our pipeline at different moments in time, track changes, and measure KPIs we could not do with the CRM alone.,Their support ticketing system and support page could be improved. They were always responsive, but tracking the status of your ticket and knowing who it was assigned to was challenging. There were some performance issues that seemed to come with application enhancements, but they were always communicating progress and working to resolve.,C9 enabled us to track our sales pipeline changes over time which ultimately led to a 17% increase in win rate. The product paid for itself in months because utilization is dependent upon the managers, not the salespeople. Managers have the license, but the benefits are applied to the salespeople. Most subscription based products are under utilized when every person must hold a license. 1 on 1 conversations between managers and salespeople were more meaningful because they were discussing long term pipeline growth and health, not short term status reports.,9,9,10,1,Need for pipeline analytics above and beyond what the CRM can offer Need for forecasting vehicle Ability to generate reports and dashboards Provide snapshots or "moment in time" views of your sales pipeline,Forced our company to create formal KPIs Promoted pipeline health in ways we could not have dreamed of Compare pre and post merger pipeline growth,Forecasting Automated Reporting,No,7,Yes,A representative held a separate call with me to discuss best practices on an unrelated solution. The company always went out of their way to provide value and make us feel important.C9 ReviewBetter pipeline visibility, accuracy, conversion would be goal, but the execution was pretty poor.,We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract. It actually was unavailable at EOQ one time.,Better pipeline visibility, accuracy, conversion would be goal, but the execution was pretty poor,5,8,2,The main processes it supports are sales forecasting, pipeline reviews, forecast reviews, and other It helps you to build a sales cadence by rendering pipeline information in an easy to use format and pushing analytics to sales managers.,,Vendor implemented,6,In-person training,5,Yes,7,5,6,5,Yes,,Price, number of refreshes per day.C9 Analytics for Pipeline ManagementPipeline management/ pipeline analytics: C9 is great for understanding changes in the pipeline. For example, comparing the sales pipeline today with with where it was at the beginning of the quarter. It also works very well for quota attainment visibility. We can easily set and track sales quotas for individual reps and for sales manager roll-up quotas. The product also offers some forecasting capabilities which we are not using yet, so I cannot comment on how strong these features are.,Platform stability: We have been experiencing outages once or twice a quarter where the system goes down completely for differing lengths of time. This has been a significant issue. Data issues: We currently sync with Salesforce four times per day. However, there have been times where the data is not correct - it does not show the data from the latest sync. The data is not live. Since there are multiple syncs with Salesforce, we do not have access to real-time data. We could have the system sync more frequently, but there is a cost associated with this.,The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc. It's also important to provide senior management visibility into the pipeline, and the tool works well for this.,8,8
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InsideSales.com Predictive Pipeline
15 Ratings
Score 9.0 out of 101
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InsideSales.com Predictive Pipeline Reviews

InsideSales.com Predictive Pipeline
15 Ratings
Score 9.0 out of 101
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April 29, 2015

InsideSales.com Predictive Pipeline Review: "C9 - a good way to tame the SFDC visibility dragon"

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Funnel visibility. C9 gives managers a bird's eye view of their SFDC opportunities across their team. Everyone from the global SVP to the local managers can all have the have the same view of the numbers; they may not all agree on the forecast, but they are all starting from the same place.
  • Product views. C9 was able to develop custom pipeline views by product and by customer. These give our Product Management team a solid overview of what is going to be sold without having to go back to the Sales Reps.
  • Historical views. Since SFDC is an ever changing view of the funnel, it is impossible to go back in time and see what things looked like in prior periods. C9 has this capability, so we no longer have to have reams of Excel exports saved on our servers.
  • Reporting. C9 has a powerful query building engine that our adminstrator can use to build complex reports that are impossible to do in SFDC. We can also share them with non-SFDC and non-C9 users.
  • Load Time. The application can sometime take a few moments to load. With the recent release, I have noticed an improvement in this area.
  • Pricing. While the pricing model makes sense for managers/adminstrators, it is a bit cost prohibitive to have all of our Reps using the tool.
  • Forecasting. The forecasting module took a while to get used to. Unfortunately we lost sales managment mindshare with the effort, so we have to re-start it and see if we can be more successful. I expect the module will be improved when we do try again.
Start with a clean sheet of paper and design how you want to interact with the sales pipeline; what you need to see and what you don't, how you would like to analyze the pipeline over time, and how you want others to view the information - when you map it all out, talk to C9 and let them show you how they can get you there.
Read Jason Myers's full review
July 22, 2013

InsideSales.com Predictive Pipeline Review: "C9 / Cloud9 lives up to its name"

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
  • This gives much better visibility for management to coach.
  • Writing the queries takes some skill. The wizard will walk you through it but it will take some time to learn.
  • Since it is outside of Salesforce, adoption is harder to drive.
User Conference at Dreamforce is a must!
Read Brendan White's full review
October 26, 2013

InsideSales.com Predictive Pipeline Review: "C9. Icing on the cake"

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Customization. C9 customized their applications to match the fields and data in our CRM. This enabled advanced filtering outside of the standard data filters.
  • Continuous Improvements. C9 was always adding features and improving performance based on user feedback.
  • Customer support. C9 listened to our feedback, responded quickly to service issues, and consistently connected with customers via online seminars, an annual Customer Summit, and Customer Success Managers.
  • Analytics. C9 gave us the power to look at our pipeline at different moments in time, track changes, and measure KPIs we could not do with the CRM alone.
  • Their support ticketing system and support page could be improved. They were always responsive, but tracking the status of your ticket and knowing who it was assigned to was challenging.
  • There were some performance issues that seemed to come with application enhancements, but they were always communicating progress and working to resolve.
Decide which metrics and key performance indicators are important for your business and ask C9 how they can help you track your progress. I recommend getting complete buy in from your most senior level sales manager before, during, and after evaluation.
Read Scott Johnson's full review
October 17, 2013

InsideSales.com Predictive Pipeline: "C9 Review"

Score 5 out of 10
Vetted Review
Verified User
Review Source
  • Better pipeline visibility, accuracy, conversion would be goal, but the execution was pretty poor.
  • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract. It actually was unavailable at EOQ one time.
Read Steve Stevenson's full review
September 10, 2013

InsideSales.com Predictive Pipeline Review: "C9 Analytics for Pipeline Management"

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Pipeline management/ pipeline analytics: C9 is great for understanding changes in the pipeline. For example, comparing the sales pipeline today with with where it was at the beginning of the quarter.
  • It also works very well for quota attainment visibility. We can easily set and track sales quotas for individual reps and for sales manager roll-up quotas.
  • The product also offers some forecasting capabilities which we are not using yet, so I cannot comment on how strong these features are.
  • Platform stability: We have been experiencing outages once or twice a quarter where the system goes down completely for differing lengths of time. This has been a significant issue.
  • Data issues: We currently sync with Salesforce four times per day. However, there have been times where the data is not correct - it does not show the data from the latest sync.
  • The data is not live. Since there are multiple syncs with Salesforce, we do not have access to real-time data. We could have the system sync more frequently, but there is a cost associated with this.
The company has recently brought in new executive management which may be a sign that there will be renewed focus on things like the stability issue.
Read Kristin Lucas's full review
November 10, 2014

InsideSales.com Predictive Pipeline Review: "Effective tool for managing forecast."

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • C9 helps sales and operations managers answer the question: What Changed?
  • It does this extremely well through ad hoc queries in the GUI, or through automatically emailed Excel reports (this had to be set up by C9 at the time)
  • It helps sales and operations manage the team's pipeline and forecast.
  • While the GUI was sufficient to work with day-to-day, exporting charts (i.e. to insert into PPT) was not supported at the time.
C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
Read this authenticated review
October 26, 2012

InsideSales.com Predictive Pipeline Review: "Does a good job of sales forecasting."

Score 6 out of 10
Vetted Review
Verified User
Review Source
  • C9 does a pretty good job of blending tools that can be used by sales managers and sales teams with a data warehouse and light BI Quite honestly, it was the only product we ran across that tried to do both.
  • The main processes it supports are sales forecasting, pipeline reviews, forecast reviews, and other business Basically, it helps you to build a sales cadence by rendering pipeline information in an easy to use format and pushing analytics to sales managers.
  • It can act as a true BI tool and pull in data from more than one CRM, but wouldn’t have same functionality.
  • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
  • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
  • It actually was unavailable at EOQ one time.
  • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
  • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
  • The query tool is a little hard to use and we have found that queries are very slow and lock up.
Read this authenticated review

About InsideSales.com Predictive Pipeline

InsideSales.com Predictive Pipeline (formerly C9) helps companies:
  • Make the “call” to determine the in-pipe deals that will close and surface deals that haven’t yet been identified.
  • Automatically inherit sales hierarchies allowing territory-based forecasts to be generated and updated with no configuration.
  • Support complex forecasting requirements such as custom units and intervals, team selling and pivot views for non-sales users.

InsideSales.com Predictive Pipeline Features

Has featurePredictive Revenue
Has featureChange Analysis
Has featureEmbedded Risk Metrics
Has featurePivot Views
Has featureTeam Selling

InsideSales.com Predictive Pipeline Screenshots

InsideSales.com Predictive Pipeline Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

InsideSales.com Predictive Pipeline Support Options

 Paid Version
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Video Tutorials / Webinar

InsideSales.com Predictive Pipeline Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No