Instabug Reviews

2 Ratings
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Score 8.0 out of 100

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April 18, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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We have integrated Instabug into several of the apps that we have developed for our customers. It is an easy way to capture bugs and possible enhancements from actual users.
  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
  • Could be less pricey.
  • Should be something that works not just on IOS and Android but also on web applications.
When you have a distributed user base and you have no direct contact with end-users.
Read this authenticated review
February 03, 2019
Billy Pham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Lyft uses Instabug to capture bug reports on our Alpha and Beta apps. Instabug is used on our iOS and Android apps and makes it easy for our testers to send us their screenshots and written reports.
  • Instabug allows testers to quickly and easily send their bug reports.
  • Testers can draw on the screenshots, capture video and write back.
  • Instabug also has amazing customer support that is always quick to respond to our requests and needs.
  • Users can also make integrations so you can easily turn Instabug reports into Jira or other tracking software.
  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
Read Billy Pham's full review

Instabug Scorecard Summary

What is Instabug?

Instabug delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence.

With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers,

Instabug automatically attaches screenshots, device details, network logs, repro steps, and tons of other critical insights needed to resolve issues and prioritize product backlogs.

Mobile teams accelerate their workflows by seamlessly integrating with third-party tools like Github, Jira, Slack, Zendesk and much more.

The ease of reporting and sending feedback, in-addition to the level of details the SDK grabs with each report, is the reason why thousands of companies like Lyft, T-Mobile and eBay rely on Instabug to ship and maintain top quality apps.

Categories:  Beta Testing,  Bug Tracking

Instabug Features

Has featureBug Reporting
Has featureIn-App Feedback
Has featureCrash Reporting
Has featureIn-App Surveys
Has featureIn-App Chat

Instabug Integrations

Instabug Competitors

Instabug Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Dedicated Account Manager

Instabug Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No