Name: Insights
Rating: 2.7 (1 reviews)
Author: Insights

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Streaming Analytics

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Crypto Asset Management

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Debugging

Edge Computing

Event Monitoring

Fraud Detection

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

License Management

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

NoSQL Databases

Packet Analyzer

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

WAN Optimization

Web Content Filtering

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales

Microsegmentation

Security

Animal Shelter

Animation

Computer-Aided Design (CAD)

Construction Management

Debt Collection

Tax Practice Management

Vertical-Specific

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### Goal Setting and Tracking
Users generally praise Insights for its effective goal setting and tracking features. They appreciate the simplicity and ease of navigating the software, particularly highlighting the functionality of setting and tracking goals. However, some users express minor concerns such as the inability to categorize goals based on quarters and the lack of a feature to view all goals at a glance or approve all goals for a specific resource. Despite these minor drawbacks, the consensus remains positive regarding the goal setting and tracking capabilities of Insights.

### Performance Reviews and Appraisals
Users have varied opinions about Insights's performance reviews and appraisals functionality. Some users appreciate the simplicity and user-friendliness of the system, finding it helpful for setting goals and scheduling one-on-one meetings. However, others have encountered challenges such as difficulties in exporting performance reports to PDF, issues with completing quarterly reviews, and navigating between comments on reviews. Despite these mixed reviews, many users acknowledge the benefits of being able to assess their own performance and set personal goals within the platform.

### Metrics and Reporting
Users generally praise Insights for its robust metrics and reporting features, enhancing their performance management experience. The ability to define and measure goals has been highlighted as a key strength, ensuring clarity and alignment between employees and managers. However, some users have encountered challenges with archiving goals when transitioning between managers or sites. Additionally, there have been isolated incidents of technical issues, such as final ratings not displaying correctly. Despite these minor drawbacks, the consensus leans towards the effectiveness of Insights' metrics and reporting functionalities in driving professional growth and performance evaluation.

### Feedback and Communication
Users also appreciate the option to receive 360 feedback from other managers, allowing for a comprehensive view of performance. However, some users have expressed concerns about the platform's navigation difficulties, such as losing comments if not saved promptly and challenges in moving between comments during reviews. Despite these drawbacks, the majority of users find Insights's feedback and communication functionalities valuable in facilitating effective communication and goal setting within their teams.

### Managerial Oversight
Users generally appreciate Insights for its ability to facilitate effective communication and goal-setting between managers and team members. While some users find the platform's managerial oversight features beneficial for enhancing transparency and alignment on goals, others express concerns about the lack of comprehensive visibility into all goals and resources. The integration with Google Calendar for scheduling one-on-one meetings is praised for its convenience, but some users feel that the system can be time-consuming, particularly for those who prefer face-to-face interactions. Despite mixed opinions on certain aspects of managerial oversight, Insights seems to offer a valuable framework for fostering productive discussions and accountability between managers and employees.

### Employee Engagement and Responsibilities
Some users appreciate the clear picture provided by Insights' graphical representation of responsibilities and goals, allowing them to track progress effectively. However, others have raised concerns about the system's limitations, such as the inability to copy goals and responsibilities for the following year. The platform's ability to collect 360 feedback from the entire team has been highlighted as a valuable feature, enhancing communication and collaboration among team members. Despite some drawbacks mentioned, Insights seems to offer a comprehensive approach to employee engagement and responsibilities, catering to various user needs and preferences.

The most common recommendations from user reviews for OpaConnect are as follows:

1. Improve email notifications: Users have suggested that OpaConnect should work on enhancing its email notification feature. This would help keep users informed and up-to-date with any updates or changes related to their performance management process.

2. Update icon colors to match branding: Several reviewers have mentioned that OpaConnect should consider changing the colors of its icons to align with their new branding. This update would create a more visually cohesive experience for users.

3. Integrate with the appraisal process: Many users have recommended integrating OpaConnect with the company's appraisal process. This integration would streamline the evaluation and feedback process, making it easier for employees and managers to track progress and align goals.

These recommendations highlight areas of improvement in terms of communication, visual consistency, and integration with existing processes. By addressing these suggestions, OpaConnect can enhance user experience and further support organizations in managing performance effectively.

Easy to use and navigate: Users have found the software to be intuitive and user-friendly, with an attractive design. Many reviewers have stated that they appreciate the ease of navigation and the straightforward interface, making it simple for them to access different features and functionalities.

Helpful for goal tracking and performance reviews: The ability to track feedback month over month and store data for performance reviews has been highly appreciated by users. Many reviewers have mentioned that they find it helpful to set professional goals within the software and receive support from managers. The SMART goal feature has also been highlighted as a positive aspect of the software.

Promotes transparency in the workplace: Users appreciate that they can see other people's goals and tasks within the software, which fosters transparency in their work environment. This feature allows team members to understand each other's responsibilities and contributions, creating a collaborative atmosphere.

Confusing User Interface: Many users have found the user interface of the product to be confusing and not user-friendly, making tasks difficult. They have struggled with navigating through the system and locating specific features or information.

Lack of Training and Knowledge: Some users have mentioned a lack of training and knowledge about the product, suggesting that it should be available globally and provide comprehensive training to all users. This would help them better understand how to use the product effectively.

Limited Insight into Open Timeframes: Users expressed frustration with not having insight into open timeframes when setting up new meetings. They are unable to see others' availability, causing difficulties in finding suitable meeting times and potentially leading to scheduling conflicts.

OpaConnect is a versatile software solution that has proven beneficial for a range of use cases in performance management and goal tracking. Users have utilized the platform to set up periodical and annual objectives within teams, aiding in the annual appraisal process. The software serves as a centralized tool for tracking objectives with defined timeframes, promoting accountability and goal follow-up. With OpaConnect, individuals and teams can easily track goals and responsibilities, allowing for visibility and assessment of progress. Cross-team collaboration and goal sharing are also facilitated through the platform, enabling users to request feedback from anyone in the company and review it with their managers. Moreover, OpaConnect supports continuous performance management, transforming it into an ongoing process rather than a yearly event. It has been particularly helpful in managing teams and improving communication between managers and subordinates through features like planning 1:1 meetings and 360-degree feedback. By offering transparency in assessing employee abilities during the yearly cycle, the software enhances employee understanding of organizational objectives. Continuous feedback and monitoring of goals contribute to resource support in reaching objectives, while reducing administrative time in the review process fosters better conversations between managers and employees. With its wide range of features, OpaConnect aids in performance appraisal analysis and the maintenance of individual feedback within an organization. It encourages employees to reflect on their work, set goals for improvement, and track their progress effectively. The software simplifies the employee performance review process by enabling easy goal submission and 360-degree feedback from colleagues. It promotes goal inspiration among employees and allows for tracking progress on long-term objectives. Additionally, OpaConnect provides visibility into team progress on professional goals, enhancing communication and understanding within teams. It aids in team performance reviews by enabling the addition of skills, achievements, and next targets for review. The software also facilitates organizational goal implementation and progress tracking while solving communication problems, understanding responsibilities, and promoting growth within teams. Users find it convenient for adding quarterly goals, scheduling 1:1 meetings with managers, and tracking progress. With its visualization of goal status, OpaConnect allows users to see if they are ahead or behind, ensuring that goals are not forgotten during the appraisal process. The software also promotes organization and regular goal reflection, enhancing goal achievement and clarity. It simplifies employee performance reviews by enabling the collection of 360-degree feedback and assists in tracking assigned goals throughout the year. Furthermore, OpaConnect supports peer reviews, accountability, and the tracking of employee performance. Employees appreciate using it for interaction, 1 reviews, and employee performance evaluation. The software assists in following responsibilities and managing HR processes for individual and collective growth and performance. It helps with follow-up check-ins towards goals and aids in the selection of valuable employees. OpaConnect promotes accountability, making it easy for managers and employees to track their progress and be accountable. The software supports training objectives, monthly/quarterly feedback, and the establishment of a pay-for-performance model. It aids in differentiation for raises, goal setting, and transparent communication. OpaConnect solves accountability problems and enables the creation of a pay-for-performance scale based on employee goals. With its backup of goals and responsibilities, the software enhances focus and clarity. Users have found OpaConnect to be an easy and consistent way to connect with people in a professional setting. The software has been helpful for communicating goals and scheduling one-on-ones with managers during employee performance evaluations. It makes performance reviews and check-ins easier and more user-friendly. Managers appreciate having a feature that allows them to view all goals at a glance and approve goals for specific resources. Overall, OpaConnect has improved communication and alignment of goals and expectations among employees, leading to better feedback and measurements of performance. While some users have experienced initial setup issues or encountered problems during quarterly reviews, they appreciate the potential for improvement offered by OpaConnect.

Additionally, the software has been beneficial for self-evaluation and personal growth in performance. Users find it reliable and easy to use for tracking tasks and goals for performance reviews. It helps in making fair decisions based on employee performance as well as creating and measuring goals efficiently. Notably, OpaConnect streamlines team goals, facilitates meetings, and enhances transparency within organizations. User feedback highlights its usefulness for employee yearly performance evaluations, goal tracking, scheduling meetings with managers, 360-degree feedback collection, and creating a collaborative atmosphere among colleagues. Its lightweight nature and simplicity make it accessible to users across different levels of technical expertise. The software saves time and improves productivity by automating the performance management process, providing clear standards for pay-for-performance raises, and eliminating discrepancies in goal progress. It has successfully solved problems related to managing teams, centralizing the review process, and conducting one-on-one meetings. Moreover, OpaConnect aids in tracking employee performance throughout the year, ensuring that goals are not forgotten and helping employees stay focused on their priorities. Overall, users appreciate the transparency, ease of use, and effectiveness of OpaConnect in performance appraisals, goal tracking, and one-on-one discussions. The software has been widely used for performance reviews and tracking individual goals. Users have found that OpaConnect is effective for conducting quarterly and yearly performance reviews, with high levels of team member participation and comfort in using the tool. The transparency provided by the software has brought better alignment and understanding among employees regarding organizational goals and objectives. Additionally, OpaConnect simplifies administrative tasks in the review process, making it easier for managers and employees to have meaningful conversations. It provides a framework for documenting conversations, ensuring clarity, and setting clear expectations for employees.

Before using OpaConnect, users faced challenges such as lack of connection between frontline staff and organizational initiatives, lack of transparency and trust, and a paper-based process. However, OpaConnect has addressed these issues by offering various HR functions like workforce management, benefits, payroll, and more. Although there were some initial setup issues when the system went live, efforts have been made to clean up the system and rebuild the foundation. While payroll functions well but requires manual intervention and some parallel programs are still used due to mistrust of the system, users have found OpaConnect to be reliable and easy to use for tracking tasks, goals, and employee performance. Its ability to facilitate employee appraisals, peer reviews, team goal setting, as well as its transparency and ease of use have been highly appreciated.

In summary, OpaConnect has emerged as a versatile software solution that addresses various pain points in performance management and goal tracking. Users benefit from its centralized platform that promotes accountability, facilitates communication between managers and employees, enables goal tracking throughout the year, provides transparency in assessing employee abilities, aids in team performance reviews and collaboration, simplifies administrative tasks in the review process, improves communication and alignment of goals and expectations among employees, supports pay-for-performance models, enhances focus and clarity through goal backup functionality, fosters personal growth in performance evaluation, streamlines team goals and meetings, and automates the performance management process. Despite some initial setup challenges, users appreciate the potential for improvement and value their time as customers. Overall, OpaConnect has proven to be a valuable tool in improving performance management practices and fostering a culture of continuous growth and development within organizations.

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors HCM

Performance Starter Pack

Feedback and Performance Suite

Engagement and Retention Add-on

Small Improvements

Insights

Employee Performance Management is the process by which a manager or consultant examines and evaluates an employee's work behavior by comparing it with preset standards,  documents the results of the comparison, and uses the results to provide feedback to the employee to show where improvements are needed and why.

Beyond locating employees areas of potential improvement, employee performance management software might also include Leadership Management assessments or modules to help management locate potential leaders in the ranks and provide a promotion or learning path that sets the right expectations as employees grow in competence and rank, in preparation for assuming management responsibilities.

Employee Performance Management

Likelihood to Recommend

Support Rating

Performance and Goals

Corporate goal setting

Subordinate goal setting

Individual goal setting

Insights is a professional development and coaching company that provides Discovery solutions designed to help improve teamwork, employee engagement, leadership development, sales and service performance, and change management. The company's philosophy is that when people working at organizations understand themselves (and their co-workers better), the organization as a whole becomes more productive and efficient. Insights was founded in 1993 and is headquartered in Dundee, Scotland. Customers include LinkedIn, Philips, Pret a Manger, Technip, Danish FA, and AstraZeneca, among others. 

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Performance plans

Supervisors have ability to build individual performance plans including, goals, competencies, etc..

Plan weighting

Supervisors have ability to weight or prioritize individual elements of the performance plan.

Manager note taking

Ability for managers to insert ad-hoc notes about performance or evaluation process; supports continuous feedback.

Performance improvement plans

Supervisors can track disciplinary actions such as performance improvement plans.

Review status tracking

Supervisors can monitor and track review status completion with dashboard showing milestones and status.

Rater nominations

Supervisors can nominate additional employee raters for feedback.

Rater nomination workflow

Ability for nominated raters to accept or reject their nomination.

Review reminders

System can generate reminders to ensure review completion timeliness.

Workflow restrictions

Workflow restrictions ensure that employee can only see finalized official review once completed.

Review transfer

Ability of a manager to transfer a review to another manager.

Multiple review frequency

System supports multiple review types including annual, quarterly mid-year and anniversary reviews.

Reporting

Reporting capabilities provide dashboards, ad-hoc reports and custom reporting capabilities.

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.

Subordinate goal setting is the ability to define subordinate departmental or team goals in support of overall corporate goals.

Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.

Non-hierarchical goal setting

Ability to set goals outside of official reporting relationships.

Line-of sight-visibility

Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.

Performance tracking

Performance tracking allows managers to track individual progress against goals as a component of overall performance.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Employee Performance Management Software

It is being used for HR, WFM, benefits, and payroll. We went live on October 1st, 2017 but had a bad setup due to limited experience and missing skillsets. I started in June as the first HRIS resource at the company and have been cleaning up the system and rebuilding the foundation. I started with security, am in the process of fixing the broken carrier feeds, am retraining users, reimplementing performance, and will rebuild the org. structure and jobs/positions later this year and next. Payroll works pretty well but a lot of manual intervention is required, and parallel programs are still being used due to mistrust of the system.

Cost.
Good for small companies.
Comes with defaults preprogrammed.

Auditing.
Reporting.
Flexibility/scaleability.

It was set up poorly and we're still suffering.
Without full auditing capabilities, I'm not able to mitigate all risks.
The support structure is severely lacking.

Insights

Overview

What is Insights?