Name: IntaChange Enterprise
Price: 490 USD
Author: Intasoft

Help Desk

Web and Video Conferencing

Customer Support

Academic Advising

Attendance Tracking

Online Learning

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Diagramming

Enhanced 911 (E911)

Meeting Management

Supply Chain Management

VoIP

Workspace Planning

Enterprise

Accounting

Corporate Performance Management (CPM)

Crypto Asset Management

Cryptocurrency Mining

Cryptocurrency Wallets

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

On-Demand Payment

Payroll

Resume Parsing

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Collaboration

Data Masking

Data Pipeline

Endpoint Security

Firewall

Fraud Detection

Hyper-Converged Infrastructure

IT Asset Disposal

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

NoSQL Databases

Password Management System

Remote Desktop

Remote Support

SaaS Backup

Threat Intelligence

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Creative Collaboration

Demand Generation

Digital Experience Platforms (DXP)

Email Marketing

Marketing Automation

Product Management

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Email Signature

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Construction Management

Legal Billing

Real Estate

Vertical-Specific

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Namely

IntaChange Enterprise is a change and configuration management software developed by Intasoft Limited. According to the vendor, this software is designed to streamline the change management process for various teams, including IT professionals, project managers, software development teams, change management teams, and IT service management teams. The product is suitable for businesses of any size and is utilized across a wide range of industries.

## Key Features

**Subversion Integration**: According to the vendor, IntaChange Enterprise seamlessly integrates with Subversion, supporting library version 1.8.0 and compatible with Windows VisualSVN Server version 2.6.0. It is said to work well with TortoiseSVN client 1.8.0 and AnkhSVN client 2.5.x, allowing users to associate multiple versions of files with change records in IntaChange Enterprise.

**ITIL® v3 Template, Ready to Use Out of the Box!**: IntaChange Enterprise comes with a comprehensive ITIL® change management template that, according to the vendor, is ready for immediate use. This independent template is said to be scalable to any size of organization, project, or company and includes suggested role definitions, predefined permissions, best practice business rules, and processes. It is also claimed to support email actions and events and includes suggested fields for Request for Change (RFC) as recommended by ITIL®.

**RSS Feeds Integration**: IntaChange Enterprise offers seamless integration with RSS feeds, generating RSS items corresponding to changes in change records. According to the vendor, these RSS items are delivered only to relevant end users and include information such as the number of assigned changes, status, priority, and summary description. Users are also said to be notified of the event that caused the change.

Basic

Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.

Vivantio

SolarWinds Web Help Desk (WHD)

IntaChange Enterprise

IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.

IT Service Management (ITSM)

Intasoft

Incident and problem management

Streamlining ticketing and service restoration processes

Organize and prioritize service tickets

Prioritize tickets to ensure most urgent are tackled first

Expert directory

Directory of IT and businesses services available to customers to help route tickets to appropriate subject matter experts

Service restoration

Impact assessment and automated fixes for common problems

Self-service tools

Repository of information documenting common issues and known resolutions which can be accessed directly by users

Subscription-based notifications

Users subscribe to notifications for ticket updates

ITSM collaboration and documentation

Issue resolution through collaboration mechanisms like discussion threads, social tools; agents can attach notes, files, etc. to tickets in order to maintain a record of all interactions related to the case.

ITSM reports and dashboards

Reports and dashboards are used to optimize service desk operations by supplying key performance and capacity data

ITSM asset management

Managing all IT assets and enforcing policy rules

Configuration mangement

Database for tracking and reporting all business assets

Asset management dashboard

Dashboard showing organization's software portfolio

Policy and contract enforcement

Ensuring that requesters have eligibility before fullfullment

Change management

Ensuring standardized processes for making changes to IT infrastructure

Change requests repository

Single repository of all planned changes and releases

Change calendar

Calendar showing change schedule to stakeholders

Service-level management

Process for negotiating agreements regarding service level expectations, and ensuring these are met

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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IntaChange Enterprise

Overview

What is IntaChange Enterprise?